Presentation Transcript

1. FLEET COMPLETE

   CORPORATE OVERVIEW
2. About Complete Innovations Founded in 1998, Complete Innovations is a leading global provider of mission critical fleet, asset and mobile workforce management solutions Complete Innovations has provided dispatching, fleet tracking and mobile resource management solutions to over 5,500 companies worldwide One of the fastest growing companies in North America – Profit200 & Deloitte Fast500 Based in Markham, Ontario, Canada
3. Successful Partnership with TELUS Over the 10 year+ partnership, we have signed up over 50,000 subscribers Working with Complete Innovations, TELUS has become a national leader in fleet management and mobile workforce solutions Our products are exclusive to TELUS; we do NOT deal with any of the other wireless carriers in Canada
4. Fleet Complete Platform MGS100, MGS200 or MGS500 AT1000 Fleet Complete PC Application All 3 Fleet Complete solutions can be tracked and managed from: .NET PC App Browser + Mobile Browser (HTML5) App iPadAppC Handset Solutions: iPhone, Android, Blackberry
5. GPS Technology Overview Data Centre Security & Redundancy GPS Satellite Internet Wireless Networks 2G, 3G, 4G, LTE Fleet Office Resource Asset
6. Why Fleet Complete? A feature-rich software platform, that scales up to meet the needs of enterprise customers and user-friendly enough for SMB customers. Bundled, no capital outlay solutions on one bill,exclusively offered through TELUS. Fleet Complete offers Fleet Tracking, Asset Tracking and Action Tracking in one platform accessible from a rich desktop app, web browser app, iOS app and Android app. We are a mission-critical company that is focused on providing the best possible customer service including free unlimited training and support.
7. Product Strengths High Loyalty Low customer churn rate, less than 1% Proven technology 10+ years in-market, owned and developed by Complete Innovations In-House R & D New features are often based on feedback from our large base of existing customers Reliable All customer data is stored in a TELUS Data Center 3 year warranty on Fleet Tracker hardware 1 year warranty on Asset Tracker hardware
8. Application Access Anywhere .NET software application for your PC - FREE Web Interface (IE9, Safari, Firefox) - FREE Mobile application (Android/iPhone/iPad) - FREE Permits search of location or vehicle from a single search bar and centres map on device Located device user on the map so they can logout and see closest worker to them Perform a trip replay (pc only) of any day including speed/speed limit, poi notifications, etc Further development to be released monthly to include POI creation, rule editing, asset editing Get the app at
9. Patchmap Maps Layers Patchmaps is a 3rd party mapping provider that has the best OIL/GAS lease road mapping to offer in Western Canada. Typically added to either a desktop or a GARMIN GPS with an SD card. (purchased through cellular dealers) Now available to all Fleet Complete customers upon request at no charge.
10. Without Patchmaps
11. With Patchmaps
12. Rapid customer growth Subscriber Count continues to grow Adding over 1,000 subscribers per month Less then 1% churn rate
13. In-House Professional Services Our Professional Services team has the expertise and resources to enhance The Fleet Complete platform, integrate it with it customer systems, and even build new components to compliment our products The team provides: Custom reports development Systems integration with other back-office systems Custom mobile applications to accommodate specific business requirements related to the mobile workforce Core product customizations and enhancements to accommodate any business requirements (Enterprise customers only)
14. Competitive Advantages Developed by Complete Innovations Scalable solution Exclusive national partnership with TELUS Many large customers that are referable Fleet Complete is a platform – track vehicles, assets and resources Many competitors can only track vehicles Complete Innovations has been in business for over 12 years Complete Innovations reinvests into technology Professional Services Integrated billing with TELUS After sales support (in-house dedicated training and customer support team) Many of our competitors are small in size, and resellers of technology Award-winning technology
15. Fleet Complete Target Markets Fleet Tracker Opportunities Courier Parts Delivery Office Supplies / Furniture / Food & Beverage Delivery Armored Vehicles Passenger (Limo, Patient Transfer) Environmental Services Waste Management Tow-Trucks HVAC Plumbers Electricians Technicians Asset Tracker Opportunities Landscape Property Management Restoration & Repair Construction Action Tracker Long-haul Transportation Oil & Gas Delivery Courier Technicians / Electricians
