1 / 19

Improvement Teams

Improvement Teams. Farrokh Alemi Ph.D . Come Together. Include others. Come Together. Process Owner ≠ Buddy. Engage Process Owners. Joint definition of problem Joint search for solutions. Spouse’s Role. Collective action Other people who live with you. Role of Improvement Teams.

nuru
Télécharger la présentation

Improvement Teams

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Improvement Teams Farrokh Alemi Ph.D.

  2. Come Together • Include others

  3. Come Together Process Owner ≠ Buddy

  4. Engage Process Owners • Joint definition of problem • Joint search for solutions

  5. Spouse’s Role • Collective action • Other people who live with you

  6. Role of Improvement Teams • Not support group • Problem solving group

  7. Process Owner Survey Form

  8. Team’s Goals • Make a system change • Monitor the change

  9. Team Specific Tasks • List routines • Suggest changes • Monitor changes • Celebrate gains

  10. How to Meet with Your Improvement Team • Agenda

  11. How to Meet with Your Improvement Team • Agenda • Problem solving • Not a party • Not for sharing feelings • Not for revisiting old problems • In case of conflict: Address entire group, validate issues and postpone solution, restate the group’s task

  12. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention

  13. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • No blame • No “If I were you …” • No shifting of problem to others • Seek system change

  14. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations

  15. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations • No rush to solutions

  16. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations • No rush to solutions • No individual action

  17. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations • No rush to solutions • No individual action • No forced action

  18. How to Meet with Your Improvement Team • Agenda • Problem solving • Undivided attention • Be constructive • Postpone evaluations • No rush to solutions • No individual action • No forced action • Learn from relapses

  19. Take Home Lesson Ask for help from “Process Owners”

More Related