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HealthLINK@Hopkins

HealthLINK@Hopkins. For Providers. Presented by:. Presented by: Johns Hopkins HealthCare LLC Operations Training & Development . 9/18/2014. Welcome to HealthLink@Hopkins. Helps Healthcare providers save time, reduce costs and improve patient satisfaction

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HealthLINK@Hopkins

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  1. HealthLINK@Hopkins For Providers Presented by: Presented by: Johns Hopkins HealthCare LLC Operations Training & Development 9/18/2014

  2. Welcome to HealthLink@Hopkins • Helps Healthcare providers save time, reduce costs and improve patient satisfaction • Ensures secure online transactions and maintaining the confidentiality of patient’s medical information. • Provides fast, accurate, efficient services 24 hours a day, 7 days a week • A FREE service 9/18/2014 9/18/2014

  3. Registering for HealthLINK@Hopkins To access HealthLINK@Hopkins go to www.jhhc.com First time users will click on the “need to register” link 9/18/2014 9/18/2014

  4. Office Management Menu - Eligibility Eligibility provides the current eligibility, COB and benefit information. The Schedule of Benefits (SOB) is accessed via the Benefits Document link. By pressing Select at the bottom of the page, the member will be added to the Current Patient list. 9/18/2014 9/18/2014

  5. Office Management Menu - Claims Claims allows the provider to check claim status, view Remittance Advice and Add Claims. Select Detail to view the claim information. 9/18/2014 9/18/2014

  6. Office Management Menu – Remittance Advice Remittance Advice can be searched by provider, member, claim number or check date. 9/18/2014 9/18/2014

  7. Office Management Menu – Add Claim To add a claim select the Add Claim tab and select member. Once member is selected the Professional Services screen will appear. All fields with a blue bullet are required fields. Select Add Services to enter CPT codes. *At this time providers can only submit outpatient OT, PT, ST and Office Visits.* 9/18/2014 9/18/2014

  8. Office Management Menu – Referrals/Auths Providers can review and submit outpatient Referral/Authorization request. 9/18/2014 9/18/2014

  9. Office Management Menu – Referrals/Auths Continued 9/18/2014 9/18/2014

  10. Reports Member Roster & Provider Reports Users can print and generate a Member Roster or Provider Reports 9/18/2014

  11. System Administration Systems Administration allows you to view the roles for office staff and add additional users. 9/18/2014 9/18/2014

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