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Adaptive Technology (AT) Program DC Public Library Adaptive Services Division

Adaptive Technology (AT) Program DC Public Library Adaptive Services Division. Society of American Archivists Conference 2010 Venetia Demson, Patrick Timony. Adaptive Services Division. DC Regional Library for the Blind & Physically Handicapped Library Services for the Deaf Community

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Adaptive Technology (AT) Program DC Public Library Adaptive Services Division

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  1. Adaptive Technology (AT) Program DC Public Library Adaptive Services Division Society of American Archivists Conference 2010 Venetia Demson, Patrick Timony

  2. Adaptive Services Division DC Regional Library for the Blind & Physically Handicapped Library Services for the Deaf Community Adaptive Technology Program LSTAR: Library materials by mail program Washington Volunteer Readers for the Blind

  3. Adaptive Services Dedicated to making reading, library resources and programs accessible to persons with disabilities by: • Providing books in alternate formats – audio, e-text, large print and Braille • Educating public and staff about adaptive technology and disability awareness • Demonstration collection of Adaptive Technology (AT) • Training on AT and disability awareness • Patrons helping patrons – networking, sharing, building community around AT • Ensuring access to the internet and online resources • Promoting accessibility • Library facilities ADA compliance surveys • ASL interpretation contract, CART services, Braille agendas, audio-description services, etc., for library programs & staff with disabilities • Accommodation Statement for library programs and services • Offering programs & exhibits of special interest to the disability community • Providing a welcoming & safe community space for networking, reading and life-long learning • Serving patrons of all ages and promoting independence

  4. Books in Alternate Formats

  5. AT Programs AT Training

  6. AT Workstation

  7. ADA Facilities Survey:Examples of Measurements • Are aisles between seating at least 36 inches wide? • Are the tops of tables or counters between 28 and 34 inches high? • Are knee spaces beneath accessible tables at least 27 inches high, 30 inches wide, and 19 inches deep? • At each type of service counter, is there a portion of the main counter that is at least 36 inches wide and less or equal to 36 inches in height?

  8. Accommodation Statement The DC Public Library encourages persons with disabilities to participate in our programs, services and Board of Trustees meetings.  If you have questions about physical access, need handouts in alternate format, or require American Sign Language (ASL) interpretation or other reasonable accommodation to participate, please contact Venetia V. Demson, Chief, Adaptive Services, by e-mail: lbph.dcpl@dc.gov or telephone: 202-727-2142, or Janice Rosen by videophone: 202-559-5368 or Sorenson video relay service 1-866-570-7364; or TTY: 202-727-2255, Monday –Tuesday, Noon to 8:30 p.m., Wednesday - Friday 9:30 a.m. - 5 p.m.  Please request accommodation as early as possible, but at least seven days in advance of the meeting, so that proper arrangements may be made.   If you have requested ASL interpretation or other accommodation, and find you cannot attend, please contact us promptly to cancel your request.

  9. Tactile Exhibits Braille Book Club

  10. Adaptive Services Programs • Saturday Technology Training Sessions – 1st & 3rd Saturdays sttsdc.blogspot.com • Talking Book Club – 2nd Tuesday • Braille Book Club – 1st Saturday • Free public ASL classes - daily • WebAccessibility Meetup – 3rd Tuesday • Employment Meetup – Monday evenings • Annual AccessibilityCampDC unconference – Oct. 9 • Adaptive Services Interest Group of DC Library Association Deaf Community book and author talks • Shared Reading Project coming in the Fall - monthly

  11. Adaptive Technology • Device or software that is used to increase, maintain, or improve functional capabilities of individuals with disabilities. • Examples: • screen reader • screen magnifier • scanning and reading system

  12. Why provide AT? Laws that support AT Americans with Disabilities Act, 1990 ADA Amendments Act of 2008 Rehabilitation Act of 1973, Sections 504, 508 Equity of Access Goal of Universal Access Curb Cuts Large Print Books Accessible Webpages

  13. Americans With Disabilities ActResources

  14. How We Developed an Adaptive Technology Program • Outline a Plan • Goals -- Segregated vs. Inclusive Model • Concept of Universal Accessibility • Funding • Accessible Website • Audience • Facility – space, furniture, layout • Buy-In from Administration & Information Technology • Find or Train a Dedicated AT Specialist • Purchase Adaptive Technology

  15. How to Develop an Adaptive Technology Program (cont’d…) • Train Staff in: • AT use and trouble shooting • Disability Awareness • Coordinate an AT Training Program • Find or develop Curriculum • Find Volunteer Trainers • Host Networking Programs for • AT Users • Web Accessibility Developers and AT users • Local AT Professionals • Distribute ATs to remote locations • Networked ATs

  16. Web Accessibility • Free Testers (WAVE) wave.webaim.org • World Wide Web Consortium (W3C) #A11y, #Axs, #accessibility hashtags on Twitter • Follow @jennison, @webaxe, @patricktimony • Contact Web Accessibility Specialists • Deque, BART group

  17. Some Webpage Accessibility Considerations • Video or audio clips? - Open caption them for the deaf, audio-describe videos for the blind • Photos, banners, logos? - Descriptive captions for screen-reading software • PDFs and Web page structure? - Accessible and logical for screen-reading software

  18. Barcamps, Unconferences and #A11y @vdemson, @patricktimony - DC Public Library

  19. Examples of Adaptive Technologies • Screen Reader (JAWS) • Screen Magnifier (MAGic) • Scanning and Reading Device (OpenBook) • Learning Difference Solution (WYNN) • CCTV Video Magnifiers • Stand Alone Scanner and Reader (SARA) • Digital Audio Book Reader (Victor Stream) • Speech Recognition (Dragon) • Alternative Mice (Head Tracker) • Video Phone and Relay (Sorenson) • Touch Screen (iTouch and iPad)

  20. Screen Readers JAWS and WINDOW EYES • A Screen Reader is a software that uses a Synthesized Voice to read information from a computer screen • Users hit special key combinations rather than use the mouse. • Many websites are not accessible to screen readers because of unlabeled graphics or other bad design.

