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Managing Employee Turnover: Costs, Justice, Privacy, and Discipline

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  1. Chapter 10 Separating and Retaining Employees

  2. Voluntary Turnover initiated by employees Involuntary Turnover initiated by an employer Managing Turnover MGMT 422 – Chapter 10

  3. Turnover Costs MGMT 422 – Chapter 10

  4. Principles of Justice MGMT 422 – Chapter 10

  5. Wrongful Discharge • Implied Contract • Indications of job security are present • Public Policy • Cannot be fired for fulfilling duties or legal obligations considered to be socially useful MGMT 422 – Chapter 10

  6. Employee Privacy • Ensure that information is relevant • Publicize information gathering policies and consequences • Request consent beforehand • Treat employees consistently • Conduct searches discreetly • Share information only with those who need it MGMT 422 – Chapter 10

  7. Progressive Discipline • Formal discipline processes are a primary responsibility of HR • The processes should be analogous to a hot stove • It provides a warning (feels hot) • It is consistent (burns every time) • It is immediate (burns now) • It is impersonal (burns all alike) MGMT 422 – Chapter 10

  8. Progressive Discipline Responses MGMT 422 – Chapter 10

  9. Alternative Dispute Resolution MGMT 422 – Chapter 10

  10. Job Withdrawal MGMT 422 – Chapter 10

  11. Job Satisfaction MGMT 422 – Chapter 10

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