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Personal Management Skills Wrap-up

Personal Management Skills Wrap-up. Time Management, Organization & Stress Management. Driving on automatic….

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Personal Management Skills Wrap-up

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  1. Personal Management Skills Wrap-up Time Management, Organization & Stress Management

  2. Driving on automatic… • A habit is something that you do without thinking (e.g., a musician doesn’t have to think about where to put their fingers when they play, a hockey player doesn’t have to think about stick handling the puck) • The more you do something, the more automatic it becomes…if that’s a good “something,” you’ve developed a positive habit 

  3. Do you practice “work habits of effective people?” • Break tasks into manageable chunks. • Get organized before you start. • Commit yourself to doing the task • Remind yourself. • Reward yourself! • Don’t procrastinate. • Keep a positive attitude. • Don’t think the worst. • Set SMART goals. • Set priorities (make a list!)

  4. ACTIVITY… • Make a list of good things that you would like to turn into habits. You will probably find some on your list of important things that don’t always get done. Then keep doing them consciously until you do them automatically! • FAKE IT ’TIL YOU MAKE IT!

  5. Communication Academic & Teamwork Skills • The ability to speak, listen and write carefully, with due attention to the message and the audience.

  6. ACTIVITY: Part 1 • With a partner, sit back to back. • Take turns telling each other about what you did last night. Take about a minute each. Pay attention to how you are feeling both when talking and listening. When you’ve both had a chance to talk, turn around and share how you felt. • What was missing?

  7. ACTIVITY: Part 2 • Now, do the same exercise, except face to face. Continue the conversation from before, or start a new one (e.g., what you are doing tonight or this weekend). Again, take turns and pay attention to how you feel as the talker and listener. After you have both talked for a minute, share your experiences. • How did you feel this time, compared to when you were back to back?

  8. ACTIVITY: Part 3 • What did the listeners do that made the talkers feel that they were really listening? • Make a list of BODY LANGUAGE that encourages communication. Make a second list of body language that discourages communication.

  9. Listening SkillsWho’s really listening out there? • Dialogue vs. Monologue • Listening is one of the least developed skills in our society. • Active Listening: Using specific active strategies (like paraphrasing) to ensure the comprehension of what is said and to encourage the speaker.

  10. Active Listening Skills • “I have a ton of things to do today! Not only do I have to do my regular homework but I have this assignment I had forgotten to do. I got an extension, but only until tomorrow, so I can’t go out with Reena. Now she’s mad at me! And I told the coach that I would talk with everyone on the team about our tournament. This is too much!” -Wilton

  11. Let’s practice… • Work with a partner again, sitting face to face. Take turns being the talker and the listener. • One of you starts by telling the other about something good that is going on in your life. Keep it brief, about 20 to 30 seconds. • The listeners job is to think of different responses to what was said, by using each of these techniques: reflecting, paraphrasing, clarifying, and reflecting feelings. • When you have finished, switch roles and do it again.

  12. Talking TipsTalking So People Will Listen • Watch your timing. • Get their full attention. • Use “I messages”. • Keep your cool.

  13. The “I Message” Formula • “I feel…(upset, disappointed, unfairly treated, discriminated against…) …when you…(what the other person does that bothers you) ….because…(give your reasons) …and what I want you to do is…(how you would like the other person to act).”

  14. Role Play: Sending & Receiving This is a role-play for teams of two. One of you be the employee, and the other one be the supervisor. Switch roles for scenario 2. Scenario 1: You are scheduled to work next Saturday night, but your best friend set his/her birthday party for that night. You know the store is short-staffed right now, but you want to get the day off. How do you ask for it? Scenario 2: You are unhappy about something your supervisor has said. Yesterday, in front of your co-workers in the lunch room, he asked if you needed Thursday night off again to attend math tutoring – this is personal information that you didn’t want all of your co-workers to know about. You aren’t sure if the supervisor knows how inappropriate / embarrassing it was to ask you that in front of other people. You would like to make sure that it doesn’t happen again.

  15. The Feedback Game • What is feedback? Why is feedback important? • How do you become “coachable?” • Enemy OR Ally?

  16. Being a Feedback Receiver • How do you catch feedback? Over the next few days, pay attention to your reactions to feedback, especially to the suggestions for improvement. Write down your reactions and rate yourself on your ability to receive feedback. This includes your willingness to take the suggestions that are offered. Rate yourself on a scale of 1 (not so good) to 5 (excellent).

  17. Being a Feedback Giver • “I messages”, ask if the person wants feedback, sandwich approach, offer a suggestion • Let’s practice… • Give your partner feedback on their Careers notebook. After browsing through your partner’s binder, give your partner feedback using the suggestions listed above. • When it is your turn to be the receiver, include the situation as your first Feedback Receiver Rating.

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