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Effective Strategies for Employer-Employee Relations and Conflict Resolution

This resource delves into the dynamics of employer-employee relationships, focusing on identifying sources of workplace conflict and evaluating approaches for resolution. Key elements discussed include the role of union agreements, such as single union and no-strike agreements, and methods for conflict resolution like conciliation and arbitration. By understanding these factors, both employers and employees can foster a cooperative environment, enhancing participation and promoting industrial democracy, leading to reduced workplace conflict and improved relations.

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Effective Strategies for Employer-Employee Relations and Conflict Resolution

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  1. Effective Employer / Employee Relations Human Resources HL Only

  2. Learning Objectives • Identify the sources of conflict in the workplace and evaluate alternative approaches to conflict resolution

  3. http://www.youtube.com/watch?v=5l7Igvz9Oqg

  4. Sources of conflict at work EMPLOYER EMPLOYEE Write down all the issues you think employees / employers may have within the working environment with each other

  5. Read the article and summarise the author’s 5 key factors in resolving workplace conflict

  6. Strategies to reduce conflict • Single union agreement – an employer recognises just one union for purposes of collective bargaining • No-strike agreement – unions agree to sign an agreement with employers not to strike in exchange for greater involvement in decisions that affect the workforce • Two main reasons for doing this • Improves image of union as being responsible • Often have some benefit for the union, greater involvement

  7. Resolving Conflict • Conciliation - Use of a mutual third party to listen to both sides and come to a compromise • Arbitration - Use of a mutual third party to listen to both sides and recommend an appropriate solution

  8. Employee participation and industrial democracy • Participation at work by employees can take different forms • Industrial democracy • Work councils

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