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Facilities Management with the Mission of Correctional Facilities 15 October 2013

Strategy / Alignment of Sustainment. Facilities Management with the Mission of Correctional Facilities 15 October 2013. Industry Perspective of Facility Management. Industry Perspective of Facility Management. Industry Associations

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Facilities Management with the Mission of Correctional Facilities 15 October 2013

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  1. Strategy / Alignment of Sustainment Facilities Management with the Mission of Correctional Facilities 15 October 2013

  2. Industry Perspective of Facility Management

  3. Industry Perspective of Facility Management • Industry Associations • International Facility Management Association (IFMA) • Association of Higher Education Facilities Officers (APPA) • American Society for Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) • American Society for Healthcare Engineers (ASHE) • Building Owners and Managers Association (BOMA) • Institute of Real Estate Management (IREM) • Association of Facility Engineers (AFE) • American Society of Civil Engineers (ASCE) • Society of American Military Engineers (SAME) • British Institute of Facilities Management (BIFM) • The Royal Institute of Chartered Surveyors (RICS) • Facility Management Association of Australia (FMAA)

  4. International Perspective of FM

  5. International Perspective of FM

  6. Underlying Commonality There will never be enough resources to meet my facility needs. So, what do I do?

  7. Strategy / Alignment of Sustainment Time is the coin of your life. t is the only coin you have, and only you can determine how it will be spent. Be careful lest you let other people spend it for you. 7

  8. Strategy / Alignment of Sustainment Best Practices in… • Facilities Asset Management • Operations & Maintenance • FM Technologies • Training / Performance Measurement

  9. Strategy / Alignment of Sustainment Best Practices in… • Facilities Asset Management • Operations & Maintenance • FM Technologies • Training / Performance Measurement

  10. National Academy of Sciences - Trilogy Stewardship of Federal Facilities: A Proactive Strategy for Managing Public Assets Investments in Federal Facilities: Asset Management Strategies for the 21st Century Predicting Outcomes of Investments in Maintenance and Repair of Federal Facilities

  11. Facility Asset Management Best Practices Closely align facilities with the organization's mission Dispose of excess or underutilized facilities

  12. Facility Asset Management Best Practices Link M&R investments to the organization’s bottom line Invest to ensure compliance with regulatory or statutory requirements Invest in efficient operations

  13. Standardize FCA Program Facility Asset Management Best Practices Goal is to conduct objective and accurate facility condition assessments and create a Facility Asset Management Plan that is… • Rational • Repeatable • Recognizable • Credible

  14. Standardize FCA Program Facility Asset Management Best Practices • Standardized documented process that provides accurate, consistent, and repeatable results. • Detailed ongoing evaluation of real property assets that is validated at predetermined intervals. • Standardized cost data based on industry-accepted cost estimating systems (repair/replacement) • User-friendly information management system that prioritizes DM and CR.

  15. Facility Asset Management Best Practices Effective Communication Strategies • Success in securing adequate M&R funding = Presenting a clear, consistent and certain message. • Best practices do the following: • Establish a framework of procedures/criteria • Create effective decision-making environment • Provide a basis for measuring outcomes

  16. Facility Asset Management Best Practices Effective Communication Strategies

  17. Communicating Outcomes & RiskCommunication Strategies

  18. Communicating Outcomes & RiskCommunication Strategies

  19. Strategy / Alignment of Sustainment Best Practices in… • Facilities Asset Management • Operations & Maintenance • FM Technologies • Training / Performance Measurement

  20. Reliability-Centered Maintenance (RCM) Preventive Predictive Proactive demand

  21. Prioritization: Streamlined RCM High $ Optimal Maintenance * Lost Productivity Downtime Costs Maintenance Costs * Excessive PM Repair Costs Cost of PM Low $ Low High Level of Maintenance

  22. Predictive Testing and Inspection (PT&I) PT&I Toolkit

  23. Predictive Testing and Inspection (PT&I)

  24. Predictive Testing and Inspection (PT&I) • Ultrasonics • How it is used… • Mechanical/electrical inspections. • Airborne leak surveys of… • Compressed air systems. • Gas and steam systems. • Negative pressure (vacuum) systems. • Non-pressurized systems (tone generators).

  25. Predictive Testing and Inspection (PT&I)

  26. Predictive Testing and Inspection (PT&I) • Vibration Screening & Analysis • How it is used… • Critical rotating equipment. • Screening & Trending. • ID deteriorating conditions.

