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Chapter 1 Professional Development

Chapter 1 Professional Development. 1.1 1.2 1.3. Healthy Body and Mind Effective Communication Human Relations. Establish routines to maintain a healthy body and mind Explain the elements of effective communication Develop and maintain positive human relations. 1.1.

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Chapter 1 Professional Development

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  1. Chapter 1 Professional Development 1.1 1.2 1.3 Healthy Body and Mind Effective Communication Human Relations Chapter 1 Professional Development | Advance organizer

  2. Establish routines to maintain a healthy body and mind • Explain the elements of effective communication • Develop and maintain positive human relations Chapter 1 Professional Development | Advance organizer

  3. 1.1 HEALTHY BODY AND MIND Rest and Relaxation Exercise Nutrition Hygiene Image Chapter 1 Professional Development | HEALTHY BODY AND MIND | Advance organizer

  4. Rest and relaxation • Necessary for a healthy, happy life • Sleep helps relieve frustrations and tensions resulting from everyday activities Keep fatigue away with 6-8 hoursof sleep. Chapter 1 Professional Development | HEALTHY BODY AND MIND | Rest and relaxation

  5. exercise • Helps you look, feel and work better • Stimulates blood circulation • Encourages proper functioning of organs Exercise your mind by reading. Chapter 1 Professional Development | HEALTHY BODY AND MIND | exercise

  6. nutrition • A balanced diet is essential for personal and professional well-being • Most foods contain a mixture of 3 energy nutrients • Carbohydrates, fats and proteins • Energy that food contains is measured in calories Chapter 1 Professional Development | HEALTHY BODY AND MIND | nutrition

  7. hygiene Science that deals with healthful living Personal hygiene Individual system for maintaining your cleanliness and health • Public hygienePractices that preserve the health of the community Chapter 1 Professional Development | HEALTHY BODY AND MIND | hygiene

  8. hygiene As a professional in the salon, you are expected to protect your clients against: • Impure air from poor ventilation • Improper disinfection practices • Improper storage or use of food Your job as a professional is to protect and serve the public Chapter 1 Professional Development | HEALTHY BODY AND MIND | hygiene

  9. hygiene Halitosis: bad breath • Oral hygiene refers to maintaining healthy teeth and keeping the breath fresh • Regular bathing using soap for cleanliness, followed by application of deodorant, plays a major role in preventing unpleasant body odors Chapter 1 Professional Development | HEALTHY BODY AND MIND | hygiene

  10. image HAIR CARE • Beautiful hair is clean, healthy hair • Communicate your professional expertise with your own hair design and color or perm design Chapter 1 Professional Development | HEALTHY BODY AND MIND | image

  11. Healthy, glowing skin is equally dependent on good nutrition, exercise and rest Basics of makeup application… • SKIN CARE AND MAKEUP Foundation should match skin tone Contouring with light colors broadens Contouring with darkcolors narrows Chapter 1 Professional Development | HEALTHY BODY AND MIND | image

  12. Maintain smooth, soft, immaculately clean and well-manicured hands Wear protective gloves whenever performing chemical services • HANDS Chapter 1 Professional Development | HEALTHY BODY AND MIND | image

  13. Take proper care of your feet • Practice good posture • Wear good-fitting, low, broad-heeled shoes • FEET Chapter 1 Professional Development | HEALTHY BODY AND MIND | image

  14. Ensure clothing is freshly washed, or cleaned, and pressed • Clean and polish shoes • Dress for success by incorporating current trends with your personal sense of style • CLOTHING Chapter 1 Professional Development | HEALTHY BODY AND MIND | image

  15. Maintaining good posture and moving properly will: • Enhance your physical well-being • Offer protection from muscle strain and potential injury • Reduce physical fatigue • Present an attractive image Good posture is sound advice! • POSTURE Chapter 1 Professional Development | HEALTHY BODY AND MIND | image

