Virtualisation; Management & Automation DNS Event; EMEA VMware Briefing Center; 2 nd Sept 2008

1. Virtualisation; Management & AutomationDNS Event; EMEA VMware Briefing Center; 2nd Sept 2008 Warren Olivier / Jon Kane

2. Agenda Welcome / Introduction Automating the Data Centre Disaster Recovery / SRM VDI / VDM Questions / Lunch

3. Why are you here? What is your experience of VMware? Do you have experience of Management & Automation / Disaster Recovery? Do you have any Virtualisation questions / issues you need answering / addressing? What would you like to leave with today?

4. VMware: Who We Are World’s leading provider of virtualization solutions • 100,000+ customers worldwide • All sizes and industries; • 100% of Fortune 100 / 94% of Fortune 1000 • Vision: Transform Computing Through Virtualization • Products: reliable, award-winning, most-deployed • Analysts: up to 5-year technology lead

5. VMware at a Glance 1998 • Founded • Total Employees • Number of Users • Key Partnerships • # Channel Partners • Customer Profile • Operating Structure > 7,000 4+ Million AMD, HP, Dell, IBM, Intel 6,000+ 50,000 Enterprise Customers 940 of the Fortune 1000 Listed on NYSE

6. Virtualization: Industry-Standard… Early Adoption Mainstreaming Standardization Infrastructure Management High Availability Test & Development Server Consolidation Management & Automation Virtual Infrastructure Virtual Infrastructure Hypervisor Hypervisor Hypervisor 1st generation1998 - 2002 2nd generation2003 - 2005 3rd generation2006 - 2008

7. VMware Leads the Way to the Automated Datacenter Automation = Business Agility • Automate IT processes • Create resource pools • Capacity on-demand OpEx Savings • Production Consolidation • Business Continuity • Workload Balancing Strategic Business Value Management & Automation CapEx Savings • Partitioning • Small Scale Consolidation Virtual Infrastructure Virtual Infrastructure Hypervisor Hypervisor Hypervisor Standardize 3rd generation2006- 2008 Explore 1st generation1998 – 2002 Expand 2nd generation2003 - 2005

8. Server Virtualization: Customer Evolution Once exposed to virtualization, VMware customers move quickly from basic partitioning to enterprise class Virtual Infrastructure • 25% standardized on VMware • 63% implemented DR solutions • 50% implemented availability and optimization with VMotion • 20,000+ server customers • 75%+ buy Virtual Infrastructure • 90% run in production Source: King Brown Survey

9. The Virtual Infrastructure Stack Today  Automation  Virtual Infrastructure Œ Virtualization Platform Desktop Management Business Continuity IT Service Delivery Resource Mgt Availability Mobility Security

10. Automating the Virtual Datacenter

11. Agenda Today’s News- The year of Automation The New Datacenter Automation Topology VMware IT Service Delivery Solutions VMware Business Continuity Solutions The new VMware Management & Automation bundles SRM Deep Dive SRM Demo

12.  Automation  Virtual Infrastructure Œ Virtualization Platform The Virtual Infrastructure Stack Today Desktop Management Business Continuity IT Service Delivery Resource Mgt Availability Mobility Security

13. Lifecycle Manager Lab Manager Stage Manager IT Service Delivery Business Continuity Site Recovery Manager 2008: The Year of Automation Automation = Business Agility • Automate IT processes • Create resource pools • Capacity on-demand Management & Automation Virtual Infrastructure Hypervisor

14. VMware Virtual Infrastructure The New Datacenter Automation Topology Developers QA engineers Infrastructure Admins App Admins Dev and QA Staging Production New! New! New! Lab Manager Stage Manager Site Recovery Manager Site Recovery Manager Site Recovery Manager (Failover site) (Failover site) Lifecycle Manager Resource Pool Resource Pool Resource Pool Resource Pool

15. Policy &Governance Issue - IT Service Delivery automation Request Decommission Create Track Deploy Update Lifecycle manager is the solution to customers newly surfaced questions…

16. Introducing VMware Lifecycle Manager Providing many solutions from one product…

17. Approver Consistent Process for Requesting and Approving VMs No longer need to rely on e-mail, phone, spreadsheets etc… User

18. BEFORE Lifecycle Manager AFTER Lifecycle Manager “System of Record” for Virtual Infrastructure

19. Approve Route VM for Approval Power-On or Suspend VM Monitor & Adjust Resources Deploy VM from Template Can Apply Document-Management to VMs Retain Document Lifecycle Management Audit Usage Create Publish or Retract Request Document Dispose Virtual Machine Lifecycle Management Archive VM Request for VM Provisioning Delete VM