  27. Predictive Testing and Inspection (PT&I) • Infrared Thermography (IRT) • How it is used… • Electrical & Mechanical Equipment. • Facades / Exterior Elements.

  28. Predictive Testing and Inspection (PT&I) • Lubricating Oil Analysis • How it is used… • Emergency generators. • Hydraulic elevators. • Chillers.

  29. Predictive Testing and Inspection (PT&I) • Laser Sheave Alignment • Quickly ascertain and correct angular and offset misalignment between the pulleys.

  30. Predictive Testing and Inspection (PT&I) • Laser Sheave Alignment • How it is used… • Sheave alignment. • Belt-driven equipment.

  31. Reliability-Centered Maintenance (RCM) RCM Successes at SI

  32. Reliability-Centered Maintenance (RCM) RCM Successes at SI Steam Trap Performance Testing Condition-Based Lubrication Program

  33. Strategy / Alignment of Sustainment Best Practices in… • Facilities Asset Management • Operations & Maintenance • FM Technologies • Training / Performance Measurement

  34. Why Do We Need FM Technology? Tool Data Measure

  35. FM Technologies (CMMS/IWMS)

  36. CMMS/IWMS Solutions Computerized Maintenance Management Systems (CMMS)

  37. CMMS/IWMS Solutions Integrated Work Management Systems

  38. FM Technologies (CMMS/IWMS) Communicating Outcomes & Risk “Reliable and appropriate data and information are essential for measuring and predicting beneficial outcomes of investments in maintenance and repair for predicting the adverse outcomes of lack of investment.”

  39. Strategy / Alignment of Sustainment Best Practices in… • Facilities Asset Management • Operations & Maintenance • FM Technologies • Training / Performance Measurement

  40. Smithsonian Institution World-Class FM Innovation

  41. Performance Measures • PM-PdM/CM Ratio • PM-PdM Compliance • PM-PdM Effectiveness • Uptime/Reliability • Rework • Work Order Type Distribution • Work Order Aging • Overall Equipment Efficiency (OEE) • Overall Craft Effectiveness (OCE) • Top 10 Problem Codes

  42. Total Cost of Ownership 15 Total Cost of Ownership $12.84/s.f $14.58/s.f 10 Total savings on a 500,000 s.f. facility = $869,500/year (12% decrease) Initial increase in DM due to increased PM and identification of additional needs Total Facilities Costs ($/s.f.) 10% reduction in CR due to extended equipment service life Decrease in DM due to equipment overhaul and repairs (20% long term) Increase in staff (3) and materials for PM program 5 Deferred Maint. 3.5% reduction in utility costs due to increased energy efficiency Capital Renewal M&O Utilities Custodial 0 7 9 7 3 4 5 1 2 6 8 Time (years)

  43. Creating high-performance FM organizations that enables the overall organization achieve its mission

  44. Questions / Discussion Thank You Jim Whittaker whittaker@feapc.com

  45. Current Hot Topics in FM • KPIs • BSC • TCO • LCA / LCCM • Interoperability • Commissioning • Design for Maint. • EPP / PDM • BIM • COBie • RCM • PT&I/PdM • AFDD • CMMS/IWMS • Evolving Workplace • M&R Investments

  46. National Academy of Sciences – Report Core Competencies for Federal Facilities Asset Management Through 2020 – Transformational Strategies

  47. OWNER Governing Mindset STRATEGIC DECISION MAKING Governing Behavior CONTINUOUS IMPROVEMENT LIFECYCLE MANAGEMENT Governing Approach integrating aligning innovating Core Competencies Skills Base Technical Business Behavioral Enterprise Knowledge Framework for Effective Federal Facilities Asset Management Essential areas of expertise

  48. Facility Lifecycle Management 10-25% 10-25% 50-70%

  49. IT Project Failure Statistics To err is human; but to really foul things up takes a computer. Studies Failure The Gartner Group Study - 64% Standish Group Study - 66% The Robbins-Gioia Survey - 51% Conference Board Survey - 40% The KPMG Study - 61% The Chaos Report - 84% The OASIG Survey - 70%

  50. Why CMMS Projects Fail Bonus – Client/Vendor Speaking Different Languages Top Five Reasons (Internal) Lack of Strategy (Outcomes) Inadequate Resources/Investment Inconsistent Data Standards Lack of FM Process Understanding/Training Unsuccessful in Selling the WIIFM

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