  16. Use height adjustments on chairs • Keep head up, chin level, shoulders relaxed • Sit well back in chair, keeping knees together and feet on floor • POSTURE Chapter 1 Professional Development | HEALTHY BODY AND MIND | image

  17. ERGONOMIC TIPS Ergonomics: the science that looks at: • How you do your work • What body movements, positions, tools and equipment you use • The effect these things have on you and your client’s health and comfort Chapter 1 Professional Development | HEALTHY BODY AND MIND | image | ERGONOMIC TIPS

  18. Working withback straight • Using a free-standing sink • Adjusting height of chair • Tilting client’s head • Working with client standing up (long hair) • Using tilted seat or wedge-shaped cushion for manicures • Using pelvic tilt • Placing one foot on a stool • Avoiding high heels • Avoiding overreaching • PREVENT NECK AND BACK PROBLEMS BY… Chapter 1 Professional Development | HEALTHY BODY AND MIND | image | ERGONOMIC TIPS

  19. Avoiding long periods of standing • Wearing comfortable, rubber-soled shoes • Avoiding shoes with high heels or pointed toes • Using a cushioned floor mat • Utilizing hydraulic chairs that can adjust • PREVENT FOOT AND LEG PROBLEMS BY… Chapter 1 Professional Development | HEALTHY BODY AND MIND | image | ERGONOMIC TIPS

  20. Adjusting height of chair • Utilizing swivel chair • Tilting client’s head • Using sharp shears that fit your hand • Using procedural techniques that help you keep your wrists straight • Using an arm rest at manicure station • PREVENT HAND AND WRIST PROBLEMS BY… Chapter 1 Professional Development | HEALTHY BODY AND MIND | image | ERGONOMIC TIPS

  21. Adjusting height of chair • Using swivel chair • Tilting client’s head • Extending client’s arms when doing nails • Using arm rest when doing a manicure • PREVENT SHOULDER PROBLEMS BY… Chapter 1 Professional Development | HEALTHY BODY AND MIND | image | ERGONOMIC TIPS

  22. Self-check On a sheet of paper numbered 1-7, answerthe following questions. • To prevent fatigue, the recommended number of hours of sleep is _____ to _____. • T or F Exercise helps you look, feel and work better. • The science that deals with healthful living is referred to as ________. Chapter 1 Professional Development | HEALTHY BODY AND MIND | Self-check

  23. Self-check • To reduce body odor, you should bathe regularly, use soap and apply ___________. • Bad breath is also known as ___________. • Contouring with dark colors narrows, while contouring with light colors ___________. • A science that looks at the effects of how you do your work and the body movements used while you perform that work is called ___________. Chapter 1 Professional Development | HEALTHY BODY AND MIND | Self-check

  24. Self-check On a sheet of paper numbered 1-7, answerthe following questions. • To prevent fatigue, the recommended number of hours of sleep is _____ to _____. • T or F Exercise helps you look, feel and work better. • The science that deals with healthful living is referred to as ________. 6 8 hygiene Chapter 1 Professional Development | HEALTHY BODY AND MIND | Self-check

  25. Self-check • To reduce body odor, you should bathe regularly, use soap and apply ___________. • Bad breath is also known as ___________. • Contouring with dark colors narrows, while contouring with light colors ___________. • A science that looks at the effects of how you do your work and the body movements used while you perform that work is called ___________. deodorant halitosis broadens ergonomics Chapter 1 Professional Development | HEALTHY BODY AND MIND | Self-check

  26. Face The Facts REST AND RELAXATION • Sleeping less than 6 to 8 hours causes your body to become fatigued and not function properly EXERCISE • Lack of exercise limits your body’s ability to look, feel and work better NUTRITION • A balanced diet is essential for your personal and professional well-being Chapter 1 Professional Development | HEALTHY BODY AND MIND | Face the facts