20. Lifecycle Manager Summary

21. Infrastructure Admins VMware Virtual Infrastructure Lifecycle Manager • Overwhelming provisioning burden • No visibility and control of resources and processes Tracking and control VM lifecycle with consistent approval mechanisms Lifecycle Manager is Deployed Across the Datacenter Dev and QA Staging Production Resource Pool Resource Pool Resource Pool Resource Pool

22. Introducing Lab Manager • Provides a shared library of “transient VMs” • A solution built on VI for VMs used in dev/test, support, training, patch test, demos, evaluations, and outsourcing IT Ops Dev/Test Shared Virtual Machine Library Stores and shares “multi-machine” configurations Network Fencing to simultaneously run copies Web-Based Portal Web interface easy to use even for a non-IT professional LiveLink copies of running machines with a URL Time and Resource Savings Lightweight instantaneous VM copies using Linked Clones Can be used for end-user self-service to free IT staffSafe and Scalable Quotas and Leases to control usage of resources Scalable across pool of ESX resources Support Training/ Demos

23. VMware Lab Manager The perfect solution, with 4 key characteristics… Self-Service Provisioning Multi-Tier Complete Application Environment (multi-VM) Easy for Non-IT Users – Point-and-Click Library Entry IT in Control of Policy and Quotas

24. Lab Users and IT Bogged Down In Provisioning Requests BEFORE Lab Manager AFTER Lab Manager Dev Dev IT 3 days 1 min

25. VM VM Lab Manager 3 New • Work with VirtualCenter and take advantage of its capabilities • Make Lab Manager easily usable by organizations with distinctly different sets of users • Provide configurable security options • Expand the use cases addressable by Lab Manager configurations • Add various platform improvements

26. VC Integration Lab Manager Client or SOAP API • Lab Manager now does its actions through VC • Manages resource pools that can have DRS, HA, and VMotion enabled • Lab Manager VMs are organized appropriately in VirtualCenter • Agent is auto-installed by LM and VC • Lab Manager can import VC VMs directly HTML over HTTPS VM Consoles:TCP 902, 903 Lab Manager Server and Media Server(s) VIM API VMware Infrastructure .NET Remoting VirtualCenter Server ESX Servers FC, iSCSI, or NFS Shared Storage VMs and Media

27. LM and VC integration in action • When the user uses Lab Manager, its VMs are organized appropriately in VC and you can see Lab Manager’s actions in the task list.

28. Linked Clones or Full Clones • Lab Manager now allows creation of VMs using either linked clones or full clones allowing appropriate choice for differing use cases (time/resource savings vs. better sustained write and compatibility with things like VCB) VMDK Files Lab Manager Linked Clone Full Clone Base Disks

29. Diagrams

30. Lab Manager Features and Benefits

31. Infrastructure Admins Developers QA engineers • Long lead times • Dirty systems VMware Virtual Infrastructure Lab Manager Rapid provisioning of multi-tier transient lab environments Lifecycle Manager Tracking and control VM lifecycle with consistent approval mechanisms Lab Manager is Deployed in the Lab Dev and QA Staging Production Resource Pool Resource Pool Resource Pool Resource Pool

32. Infrastructure Management Challenges (Application Deployment) • Pre-production server sprawl • Provisioning is tedious and time consuming, done one system at a time • Shadow systems are often left on – even when they’re not being used • Underutilized resources are wasting space, power, cooling • Shadow instances “drift” from production configurations • Changes made to production aren’t synched with shadow instances • Shadow instances aren’t “true” copies of production systems (or each other); introduces risk • Ensuring the same changes are applied to each shadow instance is error prone and a primary source of production downtime No way to systematically and accurately move complex system changes through “Stages” before bringing into production

33. Introducing Stage Manager Pushbutton Movement Across the Lifecycle Service Lifecycle Stage Integration Testing Staging UAT Production Services &Applications VMware Stage Manager Service Operations archive promote clone • Effortless transition of service configurations between stages

34. VMware Stage Manager Benefits Service Availability Change Control Resource Efficiency Regulatory Compliance Visibility and Clarity Process Times Operating Expenses Risk of Failure Wasted Resources

35. Each stage associated with a resource pool VMware Stage Manager Staging Production Testing Integration VMware Infrastructure 3 VMware VirtualCenter + DRS, HA, VMotion Virtualized Staging and Production Servers Shared Storage

36. Scenario: IT Service Delivery Before Stage Manager Bringing services and business applications into production is a long and complex process Repeated installation, testing and configuration tasks lead to many opportunities for error With Stage Manager Release process is streamlined and automated Install once and promote service configurations through the stages of the release process and the associated resource pools Integration Testing Staging UAT Production create promote

37. Scenario: Patch Testing Before Stage Manager Applying patches to production is a risky, time-consuming process Requires “shadow copies” of production system which can easily drift and be out-of-synch With Stage Manager Create an exact clone of IT service in production Transition clone to earlier stage of the CCR process for testing Move patched clone into production, or apply patch directly Integration Testing Staging UAT Production promote clone