  21. Screen Magnifiers Screen Magnifiers make the information on the computer screen bigger so that people with low vision can see it. ZOOMTEXT

  22. CCTV Video Magnification • Magnification to 70x • Color • Auto focus • Movable tray

  23. Portable CCTVs • Ruby • Senseview • Smart phones Apps

  24. Scanning & Reading (OCR) OPEN BOOK

  25. Speech Recognition

  26. Braille Refreshable Braille Display Braille Embosser – loud, need enclosure Duxbury Braille Translation software Easy Converter – Format Translation Web Braille from NLS

  27. BrailleNote, PacMate, Icon • Refreshable Braille display • Braille keyboard or QWERTY • Word Processing • Media Player • E-Mail • Daily Planner • WebBrowser • Bluetooth & WiFi

  28. Internet Relay, Video Relay and Captioning

  29. Captioning • Open vs. Closed • Youtube • Camtasia • NCAM - Magpie • CaptionItYourself • www.dcmp.org/ciy

  30. Adjustable Furniture • Chairs • Tables

  31. Mice and Keyboards • Big Keys • Roller Mouse

  32. National Library Service for the Blind & Physically Handicapped • Player and USB cartridge • Size of large print book, 2 pounds • Rewind and Fast Forward buttons jump by increment • BARD Downloadable Talking Books and Web Braille (electronic Braille)

  33. Recording for the Blind and Dyslexic • Non-profit organization that records textbooks • Textbooks in CD format • Not compatible with NLS playback machines • $75 to join • Must buy player • Contact RFB&D for specials • www.rfbd.org

  34. BookShare.org • Online accessible digital library for print disabled readers. • Available for free to all print disabled students in the US.

  35. PlayAway Books • Digital audiobook that plays itself • No other gadget needed • One AAA battery • Bookmark, FFW, RWD • Skip by Chapter • Speed Control

  36. Learning Software • WYNN Wizard and Kurzweil 3000 • Scanning, reading, writing • Kidspiration, Inspiration, InspireData – Visual Organization

  37. Menu Driven Software: Guide • Makes the computer easy to use • Menu Driven • Magnification and Speech

  38. Assistive Listening DevicesPocket Talker

  39. Accessible Meeting RoomsLoop Amplification

  40. Downloadable Audio Books(Overdrive - LEAP accessible interface)

  41. Audio Description • Audio description (AD) makes the visual images of media accessible for people who are blind and visually impaired—the visual is made verbal. Using words that are succinct, vivid, and imaginative, describers convey the visual image that is not fully accessible to a segment of the population and not fully realized by the rest of us—people who see but who may not observe. “The sun rises over distant clouds and reflects off a gently rolling regression of waves that meet the horizon”

  42. Touch Screen Mobile Devices • iPad • Built in Screen Reader and Full Screen Magnifier • Accessible apps for many different disabilities • Intuitive accessibility – short learning curve • Many Competitors coming out 2010-2011

  43. Open Source and Free ATs • Read Please – Text to Speech for Learning • Screen Readers: • Non Visual Desktop Access (NVDA) • System Access to Go www.satogo.com • Thunder • Windows and Mac Accessibility

  44. Open Space (Unconferences) • Accessibility Camp • Library Camp • Crisis Camp

  45. Sensitivity • Be aware that people with disabilities face social barriers (be proactive and respectful) • Listen to the request carefully. Don’t confuse a person’s disability with their information needs • Promote Independence / Provide Access • People first language • Nothing about us without us

  46. Blindness and Low Vision: • Blind / Low Vision / Legally Blind • Speak directly to the patron in a normal voice • Do not touch or pet a guide dog. • Use the clock face for directions • Escort the customer to their destination.

  47. Mobility Impairments • Clear physical pathways • Be prepared to help with physical tasks. • Ask questions related to inquiry, but not about the disability. • Ask permission before touching chair (personal space) • Try to get on eye-level when talking to a person in a wheelchair. • Offer a seat to people who have difficulty standing.

  48. Learning and Cognitive • Speak slowly and clearly and allow time for processing. • Be simple and clear. • Use multiple formats: Show and tell • Recognize signs of social anxiety and act to put customer more at ease

  49. Deaf and Hard of Hearing • Communicate by speaking, writing, signing, lip reading, gesturing or a combination. • Know the equipment: • assistive listening devices, • videophones, • pencil and paper • Touch a shoulder gently, wave, or tap on the table for attention. • Position yourself for visibility. • Maintain eye contact. Speak directly to the customer • Speak naturally – don’t exaggerate, shout, or speak slowly.

  50. Thank You! Venetia Demson, Patrick Timony Adaptive Services Division, Room 215 Martin Luther King, Jr. Memorial Library 901 G St., NW Washington DC 20001 M,T 12pm-9pm / W,Th,F 9:30am-5:30pm 202-727-2142 lbph.dcpl@dc.gov

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