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Face2Face Forum – North America

Face2Face Forum – North America. Colleen Smith VP, SaaS & OpenEdge Product Marketing cosmith@progress.com. How Business Makes Progress. Progress enables organizations to achieve the highest level of business performance. We call this Operational Responsiveness.

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Face2Face Forum – North America

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  1. Face2Face Forum – North America Colleen Smith VP, SaaS & OpenEdge Product Marketing cosmith@progress.com

  2. How Business Makes Progress Progress enables organizations to achieve the highest level of business performance We call thisOperational Responsiveness We enable our customers and partners to deliver RESPONSIVE APPLICATIONS with a FASTER TIME-TO-VALUE

  3. Pressures to Evolve or Perish $$$ Pressures Anticipate & Respond Operational Responsiveness Is a Must Have Customer Demand Technology Inhibitors Competitive Pressures

  4. Delivering Operational Responsiveness Responsive Business Applications ResponsiveProcess Management Responsive Information Management

  5. Delivering Operational Responsiveness Responsive Business Applications ResponsiveProcess Management Responsive Information Management Enterprise Business Solutions Enterprise DataSolutions Application DevelopmentPlatforms

  6. Driving Operational Responsiveness through event driven visibility, dynamic business response and continuous business process improvement Delivering Operational Responsiveness with Responsive Process Management • Visibility, Sense and Respond, Continuous Process Improvement • Ability to respond and apply corrective actions • Anticipate what WILL happen in your business, not react to what HAS happened • Continually improve the business processes without disrupting existing infrastructure ResponsiveProcess Management Enterprise Business Solutions

  7. Achieving Operational Responsivenesswith Responsive Information Management Responsive Information Management • Enterprise information is fragmented • It is critical to maintain process performance • Responsive process requires the Right Information, in the Right Form, at the Right Time Driving Operational Responsiveness by delivering the fastest, most flexible data access and integration platform for unifying, delivering, and exchanging enterprise information Enterprise DataSolutions

  8. Delivering Operational Responsiveness with Responsive Business Applications Responsive Business Applications • Simplify the creation of SaaS-enabled applications • Provide deployment flexibility for public and private clouds • Continuously ease new technology adoption Driving Operational Responsiveness by delivering the industry’s best business application development platforms with the fastest time-to-value Application DevelopmentPlatforms

  9. Business Application Evolution A complete “in the box” SaaS Platform for ISVs, Business Service Providers, and Direct End Users looking to optimize Service Delivery in the Cloud Service Level Management Reliability Scalability Network Hardware Virtualization Delivery of Application or Service Ecosystem/ Collaboration Pricing/Usage Models Applications & Services Devices & Users From a User’s perspective: “Get a Login” Application Development Platform User Interface Flexibility Personalization/ Mobility Security & Compliance Multi-tenancy Model-Driven Tools/Architecture Integration/ Workflow Data Management Business Logic Infrastructure Deploy in the Cloud (Public or Private)

  10. What is Cloud Computing? A style of computing where scalable and elastic IT-enabled capabilities are delivered as a service using Internet technologies. – Gartner, August 2009 • Pay just for what you use– low price of entry • Simple self-service, scale up or down with global reach • Focus on differentiation, not infrastructure • Development • Process/Service Creation • Deployment/Application Delivery • Automated provisioning • Efficient utilization and monitoring • Simple management Cloud Consumers Cloud Services Cloud Providers (can be private)

  11. Strategic issues for CIOs in 2010 What is your cloud-computing strategy? What are the business problems it will solve? What are the business opportunities it will create? What is your timetable for delivering those capabilities?

  12. Why SaaS/Cloud? For Application/Service Development Organizations: • Access to more users • Gain economies-of-scale • Reduce costs • Standardization of offerings • Greater focus on core competency

  13. Why SaaS/Cloud? For Application End-users • Predictability • Rapid time to value • More deployment flexibility • Cost effective • Dynamic interaction

  14. OpenEdge Roadmap Peter Mellow/Ken Wilner VP, OpenEdge Development mellow@progress.com wilner@progress.com

  15. OpenEdge Business Strategy Our Vision • OpenEdge will become the leading SaaS Platform for simplifying service development and delivery in the Cloud • Proof points: • The industry’s first true multi-tenant database – Release 11 • Flexible deployment to a wide variety of public and private cloud providers • The leading SaaS enablement program for ISVs and BSPs • Large, growing community of SaaS providers

  16. OpenEdge Business Initiatives • Application Modernization • Continue to Provide Competitive Technology • Expand Value With Other Progress Products • Continued Growth • Acquisition of new customers through partners • Innovation through software as a service (SaaS) • Strengthen the OpenEdge Market Position • Differentiate OpenEdge in the market • Aggressively expand market awareness

  17. 7 Keys to Success

  18. OpenEdge 10.2 Release Summary 2009 2008 Q4 Q1 Q2 Q3 Q4 • 10.2A • UI Flexibility • OpenEdge GUI for .NET • Operational Excellence • OpenEdge Explorer • Productivity • OpenEdge Architect enhancements • More object-oriented extensions • 10.2B • Security & Compliance • Transparent Database Encryption • UI Flexibility • OpenEdge GUI for .NET usability • Operational Excellence • Actional for OpenEdge • Alternate database buffer pool • Productivity • OE Architect new user support, and ease of AppServer development • JSON support

