1. International Organization for Migration USRP MiMOSA Users Workshop 26-28 January 2010 Amman - Jordan Mission Presentation Damascus - Syria

2. Outline • Mission overview. • Movement statistics CY 2009. • Departures to USA since 01 Oct 07. • projections for FY 2010. • Distribution of Caseload on Airlines & POEs - FY 10. • Medical services. • Medical statistics for 2009. • IT Network. • USRP work planning. • USRP work flow. • Migrant data exchange. • Suggested reports and MiMOSA automation.

3. Mission OverviewIOM Damascus • Established: 2001 • MRF: Cairo • OPE: Amman • Staffing: 164 • Caseload composition: 99.9% Iraqis / Urban – UNHCR cases • Mission Activities: • OPE remote site • Movement • CO • Medicals • Technical cooperation projects with the host government

4. Movement Statistics CY09 • Total Departed CY09:13,249 All countries

5. Total Departures to USA Since 01Oct 06 • FY 2007: 650 pax • FY 2008: 4770 pax • FY 2009: 5755 pax • FY2010 1st Quarter: 1112 pax Total: 12,287 pax

6. USRP Projections for FY 2010

7. Distribution of Caseload Airline & POE - FY 10

8. Medical Services • IOM Damascus medical officers are designated medical Practitioners for Australia, Canada & performing medical examinations for Germany, UK & others • Medical examinations for USRP are carried out by panel physicians accredited by the US embassy in Damascus • IOM Damascus is performing escort services to USA based on PP recommendations.

9. Medical Statistics 2009

10. Staffing

12. Network Performance Summary - IOM DAMASCUSGenerated: Dec 13 2009 - 15:25:19

13. Registration Module Around 43,700 Individual 26,000 Cases Movement Module Around 42,000 pax 2,678 PFs MiMOSA DATABASE IOM DAMASCUS • MiMOSA Server: • MiMOSA Workstation:

14. USRP Work Planning • Coordinating with MMD applicable promnote levels for the period taking into consideration fares using global and local agreements and distribution of the caseload among airlines / POEs. • Coordinating with OPE quarterly projections for the FY and updates during the quarter. • Slot allocation with SIMA based on FDs, POEs and airlines. • Requesting blocks from airlines

15. USRP Work flow • Receiving RFT cases from OPE Amman. • Requesting transportation letters for RFT cases from OPE Damascus Remote Site & sending to US Embassy. • Contacting / meeting refugees to check their readiness for travel example: passport information, Residency, fitness for travel & schedule appointment for pre departure briefing and signing USRP forms. • Referring refugees with pre flight checks to OPE Damascus remote site for coordination with PP. • Referring refugees with new passports to OPE Damascus remote site. • Assign RFT refugees to approved slots in SIMA according to must travel date and FD. • Receiving travel packets from OPE Amman. • Scheduling Pre departure Briefing / handing over transportation letters, tickets & travel detail for exit permit formalities. (Exit Permit is arranged by refugees) • Meeting refugees to sign promnotes and other USRP forms & checking exit permit stamp. • Meeting refugees at airport, distributing of travel packet, IA check & departure assistance.

16. USRP Work flow OPS Damascus Filtering cases: 1. Pre-Flight Check 2. Passport Info 3. Must Travel Before OPE Amman RFT Cases Cases to be assigned to PFs & OPE Damascus Remote Site Referring RFT cases to PP and OPE Panel Physicians Pre flight check / Results

17. Tracking RFT cases • Manual tracking for RFT case status. • MiMOSA update for travel packet status after receiving from OPE Amman (weekly reports are generated). • MiMOSA update for case remarks (no reports available).

18. Scheduling • OPS: • Appointments are scheduled based on received requests / MTIFs. No arrangement for transportation during this process • Medical: • Appointments are scheduled based on the requests of the receiving countries and/or generated ABNs. No arrangement for transportation during this process • CO: • Appointments are scheduled according to requests received requests and / or generated ABNs, pocket money is given to refugees as transportation reimbursement

19. Migrant Data Exchange among USRP partners • Internal: • OPE, IOM NYC, Transit missions, MRF & MMD: • ABN, ADD, DEL, DEP reports are generated from MiMOSA • Monthly MVNT report is generated from MiMOSA Pivot table. • External: • Airlines: • Blocks request: Report generated from SIMA. • Name list: Report generated from MiMOSA / PF. • APIS: Report generated from MiMSOA / PF. • UNHCR: • ABN, ADD, DEL, DEP reports are generated from MiMOSA. • Monthly MVNT report is generated from MiMOSA Pivot table. • US Embassy Damascus: Sealing the transportation letters generated from WRAPS on US embassy letter head.

20. Migrant Data Exchange 1. Assigning RFT Cases to PF 6. Sending Monthly Dep Stats to MRF & UNHCR 2. Sending Name lists to Airlines with APIS information 3. Sending ABN, DEL, ADD reports to USRP partners 4. Pre departure briefing & signing promnote 5. Sending DEP report

21. Suggested reports and MiMOSA Automation • Report for RFT cases imported into MiMOSA from MTIF according to import date showing: Case number, PA, contact number, PPT information, must arrive before date & FD for scheduling purposes. • Report to track the status of unassigned cases imported from MTIF before receiving travel packet. • Additional fields showing UNHCR file number & contact number on ABN, ADD, DEL. • Luggage count information & UNHCR number to be included on DEP. • Generating final ABN after DEL & ADD

22. Suggested reports and MiMOSA Automation • Caution message when assigning cases to PFs dated after must arrive date. • Caution message when assigning a case to PF with FD one of US POEs. • Scheduling utility for refugees appointments. • Cross checking Airline fares entered into MiMOSA with applicable promnote amount for the period.

23. Thank You