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CHAPTER 11. SUPPLY CHAIN STRATEGY. SUPPLY CHAIN STRATEGY. Supply Chain Process Distribution Functions Distribution Strategy Channels of Distribution Vertical Marketing Systems Wholesaling Strategy. SUPPLY CHAIN PROCESS. RAW MATERIALS & COMPONENT PARTS. MANUFACTURING/ASSEMBLY.
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CHAPTER 11 SUPPLY CHAIN STRATEGY
SUPPLY CHAIN STRATEGY • Supply Chain Process • Distribution Functions • Distribution Strategy • Channels of Distribution • Vertical Marketing Systems • Wholesaling Strategy
SUPPLY CHAIN PROCESS RAW MATERIALS & COMPONENT PARTS MANUFACTURING/ASSEMBLY CHANNELS OF DISTRIBUTION CONSUMERS/USERS
GLOBAL SUPPLY CHAIN EXAMPLES • Penny’s shirts • Vegpro Kenya • Whirlpool
REPLACEMENT SHIRT PROCESS Saturday Customer buys a new shirt in a Penny’s store in Atlanta Monday Hong Kong computer operator processes order Wednesday Worker in Taiwan ships shirt to the Penny’s store
KENYAN PRODUCE BUSINESS MODEL Kenyan produce shipped 300 tons daily to Europe Days from harvest until 2 days arrival to Europe Average days in U.S. for U.S 7 days produce to arrive in stores
WHIRLPOOL SUPPLY CHAIN STRATEGY • Replaced 41 outdated sites with 10 regional distribution centers • Segregated slow-moving goods from fast-moving goods • Combined ordering and delivering function
DISTRIBUTION FUNCTIONS • Transportation – moving products • Assorting/sorting – buying/breaking bulk • Storage – storing products • Inventory – physical count of products
TRANSPORTATION SELECTION+ (STRONG) – (WEAK) ModeSpeedCostAccess Rail Trucking + Air + - Water - + -
INTERMODAL TRANSPORTTION CHOICES • Rail • Trucking • Water
SHIPPING CONTAINER OF WINE Bottled Wine 9,900 Liters Plastic Bags 24,000 Liters
ASSORTING AND SORTING Assorting Stage Buys in Bulk Sorting Stage Breaks Bulk Manufacturer Wholesaler Retailer
STORAGE MANAGEMENT • Warehouses • Shipping containers • Port of Houston
GEICO U.S. AUTO INSURANCE MARKET 1995 2.5% 2013 9.7%
INVENTORY MANAGEMENT • Just-in-time • Safety stock • Inventory theft
NEED FOR INVENTORY • Time lag from supplier to final buyer • Uncertainty in supply and demand • Economy of scale in cheaper unit cost of inventory
INVENTORY IS WORKING CAPITAL THAT IS NOT EARNING ANY MONEY
COMPANY INVENTORY STRATEGY Company% of Total% of Total% of Out-of ProductsProductsSalesStock Goal A 20% 80% 1% B 60% 15% 5% C 20%5% 20% 100% 100%
DISTRIBUTION STRATEGY • Intensive Distribution • Selective Distribution • Exclusive Distribution
DISTRIBUTION CHOICES FOR MANUFACTURERS • Control Power struggle between the manufacturer and intermediaries • Coverage Coverage strategy for the manufacturer • Cost Cost of distribution
MANUFACTURER DISTRIBUTION StrategyCostControlCoverage Intensive Weak Weak Strong Distribution Selective Distribution Exclusive Distribution Strong Strong Weak
INTENSIVE DISTRIBUTION • Pepsi Cola • Cigarettes • M&Ms
SELECTIVE DISTRIBUTION • Furniture • Shoes • Clothes
EXCLUSIVE DISTRIBUTION • Tiffany • Rolex • Cheesecake Factory
HUB AND SPOKE DISTRIBUTION STRATEGY • United Airlines • Walmart Stores HUB
CHANNELS OF DISTRIBUTION • Consumer Channels • Business Channels
CONSUMER CHANNELS No Intermediary One Intermediary Two Intermediaries Man/Retailer Man Man Wholesaler Retailer Retailer Consumer Consumer Consumer
BUSINESS CHANNELS No Intermediary One Intermediary Two Intermediaries Man Man Man Selling Agent Industrial Distributor Industrial Distributor User User User
AUTOMOBILE INSURANCE CHANNELS AETNA STATE FARM GEICO Independent Agents State Farm Agents Consumer Consumer Consumer
GEICO SHARE OF U.S. AUTOMOBILE INSURANCE • 2.5% • 2012 9.7%
BERKSHIRE HATHAWAY FLOAT • YearBillion • 2 • 28 • 2012 73
VERTICAL MARKETING SYSTEMS • Corporate VMS • -Ownership • Administered VMS • - Size and Power • Contractual VMS • -Franchise/ Contract
VERTICAL MARKETING SYSTEM CONFLICTS Types of VMSConflicts Corporate VMS Ownership – no conflict Administrative VMS Coke vs. Costco Contractual VMS Dr. Pepper vs. Dublin Dr. Pepper
CORPORATE VMS EXAMPLES • Kroger • James Avery
ADMINISTERED VMS EXAMPLES • General Electric • Costco • Sony
CONTRACTUAL VMS EXAMPLES • Toyota • Burger King • Dr Pepper
WHOLESALING STRATEGY • Merchant Wholesalers - Take title - Independently owned • Agents Wholesalers - Do not take title - Independently owned
MERCHANT WHOLESALERS • Full-service - offers complete wholesaling service • Limited-service - offers specialized wholesaling service
FULL-SERVICE WHOLESALER EXAMPLES • Sysco • Cardinal Health Grocers Supply • Li and Fung
THREE MAJOR DRUG WHOLESALERS(with 95% market share) • Cardinal Health • AmerisourceBergen • McKesson
LIMITED-SERVICE WHOLESALER EXAMPLES TypesDescription Drop Shipper No physical possession Rack Jobber Provides and stocks racks
DROP SHIPPING EXAMPLES • Coal broker • eBay • Infomercial products
ADVANTAGES OF DROP SHIPPING • No upfront inventory purchase • Positive cash flow cycle • Business can operate out of home
RACK JOBBER EXAMPLES • Toys • Paper backs • Music CDs
AGENT WHOLESALERS • Manufacturing Agents • Selling Agents • International Agents
MANUFACTURING AGENT EXAMPLES • Electrical products • Furniture • Apparel
SELLING AGENT EXAMPLES • Textiles • Chemicals • Industrial Equipment
TRENDS IN WHOLESALING • Expanding in global distribution • Reduction of small wholesalers • Major cost efficiencies