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Enhance your customer service with our robust web-based solution for lead routing and management. Our system utilizes XML formatting and data augmentation to capture and manage customer inquiries from toll-free phone calls, emails, and letters seamlessly. By integrating with the Customer Knowledge System (CKS) and utilizing Dealer STARADF results, Toyota dealers can effectively track and respond to inquiries, ensuring optimized customer experience and streamlined operations. Experience improved lead management through our secured HTTP POST service tailored for your needs.
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EmailRouting Web ServiceHTTP POST(secured) Phone Calls Letters Lead Routing, XML Formatting and Data Augmentation Server Web BasedCustomerInquiries (XML) Data Capturefrom Toll-FreePhone Inquiries Toyota Dealer Response Attribute & Customer Knowledge System (CKS) Data LMA Results Dealers STARADF/XML STARADF/XML Toyota CertifiedLead ManagementApplications (LMA) OutboundEmails InboundEmails { }