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IT Division Monthly Report

IT Division Monthly Report. 26 Aug 2011 Joseph Chi. Agenda. Internet access management. Hai Phong scanner system. New B2C website introduction. VN POST premium collection project. Premium paid over counter auto write-off. UL product. Plan for next month. Internet Access Management(1/4).

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IT Division Monthly Report

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  1. IT Division Monthly Report 26 Aug 2011 Joseph Chi

  2. Agenda • Internet access management. • HaiPhong scanner system. • New B2C website introduction. • VN POST premium collection project. • Premium paid over counter auto write-off. • UL product. • Plan for next month.

  3. Internet Access Management(1/4) • What is Internet Access Management? • To detect what, how long you browse the internet and keep the records. • To generate the report. • To filter some website or service (eg. IM, shopping site ) • WebSense solution. • We launched the system on 11 Aug 2011 already .

  4. Internet Access Management(2/4) • Statistic interval：weekly, from Thursday to Wednesday. • Report path： • B2E > 作業專區 KhuTácNghiệp > Websense report  • Authority： • Director can see the report of his own division. • BOD can see the report of every division.

  5. Internet Access Management(3/4)

  6. Internet Access Management(4/4)

  7. Hai Phong scanner system • Hai Phong scanner system is online on 2 Aug 2011. • No need to send application to Ha Noi and save time. • In order to setup the system, we replaced the ADSL line with MPLS in Hai Phong. • Get more stable quality with the same cost. • Under the control of WebSense.

  8. New B2C Website(1/2)

  9. New B2C Website(2/2) FAQ system Slide Show!

  10. http://cathaylife.com.vn/B2C_new/

  11. VN Post Premium Collection(1/3) • Business flow • System flow • What we did to fulfill the system flow

  12. VN Post Premium Collection(2/3) Business Flow

  13. VN Post Premium Collection(3/3) System Flow • Because of the latency of data feedback, we can only retrieve the policy that won’t suspend before it feedbacks. • Request for the data upload format. • Confirm the format. • Provide VNPT test data. • Request for feedback data format. • Confirm the format. • Write code to import feedback data. • Auto Write Off Project.

  14. Premium paid over counter Auto Write-off(1/3) • How it is done now? • Why auto write-off?

  15. Premium paid over counter Auto Write-off(2/3) How it is done now? Send List Customer Service Accounting Key in as customers pay by cash modification Premium department Download paid List Auto Write-off

  16. Premium paid over counter Auto Write-off(3/3) Why auto write-off • Meet Taiwan audit request. • Reduce manual operation • Scalability for other premium collection channels.

  17. UL Product(1/8) • IT division is almost ready for UL product. • 3 times rehearsal with planning division, POS and claim department.

  18. UL Product(2/8)

  19. UL Product(3/8) New Contract POS Claim Premium Accounting Agent System

  20. UL Product(4/8) New Contract POS Claim Premium Accounting Agent System

  21. UL Product(5/8) New Contract POS Claim Premium Accounting Agent System

  22. UL Product(6/8) New Contract POS Claim Premium Accounting Agent System

  23. UL Product(7/8) New Contract POS Claim Premium Accounting Agent System

  24. UL Product(8/8) New Contract POS Claim Premium Accounting Agent System

  25. Plan for next month • SOP documents. • Start CRM System. • Agent retention rate function. • Finish auto write-off function.

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