16. Fast Facts Fuel is the #1 operating cost of most companies with fleets Every 10 km/hr over 100 km/hr decreases fuel economy by 10% Average truck uses ~1L of fuel for every 15 minutes of idling Harsh braking and rapid acceleration reduce fuel economy by 33% on highways and 5% in the city Driver behavior has a huge impact on fleet operating costs Speeding tickets & accidents can result in an increase in insurance rates Aggressive driving increases wear & tear and maintenance costs - up to $1,500 per year per vehicle Maintenance is 5% of a vehicle’s total cost of ownership Poorly-running engines can use 10-20% more fuel Keeping tires properly inflated can improve fuel efficiency by as much as 19% Efficient fleet utilization is key to ROI Using fleet management, companies can reduce labour costs by 8% Eliminate unauthorized use of fleet vehicles
17. Key Benefits SAVE FUEL: Eliminate unnecessary miles driven by optimizing service routes. REDUCE SPEEDING: Speeding increases fuel consumption and risk. Eliminate unsafe driving and prolong your fleet’s vehicle health. REDUCE IDLING: Idling wastes fuel. Monitor idling and reduce excessive idling by your drivers. IMPROVE MAINTENANCE: Increase your gas mileage. Your vehicles deliver their best mileage when they operate in peak condition. GET ALERTED: Know what’s happening as it happens. Fleet Tracker supports a variety of pre-set activity alerts, and archives driver activity for 1 year. WATCH YOUR ENTIRE FLEET: Seeing is believing. Monitor driver behavior and control how they use your fleet. PREVENT UNAUTHORIZED USE: Tracking helps to eliminate this problem at the source. Save money and eliminate false accusations. DECREASE YOUR LABOR COSTS: Time is money. Get accurate records of driver hours and eliminate manual time-sheets. IMPROVE YOUR PRODUCTIVITY: Optimize routing. Dispatchers can recommend the best routes to avoid traffic on the way to the next job. ENHANCE CUSTOMER SERVICE: Fleet visibility makes servicing customers easier. Know who to send, where they are, and when they will arrive.
18. Our customers
19. Customer Testimonials Destiny Resources (TELUS Fleet Tracker) Orderit.ca (TELUS Track and Dispatch) Dynamex (TELUS Resource Tracker)
20. Case Study – Staples Canada Profile Market Leader in office supplies 300+ vehicles Challenges Manual processes based on paper forms and voice communication resulting in significant information delays Increased chance for human error due to manual entry No real-time access to delivery status info No OS&D reporting (Overage, Shortage & Damages) No information on drivers status and location Difficult to handle new or urgent orders
21. Case Study – Staples Canada Solution Implemented handheld mobile devices for all drivers to automate dispatch and order management Smart barcode scanning for pickup and deliveries including digital POD signatures GPS tracking provides efficient dispatch operations Detailed efficiency and operational reporting Seamless integration with multiple Staples’ back-office systems Benefits      Improved customer satisfaction through online order status update Eliminated data entry errors Enabled route optimization through detailed in-field delivery data Better utilization of staff to support business Increased efficiency in fleet and operations
22. Case Study- Sobeys Profile 2nd largest food retailer in Canada 1,500 stores, 10 provinces, $16B in sales Eastern Fleet: 500 vehicles in Maritimes, QC and ON Challenges No visibility on actual time spent at each store for delivery and pickup Difficulty keeping track of the location and status of Sobeys fleet Unnecessary expenditures on leasing extra trailers due to a lack of status info Unable to monitor route compliance
23. Case Study- Sobeys Solution Implemented Fleet Complete on tractors to get real-time location information for their trucks Ability to keep track of driver, vehicle, route and associated trailer assigned to a job Integration with Sobeys’ existing back-office Custom fleet utilization reports Benefits            Accurate estimated arrival time and notifications allow stores to plan efficiently for impending delivery/pickup Actual route data provides Sobeys the ability to analyze and further route optimization/planning Increased driver accountability Better visibility on available tractors and trailers after each driver’s shift Fuel economy Driver performance & monitoring
24. Case Study – MTQ Integration Profile Quebec Ministry of Transport (MTQ) is responsible for road maintenance in Quebec Highway snow-removal contracts are tendered by the MTQ Challenges Bidders are required to provide real-time tracking information on vehicle locations The MTQ needs to be able to identify the roads where snow removal equipment is in operation at all times.
