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Ministers Awards for Municipal Excellence

merritt-baldwin avatar
8 diapositives · 237 Views · Nov 19, 2014

The City of Calgary is committed to continuous improvement in municipal engineering through a strategic focus on value-stream optimization. This initiative seeks to reduce failure demand by 20-50% and streamline inspection processes. By adopting a Lean Agile model, we enhance collaborative communication and refine project management. Tools like control charts and performance dashboards allow us to track submission cycles and identify root causes of issues. Regular stakeholder engagement ensures transparency and accountability, fostering a culture of ongoing improvement.

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Ministers Awards for Municipal Excellence
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Transcription de la présentation
  1. Ministers Awards for Municipal Excellence Some Materials of Interest City of Calgary: Continuous Improvement in Municipal Engineering

  2. Value Stream with Strategy Highlights 2.0 Failure Demand 20 – 50 % of the work Improvement: Limit the amount of this work 4.0 Part of a Larger System Limitations as to the impact Water can have. 3.0 Gated / Sequential PM Model Improvement: More collaborative model that enables communication/do it right first time 1.0 An Inspection Process Improvement: Limit the amount of work spent on this activity.

  3. Comparative Models in Project Management How we are transitioning engineering drawing review and approval. Moving from a staircase to a Lean Agile Model

  4. Performance Measurement Feedback • Open House conducted with customers and other stakeholders • Control charts detail actual process performance (cycle time for submissions pictured)

  5. Performance Measurement: Ongoing Improvement Evaluation • Control chart of Cycle Time performance on construction drawings. • Before and after analysis of first round of process improvements. • Significant improvements in process reliability demonstrated. New Process Introduced

  6. Measurement System Dashboard:Facing Dashboard Page • Focus is on volume of submissions for each customer as well as cycle times for each submission. • User can track back specific ‘problem’ applications to analyze root causes.

  7. Measurement System Dashboard (Submission Quality) • Pareto charts analyze problem frequency in different areas of the Submission Checklist.

  8. Measurement System Dashboard:(System Performance) • Control charts focus on submission cycle times for the process overall as well as various stages of the process providing had data feedback to customers.