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It isn’t just Circulation anymore!

It isn’t just Circulation anymore! . The expanding role of Access Services in academic libraries. An interactive discussion led by Denita Hampton, Stella Richardson, and Karen Glover. A little library humor. Background

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It isn’t just Circulation anymore!

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  1. It isn’t just Circulation anymore! The expanding role of Access Services in academic libraries. An interactive discussion led by Denita Hampton, Stella Richardson, and Karen Glover

  2. A little library humor

  3. Background • 2009-Administrative decision to combine Circulation and Reference Services • Combined services task force created • Reference librarians not expected to work on new service desk • Interdepartmental working groups formed • New desk was constructed and services began in the Fall of 2011

  4. Three Phases • Planning • Construction • Implementation • Adjustments

  5. Cross-Departmental Service Point

  6. Low, Open Profile

  7. Reference Consultation Area

  8. Computer Cluster Support

  9. Printing Support

  10. July 2013-Name changed from Access & Media Services to User Services & Technology Support • Includes combined a circulation & reference desk; reserves (print & electronic); media; equipment check-outs; guest computers, and a technology support desk.

  11. Combined Services Desk aka Library Services Desk

  12. Technology Support Desk- Equipment check-out and basic technology support

  13. Computers

  14. Technology Tools

  15. What about a whiteboard wall

  16. Stella Richardson Denita Hamptonstella@gatech.edudahampton@gsu.edu Karen Gloverkaren.glover@library.gatech.edu*Library humor provided by Ed Stein and Jeff Stahler.

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