25. Case Study – MTQ Integration Solution CI worked with the MTQ to enable live data feeds from Fleet Complete to the MTQ Feeds can easily be enabled for any customer upon request Once enabled, FC automatically supplies the tracking information for the customer’s fleet to the MTQ Benefits             FC is one of MTQ’s authorized tracking system vendors Any FC user automatically meets the MTQ requirements Solution is totally scalable from small to large fleets Current MTQ contractors Bourget Excavation Prévost 9117-6834 Quebec inc
26. Fleet Complete Software Demo
27. Fleet Tracker Key business benefits: Manage and monitor driver behavior Reduce fuel costs and vehicle life Reduce unauthorized vehicle use Optimize routing and fleet utilization Increase driver productivity Ideal for: Businesses with small, medium or large vehicle fleets Businesses looking to increase visibility on their fleet location and activity Fleet owners who want to minimize fuel expenses and fleet running costs
28. MGS100 Features Built-in GPS antenna and back up battery Self-install capable OBD-II connection Supports 6-pin/9-pin cables Optional accessories include: Garmin integration Can be hardwired 3G HSPA Network
29. MGS200 Features Hardwire installation External Antenna Built-in accelerometer 3G HSPA Network Optional sensors and accessories include: Temperature sensor, Door sensor, Driver ID, Emergency Button, PTO sensor and Garmin Integration
30. MGS500 with optional Wi-Fi Features: Covert pro-install Built-in accelerometer for movement detection Variety of inputs for sensor readings Ethernet cable for internet connection Optional WiFi Adapter for wireless internet connection for up to 100 ft 3 year warranty
31. Fleet Tracker Device Family
32. Fleet Tracking Bundle 12 month data hosting in a TELUS Tier 3 data centre 3 year warranty on modem Free basic installation in light duty vehicle (travel time extra) Unlimited software copies with no licensing fees Free Android or iPhone app for updates on vehicle positions while on the go Unlimited logins and security profiles Unlimited POI’s and Business rules Free Training via Webex Free Technical support
33. Garmin Integration Garmin GPS navigation devices can be integrated with Fleet Tracker to provide in-vehicle messaging, dispatch and route navigation Features: Pre-Canned Responses/ Messages Two-Way Messaging Automatic navigation for dispatched activities Automatic job updates Driver ID Login Time-card reports Application: Couriers, Delivery Trucks, Landscaping Businesses, Technicians, Electricians, Construction, Restoration
34. Driver ID Integration Save time identifying drivers and individual road behaviors, while keeping vehicles and assets safe with built-in security features. Features: Unique Key Fobs Multiple Key Fobs per one vehicle Driver ID with buzzer Driver ID with starter disabling for protection against theft Time-card reports Application: Fleets with Multiple Drivers per Truck, Oil&Gas, Crew Transportation vehicles, Transit vehicles, School buses
35. Emergency Button Integration Fleet Tracker can be integrated with an optional Emergency Button for increased driver safety in cases of emergency or distress. Features: Covert installation In-app or email notification of emergency, accident or distress Application: Remote crews, Field workers, Lone workers, Oil&Gas, Emergency Response Fleets
36. Power Take-off Sensor Fleet Tracker can easily integrate with a Power Take-Off connection and monitor accurate usage of the power required for auxiliary equipment. Features: Time of ON and OFF status of the auxiliary equipment Accurate report on PTO usage to avoid under the table work Receive alerts when the equipment is used, ex. when snow plow lowers the plow, the customer gets informed that their street is being cleaned Application: Tow Trucks, Dump Trucks, Cranes, Excavators, Forklifts, Liftgates, Snow Plows, Garbage Trucks
37. Temperature Sensor Monitor and regulate climate control for transportation of temperature-sensitive products. Features: Measure temperature in F and C Transmits temperature status every 4 seconds Receive alerts for any unnatural spike in temperature Historic report of temperature throughout the transportation period for quality assurance Application: Pharmaceutical and Medical Transportation Fleet, Livestock transportation, Passenger and Public Transport
38. Door Sensor Monitor the times and duration of the open door status on your vehicles. Features: Accurate usage time on door and hood activity for increased preventative maintenance Duration of open door status for accurate monitoring of passenger pick-up transportation stops Application: Public Transit, Bus, Taxi, Delivery Vehicles, Trailers
