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Transforming Business Paradigms: The Shift to E-Business and Global Markets

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This chapter explores the evolution of business models from a manufacturing economy to a knowledge economy, highlighting the shift from domestic operations to global outreach. It discusses the transition from traditional ERP systems to enterprise network resource management, alongside the move from paper-driven processes to paperless operations. Key emerging trends such as customer-centric models, virtual organizations, and technology-driven strategies are examined, showcasing how businesses can operate 24/7. Additionally, various e-business models (B2C, B2B, C2C) and participant roles are outlined.

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Transforming Business Paradigms: The Shift to E-Business and Global Markets

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  1. Chapter 2 E-business Enterprise Jawadekar: Management Information Systems, 3/e

  2. Paradigm Shift in Business Management • Domestic to Global • Manufacturing economy to Knowledge Economy • ERP to Enterprise Network Resource management • Paper driven to paper less business process • Push Model to Customer centric Pull Model

  3. Impact on Business Organization • Flat lean organization structure • Virtual organization • Reduction in overheads • Technology driven • Driven by knowledge workers • Open 24 x 7

  4. E- Enterprise Model • E- Business • E- Commerce • E-Communication • E - Collaboration

  5. Business Types in E- Enterprise • Virtual store: e- bay.com • Information store: yahoo.com • Transaction Processing : billjunction.com • Online marketing: seekandsource.com • Content selling: gartner.com • Online service : Air ticket booking • Virtual communities : User groups • E – Learning: sifyelearning.com

  6. E- Business Models • B2C: ICICI, HDFC • B2B: BHVPL, Gloster cables • C2B: Satyam Infoway • C2C: ISPs: VSNl,MTNL

  7. E- Enterprise Participants • Participants: • Access Providers: ISPs • Information access: Browsers • Payment Processors: Master card, VISA • WEB platform :Merchants & Web designers • Web directory providers: Google, yahoo

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