38. Supporting Technology: Linked Clones Linked Clones & Full Disks Use linked clones to save storage space in earlier stages Get better performance with full clones in later stages Consolidate a configuration to move between datastores: use less expensive storage earlier in the lifecycle Integration Testing Staging UAT Production

39. Supporting Technology: Network Fencing Deploy exact copies of service configurations without causing network interference. • Isolation between fences (allow or block traffic in/out) • Zero modification of network settings in VMs needed • Internal and External Resources remain accessible Integration Testing Staging UAT Production clone

40. Stage Manager Features and Benefits

41. Infrastructure Admins Developers QA engineers App Admins Stage Manager • Long lead times • Dirty systems • No visibility into app status • Inability to coordinate changes • Drifting systems VMware Virtual Infrastructure Transition an IT service through integration and staging into production Lab Manager Rapid provisioning of multi-tier transient lab environments Lifecycle Manager Tracking and control VM lifecycle with consistent approval mechanisms Stage Manager Deploys Across Staging and Production Dev and QA Staging Production Resource Pool Resource Pool Resource Pool Resource Pool

42. Management and Automation Pricing and Packaging + + OR OR A la Carte Offerings (per 2cpu) IT Service Delivery Pack (per 2cpu) M&A Promo Bundle (per 2cpu) Includes Lifecycle Manager plus customer’s choice of Lab Manager or Stage Manager Time limited Includes SRM + IT Service Delivery Pack Site Recovery Manager Site Recovery Manager $3500 Lifecycle Manager $1790 Lifecycle Manager Lifecycle Manager Stage Manager $2590 Stage Manager Stage Manager Lab Manager $2590 Lab Manager Lab Manager $11,517 Per 2proc $3,294 Per 2proc $4,349 Per 2proc

43. Site Recovery ManagerSRMDeep Dive

44. Disasters? • What is a disaster • Declaration of a disaster usually requires consensus from the C*O level • Complete loss of a data center for an extended period of time • What is not a disaster? • Failure of an individual host • A temporary service interruption

45. The Current State of (Physical) DR • DR services tiered according to business needs • Physical DR is challenging • Maintain identical hardware at both locations • Apply upgrades and patches in parallel • Little automation • Error-prone and difficult to test

46. Press In Case of Disaster Advantages of Virtual Disaster Recovery • VMware is a true enabler for Disaster Recovery • Virtual machines are portable • Virtual hardware can be automatically configured • Test and failover can be automated (minimizes human error) • The need for idle hardware is reduced • Costs are lowered, and the quality of service is raised

47. Introducing VMware Site Recovery Manager Site Recovery Manager leverages VMware Infrastructure to deliver advanced disaster recovery management and automation • Simplifies and automates disaster recovery workflows: • Setup, testing, failover • Turns manual recovery runbooks into automated recovery plans • Provides central management of recovery plans from VirtualCenter • Works with VMware Infrastructure to make disaster recovery rapid, reliable, manageable, affordable

48. Site Recovery Manager 1.0 Prerequisites • ESX 3.0.2 Update 1, ESX 3.5 Update 1 • VirtualCenter (VC) server version 2.5 Update 1 installed at theprotected siteand at therecovery site • SRM server installed at the protected and at the recovery site • SRM plug-in installed on the VI Clients that will access the protected and recovery site • Network configuration that allows TCP connectivity between VC servers and SRM servers • An Oracle or SQL Server database that uses ODBC for connectivity in the protected site and in the recovery site • A SRM license file installed on the VC license server at the protected site and at the recovery site Pre-configured array-based replication between the protected site and the recovery site SRM Compatibility Matrixes: http://www.vmware.com/pdf/srm_10_compat_matrix.pdf

49. SRM Server Side Components * Site 1 Site 2 VC Server 1 VC Server 2 VCMS 1 DB VCMS 2 DB SRM Server 1 SRM Server 2 SRM 2 DB SRM 1 DB Storage Replication Adapter Storage Replication Adapter Array 1 Array 2 Block Replication SW Block Replication SW * Note: Conceptual drawing only. SRM Server may run on another system other than VCMS

50. Installation Workflow • At the protected site the following activities are completed: • Installation of the SRM server • Installation of the SRM Plugin into the VI Client • Installation of the Storage Replication Adapter (SRA) • At the recovery site the following activities are completed: • Installation of the SRM server • Installation of the SRM Plugin into the VI Client * • Installation of the Storage Replication Adapter (SRA) • It is important to complete the SRM workflows in the order detailed in this presentation * Note: Optional step, only required if a different instance of the VI Client is used to access the recovery site