  19. Engaging with our customers Amazon EC2 Support 10.2A/10.2B certified Best practices and getting started guides Cloud Deployment - Future OpenEdge runtime in the cloud Other public cloud platforms Push-button deployment Deploying To The Cloud Getting to the Cloud with Ease OperationalExcellence Community of end-user customers Business Services Software Services Technology Services Management Services

  20. OpenEdge Takes You There Continuous Evolution through the IT paradigms It’s always been about Business Applications • OpenEdge 11 Eases SaaS/Cloud Computing • OpenEdge 10 Enabled SOA • V9 Delivered Distributed Computing • V8 was Client/Server 1998 2000 2002 2004 2006 2008 2010

  21. This roadmap is for informational purposes only, and the reader is hereby cautioned that actual product development can, and often does, vary significantly from roadmaps. This roadmap may not be interpreted as any commitment on behalf of Progress, and future development, timing and release of any features or functionality described in this roadmap remains at our sole discretion. D I S C L A I M E R D I S C L A I M E R Roadmap Information

  22. Multi-Tenancy: Options Continuum Isolated Tenancy Infrastructure Tenancy ApplicationTenancy Shared Tenancy Tenant1 Tenant2 Tenant3 Tenant1 Tenant2 Tenant3 Tenant1 Tenant2 Tenant3 Tenant1 Tenant2 Tenant3 App App App App App App App App DB DB DB DB DB DB DB DB DB DB Infrastructure Infra. Infra. Infra. Infrastructure Infrastructure Isolating Sharing Easier customization, security Simpler throttling control Target dissimilar customers No transformation Better economy of scale Simpler management Target like-customers Least cost to serve

  23. Multi-tenancy built into the database Data physically partitioned by tenant identity Built-in tenant level authentication Minimal application changes – just set a per-database tenant id Multi-Tenant Tables Simplifies Development of Multi-tenant Applications Multi-tenancy Customer Schema 1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet Tenant 1 partition 1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match Tenant 2 partition 2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet Tenant 3 partition

  24. Keys unique per tenant or unique per table Multi-Tenant Tables: Data Access Simplifies Development of Multi-tenant Applications Multi-tenancy Customer Schema 1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet Tenant 1 partition 1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match Tenant 2 partition 2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet Tenant 3 partition

  25. Keys unique per tenant or unique per table Query is tenant specific Multi-Tenant Tables: Data Access Simplifies Development of Multi-tenant Applications Multi-tenancy Customer Schema 1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet 1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet Tenant 1 partition FIND CUSTOMER WHERE CUST_NUM=2. Tenant 1 Partition 1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match Tenant 2 partition 2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet Tenant 3 partition

  26. Keys unique per tenant or unique per table Query is tenant specific “Super” tenant query Multi-Tenant Tables: Data Access Simplifies Development of Multi-tenant Applications Multi-tenancy Customer Schema 1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet 1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match Super Tenant For each customer: Display cust-num, name 2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet

  27. Keys unique per tenant or unique per table Query is tenant specific “Super” tenant query Tenant ID virtual column Multi-Tenant Tables: Data Access Simplifies Development of Multi-tenant Applications Multi-tenancy Customer Schema 1 1 Lift Line Skiing 1 2 Urban Frisbee 1 3 Hoops Croquet 2 1 Thundering Surf 2 7 Fanatical Athletes 2 8 Game Set Match For each customer: Display tenantid(customer), cust-num, name. Super Tenant 3 2 Hide Tide Sailing 3 7 Pedal Power 3 9 Hoops Croquet

  28. Multi-Tenant Tables: Data Model Simplifies Development of Multi-tenant Applications Multi-tenancy • Shared or multi-tenant objects • Tables, indexes, LOBs, sequences • Shared Only • Triggers & stored procedures • Default values • Partitions created automatically as tenants are added (lots of defaults) • Support up to 32K tenant partitions Customer Schema 1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet Tenant 1 partition 1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match Tenant 2 partition 2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet Tenant 3 partition

  29. Multi-Tenant Tables: Tenant Provisioning Simplifies Development of Multi-tenant Applications Multi-tenancy • Tenant creation via DDL & Dictionary • Identification (via schema table) • Database specific tenant ID • User friendly names • App specific ID • Tenant level activation/deactivation • Runtime security by user by tenant • Tenancy asserted via client principal • Governors: Limit resource usage Customer Schema 1 Lift Line Skiing 2 Urban Frisbee 3 Hoops Croquet Tenant 1 partition 1 Thundering Surf 7 Fanatical Athletes 8 Game Set Match Tenant 2 partition 2 Hide Tide Sailing 7 Pedal Power 9 Hoops Croquet Tenant 3 partition

