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Enhancing Team Collaboration for Effective Improvement Initiatives

This guide outlines strategies for improvement teams to effectively collaborate and address challenges. Key aspects include defining problems jointly, engaging all process owners, and ensuring collective action. Meetings should focus on constructive problem-solving rather than emotional sharing or revisiting past issues. It emphasizes the importance of undivided attention and postponing evaluations to foster a supportive environment for system changes. Celebrating gains and learning from setbacks are crucial for sustained progress. The role of spouses and others in the process is also highlighted to strengthen the team's impact.

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Enhancing Team Collaboration for Effective Improvement Initiatives

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  1. Improvement Teams Farrokh Alemi Ph.D.

  2. Come Together • Include others

  3. Come Together Process Owner ≠ Buddy

  4. Engage Process Owners • Joint definition of problem • Joint search for solutions

  5. Spouse’s Role • Collective action • Other people who live with you

  6. Role of Improvement Teams • Not support group • Problem solving group

  7. Process Owner Survey Form

  8. Team’s Goals • Make a system change • Monitor the change

  9. Team Specific Tasks • List routines • Suggest changes • Monitor changes • Celebrate gains

  10. How to Meet with Your Improvement Team • Agenda

  11. How to Meet with Your Improvement Team • Agenda • Problem solving • Not a party • Not for sharing feelings • Not for revisiting old problems • In case of conflict: Address entire group, validate issues and postpone solution, restate the group’s task

  12. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention

  13. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • No blame • No “If I were you …” • No shifting of problem to others • Seek system change

  14. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations

  15. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations • No rush to solutions

  16. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations • No rush to solutions • No individual action

  17. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations • No rush to solutions • No individual action • No forced action

  18. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations • No rush to solutions • No individual action • No forced action • Learn from relapses

  19. Take Home Lesson Ask for help from “Process Owners”

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