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CVIM Strategic Plan Update

CVIM Strategic Plan Update. June 2010. Development. Make CVIM Chester County’s ‘Charity of Choice’. Visibility Media Exposure Consistent branding of all marketing materials Awards Opportunities to present/participate in events Internal signage. Cultivation Conducted numerous tours

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CVIM Strategic Plan Update

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  1. CVIM Strategic Plan Update June 2010

  2. Development

  3. Make CVIM Chester County’s ‘Charity of Choice’

  4. Visibility Media Exposure Consistent branding of all marketing materials Awards Opportunities to present/participate in events Internal signage

  5. Cultivation Conducted numerous tours Networking with Chambers

  6. Funding Results Pillar 100 22 NEW Pillar Members ~ 120 Guests Total Raised: $1,686,325

  7. Funding Results With 5 weeks remaining to FY end Spring Appeal – targeted approach ~ $52,000 Golf Classic – 124 golfers ~ Celebrity Auction COC 2010 $258,000 vs. COC 2009 $288,000 Total operating funds raised exceeds operations budget: Raised $2,010,788 vs. $1,917,000 Total funds raised $2,350,000 vs. FY09 $2,536,000

  8. Looking Ahead ~ FY 2011 Visibility Website redesign ~ Versatility ~ In-house updates New donor recognition display and system Clinic associations ~ Active leadership and participation

  9. Cultivation Expand development committee; infuse with new contacts Secure more tours Revisit relationships with all lapsed Pillars and donors Re-energize COC efforts Continue to build on legislator relationships ~ Be where the money is!

  10. How can you Help? ~ Open new doors ~ Help us cultivate your contacts Continued success depends on NEW PROSPECTS and DONORS!

  11. Operations

  12. Facility Enhancement Expansion/Renovation Clinic remained open Investments in Technology Phone System Med Services Work Stations

  13. Staff News Volunteers Front Desk Coordinator Front Office Staff/Volunteers Social Services Coordinator

  14. Operational Efficiencies Data management Reporting Purchasing Forms/Systems

  15. Patient Eligibility Criteria reviewed/revised Annual eligibility status Patient Screening Volume of new patient calls

  16. Outreach Number of Events: 60 Number of People Reached: 3,608

  17. Dispensary&Patient AssistanceProgram

  18. Facility Enhancement • Med Services software • Data Net PAP module • Medication Refill Line • Web-based order process – AZ bulk order

  19. Staff News • Patient Assistance Coordinator • New Volunteers • Pharmacists • Diabetes Educators • PAP Volunteers • Smoking Cessation Counselors • Staff Development • CDE Certification • PAP Cross Training

  20. Programs • Patient Assistance Program (PAP) • Increased eligibility criteria of pharmaceutical companies • Workflow and increased efficiency • Astra Zeneca Audit • Statistics • Avg. of 110 new PAP applications/month • Avg. of 225 PAP reorders/month • $843,000 of medication received through PAP • Diabetes Education • Increased availability of appointments • Consistency of education

  21. Programs, continued • Smoking Cessation Counseling • Increased availability of appointments • Increased number of interventions • Medication Counseling • One-on-One intensive medication education • Pharmacy Student Community Outreach

  22. Programs, continued • Dispensary • Statistics • Encounters – increased 19% • Last Year - 3,965 Current Year – 4,725 • Number of Prescriptions Filled – increased 6% • Last Year - 12,028 Current Year – 12,777 • Retail Value of Meds Dispensed – increased 26% • Last Year - $609,171 Current Year – $766,954 • Medication Cost to CVIM = $38,000

  23. DentalServices

  24. Happy Smiles result from our work!

  25. Facility Enhancement New offices New workstation New X-ray unit

  26. Partnerships • Temple • Dental Society • MCCC/Harcum • Dental Hygiene Society • Chester County Head Start • Local Social Service Agencies

  27. Staff News • VP of Dental Affairs • New volunteer Dentists/Hygienists • Staff Development • PHDHP License • Anesthesia License • EFDA Program

  28. Program • Patient Statistics • Expansion of Hours • Supply Management • Quality Assurance • Dental studies • Credentialing

  29. MedicalServices

  30. Excellent medical care of each and every patient!

  31. Facility Enhancement Education Room CME Conference Room

  32. Partnerships Temple Medical School Villanova UPenn Nurse Practitioner program West Chester University Nursing School Penn State Bryn Mawr Post BAC program Hospitals Chester County Paoli

  33. Staff News New providers 6 Nurses 3 Doctors (7 more in process) Registered Dietician Volunteer Staff Development Holistic Health Counselor

  34. Program Patient Statistics Diabetes Clinic Allergy/Immunology Clinic Expansion of Women’s Services Cooking Class Walking Class CSA Enrollment HIV Testing

  35. Quality Assurance New Credential Policy CME Sessions Blood Sugar Study National Committee for Quality Assurance

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