  30. Table Partitioning Operational Excellence • Types of Table Partitioning • Range- the key is within a range of values, e.g. year, territory, invoice amount, etc. • List: each partition is assigned a list of values, e.g. male/female, country, etc. • Composite- a combination of Range and/or List • Phase 1: The Foundation for Multi-Tenancy • Initial use case of tables partitioned by tenant ID • Focus of OE11.0 • Phase 2: Horizontal Data Partitioning (Range/List) • Focus of OE11.1

  31. Operational Features Operational Excellence Multi-tenancy • Partition Maintenance • Object move • Add/drop tenants/objects • Backup/restore, recovery • Data dump/load • Index maintenance tools • Monitoring

  32. Context-Managed AppServer Operational Excellence Multi-tenancy • Context Management built into the AppServer • Supports multi-tenancy in addition to general use • 4 levels: Application, Tenant, User, Session • Context automatically switched on a request basis as needed Application Tenant A Tenant B User A1 User B2 User A2 User B1 Login SessionB1-1 Login SessionB2-1 Login SessionB1-2 Login SessionB2-2 Login SessionA1-2 Login SessionA2-1 Login SessionA1-1 Login SessionA2-2

  33. Context-Managed AppServer Application ServerAgent • Context management service pre-loaded with context for performance • Data cache shared across agents • Declarative approach simplifies development ABL Batch Loader Application ServerBroker Application ServerAgent Context Management Storage Service Context Data Cache Application ServerAgent OE Database DEFINE CONTEXT-TABLEttPriceList FOR “TENANT”

  34. High Availability – 24x7 Production Operation Operational Excellence High Availability Through Online Operations, Robustness, and Improved Diagnostics • Near-100% Online Database Maintenance • Improve performance of DB utilities (index rebuilds, table & index moves, migration to Type II storage areas) • Avoid application restarts for DB schema changes • Server Property Changes in Real Time • No need to stop and restart the server • Improved Ability to Monitor AppServer • Better error diagnostics • R-code monitoring

  35. High Availability – Performance Operational Excellence Maximize operating performance • Table Scans Without Overhead of Using an Index • If entire table needs to be scanned, using the index adds overhead • Auto Update of SQL Database Statistics • Optimizer has more current information, leading to increased database performance • Dynamic Query Join Optimization for DataServers

  36. Taking You Higher With OpenEdge 11 User InterfaceFlexibility Operational Excellence Security & Compliance Integration • Built-in authentication and authorization system • Ajax tools • Microsoft WPF/Silverlight • JSON-RPC • Latest Web services standards • REST • Database multiple linguistic sorting • Actional – payload, DB interceptor • Manage remote jobs • OpenEdge Architect • Object-oriented extensions- remote objects, reflection Productivity Personalization

  37. What You Can Do… • Focus on your application – target the 7 Keys to Success • Be the best – leverage all that OpenEdge 10.2 has to offer – try out 10.2B • New opportunities– explore Cloud and SaaS • Be active in the community– check out Progress Communities (http://communities.progress.com)

  38. Making Progress in the Cloud Using Amazon Cloud Computing Roy Ellis ellis@progress.com

  39. Today’s Agenda • The Cloud – what and why? • Why the Amazon Cloud? • Using the Amazon Cloud • Amazon Cloud tools • OpenEdge Specifics • More Information

  40. What is the “Cloud”? IaaS

  41. Why would anyone be interested in the Cloud? • Quick startup time • Lower cost of ownership • More customers can afford your application • Competitors use the “Cloud” • New Markets • Lower cost to maintain

  42. Why would anyone be interested in the Cloud? • Because its new! • Easy scalability • Pay for only what you use • World wide availability • Demo/Test drive • Training • More?

  43. Why the Amazon Cloud? • The “600 Pound Gorilla” • Free to try – only pay for what you use • Supports both Windows and Linux • Constantly improving • Web based tools • Web based learning/help/forums • Large developer group • Many customers already using • Available around the world • 2 U.S. entry points • 1 European entry point • Expected in May 2010 - 1 AsiaPac entry point

  44. The Amazon Cloud

  45. Signing up for your “Free” Account • EC2 = Amazon’s Elastic Compute Cloud • Create an account (already had an Amazon acct) • Check details (address, email, phone number) • Read and Agree to License • Give them your credit card • S3 = Amazon’s Simple Storage Service • Create an account • Check details • Read and Agree to License • Give them your credit card again

  46. EC2 concepts and terms • AMI = Amazon Machine Image • Think of it as a VMware image – or system backup • Instance • Think of it as a running VMware image • Volatile memory • EBS = Elastic Block Storage • A mountable drive/volume • Non-volatile memory • Stored on the S3 • Snapshot • Backup of an EBS volume • Elastic IP • IP Address that your account owns

  47. EC2 concepts and terms • Security Groups • Opens only those ports you specify • Regions - Three • EU – European Region – Dublin • US East – North Virginia • US West – Northern California • ASIA – expected in May 2010 • Availability Zones – in each Region • Distinct and separate data centers • 4 in US East, 2 in US West, 2 in EU • Important for Disaster Recovery • Snapshots can be restored to any Zone

  48. AWS Deployment Architecture S3 Storage Zone 1a Zone1b EBS Zone1c Zone1d US East Region US West Region Zone1a Zone1b

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