1 / 28

Improving Team Collaboration Across Multidisciplinary Teams Through Web-based Knowledge Portals

Improving Team Collaboration Across Multidisciplinary Teams Through Web-based Knowledge Portals. National Laboratories Information Technology Conference 2009 Erin Brown Courtenay Turner Pacific Northwest National Laboratory erin.brown@pnl.gov courtenay.turner@pnl.gov

padma
Télécharger la présentation

Improving Team Collaboration Across Multidisciplinary Teams Through Web-based Knowledge Portals

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Improving Team Collaboration Across Multidisciplinary Teams Through Web-based Knowledge Portals • National Laboratories Information Technology Conference 2009 • Erin Brown • Courtenay Turner • Pacific Northwest National Laboratory • erin.brown@pnl.gov • courtenay.turner@pnl.gov • Work Supported by the U.S. Nuclear Regulatory Commission

  2. Project Architecture • Environmental Impact Statements (EIS) developed for new energy facilities • Teams of subject matter experts • Public comments gathered for each EIS

  3. Team Structure

  4. The Challenge • Rapid staffing growth • No team collaboration space • Maintaining communication across review teams • Ability to communicate to entire team • Large number of reference documents required for team reviews • No document version control • Manual process for public comments

  5. Specialized permissions for: Documents Pages Folders Sections on a page Role Based Permissions • Major Groups • Internal Users • Commercial Contractors • Other Laboratories • Oak Ridge • Argonne • Sandia • The Client • Sub Groups • Subject Matter Experts • Hydrology • Aquatic Ecology • Review Teams

  6. The Solution • Web based portals • EARRTH: Environmental Assessment Reactor Review Team Home • Platform: Microsoft Office SharePoint Server • CRD: Comment Response Database • Platform: Microsoft .NET

  7. EARRTH

  8. Central Electronic Repository

  9. Document Management • Version History • View • Revert • Delete • Alerts • Backups • Recycle Bin

  10. Collaborative Workspaces

  11. Comment Response Database • Overview • Comments on the Environmental Impact Statements accepted via public meeting transcripts, letters, and emails • All comments require responses and tracking • Current Process • Manual capture & processing of comments and responses • Labor-intensive team collaboration

  12. Requirements • Encompasses obtaining, categorizing and incorporating stakeholder comments • Electronic capture and processing • Response reuse and review • Search capabilities • Central team environment/workspace • Reporting features

  13. CRD Application

  14. Electronic Document Ingest

  15. Cutting-Edge Delineation

  16. Comment Identification

  17. Comment Delineation

  18. Automated Routing

  19. Assigning Responses

  20. Reusing Responses

  21. Response, Review, and Approval

  22. Promoting Team Collaboration • Complete electronic process and life-cycle • Distinct team roles and role-based permissions

  23. Reporting

  24. Reporting

  25. Benefits • Collaboration • Versioning • Central Repository • File Backup • Role based permissions • Electronic life-cycle • Accessibility

  26. Areas of Opportunity • Alerts • Alert management • Tracking Custom Permissions • External Users • Access requests • Trouble shooting across country

  27. Looking Forward • Incorporate CRD with EARRTH • Capture public comments electronically • Alert administration tool • Streamline functionality to accommodate site growth

  28. Erin Brown • Courtenay Turner • Pacific Northwest National Laboratory • erin.brown@pnl.gov • courtenay.turner@pnl.gov Questions?

More Related