39. Ecm Integration Monitor true odometer and fuel economy readings to stay on top of your routine maintenance. Features: Accurate value of mileage and engine hours taken from the engine control module Correct usage of fuel used by the engine Application: Public Transit, Bus industry, Passenger Transportation
40. Fleet Tracker Add-ons
41. Asset Tracker Key business benefits: Locate and monitor equipment in the field using a single web portal along with other company assets Ideal for: Businesses with large or expensive equipment that is routinely left on job sites for weeks or months Businesses looking to track resources other than vehicles or employees/handsets
42. AT1000 Features Magnetic installation capability Hardwire installation capability for recharge 3 year battery without recharge (dependent on transmission rate) Motion sensor Rechargeable battery
43. Temperature Sensor Monitor and regulate climate control for transportation of temperature-sensitive products. Features: Measure temperature in F and C Instantly transmits spikes in temperature in storage trailers, etc. Historic report of temperature data during the storage period Application: Logistics, Cargo Transportation, Livestock Transportation, Medical and Pharmaceutical Product Storage
44. Door Sensor Monitor the times and duration of the open door status on your containers and trailers Features: Accurate usage time on door and hood activity for increased preventative maintenance Alerts for unauthorized door activity to prevent theft or cross-border smuggling Application: Logistics, Storage, Warehousing, Cross-border Transportation
45. Fuel Level Sensor Monitor the fuel levels, or any other measured readings, in your equipment, such as power generators, water towers, etc Features: Receive alerts in cases of fuel levels dropping when equipment is not powered to prevent theft Accurate reading on the fuel levels to avoid unnecessary refueling trips Application: Construction Equipment Rentals, Oil & Gas Equipment Rentals, Mobile Water Towers, Irrigation Systems
46. Digital Sensor Monitor any type of activity with ON/OFF, OPEN/CLOSE or UP/DOWN statuses. Features: Receive instant alerts when the status has been changed Keep historic log of the activity on the equipment for accurate work-sheets, preventative maintenance and safety Application: Construction, Transportation, PTO Equipment, ATM Machines
47. AT1000 Charger Applicable in situations where the Asset Tracker is not hardwired to a trailer and requires to be recharged on regular basis. Features: 12V charger Equipped with wall plug for any office wall outlet for a quick recharge Includes a cigarette lighter connector for recharging in vehicle
48. Resource/Action Tracker Key Benefits Helps businesses with mobile workforce to meet ever changing priorities and make on demand decisions Ideal for More visibility on the proximity of employees to new or emergency jobs; or location of employees when in remote areas Scheduling or tasking field employees who aren’t always driving the same vehicle; automating time sheet, expense or fuel reporting
49. Resource/Action Tracker Features GPS location tracking Dispatch activities to handsets Schedule tasks and delivery appointments for your drivers from HO Near real-time status updates to tasks, activities and location Historic log of all dispatched activities and tasks Accurate report on time cards and working hours
50. Action Tracker HOS Key business benefits: Automated compliance on Hours of Service Regulation Reduced paperwork associated with log books and roadside inspection Digital reports on worker’s available hours according to the regional regulations Ideal for: Long hauling companies with over the border transportation Trucking companies Oil & Gas Transportation
51. Action Tracker HOS Features: Available Hours reporting Roadside Inspection mode Electronic Driver Vehicle Inspection Report (DVIR) “Slip-seat” capability Violation Reports Driver Log Archive
52. Pricing
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54. Questions? Check out our FC Wiki All-in-one document about Fleet Complete, products, prices, targeted verticals, sales positioning and more! Get the newest version here!
55. Support British Columbia Mark Conway, RSM (778) 828-4088 Mark.Conway@fleetcomplete.com AB, SK, MB Troy Bauman, RSM (403) 880-0456 Troy.Bauman@fleetcomplete.com AB, SK, MB Shane Kennedy, Sales Specialist (780) 886-8167 Shane.Kennedy@fleetcomplete.com QC & Maritimes Sylvain Denis, RSM (514) 293-5892 Sylvain.Denis@fleetcomplete.com ON Gurinder Mangat, RSM (416) 906-6783 Gurinder.Mangat@fleetcomplete.com Maritimes Elias Karapetsas, Sales Specialist (514) 442-4836 Elias.Karapetsas@fleetcomplete.com