  27. Face The Facts HYGIENE • A personal hygiene routine is essential if you expect clients to enjoy their appointment with you • Public hygiene preserves the health of the community Chapter 1 Professional Development | HEALTHY BODY AND MIND | Face the facts

  28. Face The Facts IMAGE • Beautiful hair is clean, healthy hair • Healthy, glowing skin is equally dependent on good nutrition, exercise and rest • Hands must be smooth, soft, immaculately clean and well-manicured • Take proper care of your feet • Maintain good posture to enhance physical well-being and reduce fatigue Chapter 1 Professional Development | HEALTHY BODY AND MIND | Face the facts

  29. Face The Facts ERGONOMICS • Work with your back straight • Avoid overreaching • Adjust chair height • Elevate foot on stool or change positions frequently when standing for long periods of time • Use a cushioned floor mat Chapter 1 Professional Development | HEALTHY BODY AND MIND | Face the facts

  30. Face The Facts ERGONOMICS • Wear support hose and comfortable shoes with shock- absorbing inserts; avoid high heels and pointed toes • Use sharp shears that fit your hand • Use procedural techniques that help you keep your wrists straight • Manicure stations should have arm rests for the client and salon professional Chapter 1 Professional Development | HEALTHY BODY AND MIND | Face the facts

  31. 1.2 EFFECTIVE COMMUNICATION Nonverbal Communication Verbal Communication Chapter 1 Professional Development | effective communication | Advance Organizer

  32. NONVERBAL COMMUNICATION Exchanging messages without speaking is called “body language” • Smiling communicates approval • Eye contact shows acknowledgement • Nodding communicates agreement • Shaking hands is a sign of trust • Leaning forward indicates interest • Leaning backward shows doubt or lack of interest Chapter 1 Professional Development | effective communication | Nonverbal communication

  33. VERBAL COMMUNICATION GRAMMAR Practice appropriate grammar by avoiding the use of: • Double negatives • Slang words • Words whose true meanings aren’t appropriate Chapter 1 Professional Development | effective communication | verbal communication

  34. Present a pleasant greeting • Express your ideas clearly • Define purpose of your communication • Be aware of your environment • Watch your overtones • Consult with others when necessary • Be a good listener • TWO-WAY COMMUNICATION Chapter 1 Professional Development | effective communication | verbal communication

  35. AVOID DISCUSSING THE FOLLOWING TOPICS WITH CLIENTS: • Religion • Politics • Personal problems • Other clients’ behavior • Information given to you in confidence • TWO-WAY COMMUNICATION Chapter 1 Professional Development | effective communication | verbal communication

  36. Self-check Number a separate sheet of paper 1-6. Indicate whether the action is nonverbal or verbal. • Talking on the phone • Nodding head • Smiling • Yelling • Shaking hands • Saying “Hi” Chapter 1 Professional Development | effective communication | Self-check

  37. self-check Now identify if statements 7-10 are True or False. • T or F Politics is something you should talk to every client about. • T or F Tact is not necessary when dealing with clients. • T or F If a client talks negatively about a co-worker you should agree and offer more details. • T or F Avoid talking with clients about your personal problems. Chapter 1 Professional Development | effective communication | Self-check

  38. Self-check Number a separate sheet of paper 1-6. Indicate whether the action is nonverbal or verbal. • Talking on the phone • Nodding head • Smiling • Yelling • Shaking hands • Saying “Hi” Verbal Nonverbal Nonverbal Verbal Nonverbal Verbal Chapter 1 Professional Development | effective communication | Self-check

  39. self-check Now identify if statements 7-10 are True or False. • T or F Politics is something you should talk to every client about. • T or F Tact is not necessary when dealing with clients. • T or F If a client talks negatively about a co-worker you should agree and offer more details. • T or F Avoid talking with clients about your personal problems. Chapter 1 Professional Development | effective communication | Self-check

  40. Face The Facts NONVERBAL COMMUNICATION • Important messages are exchanged without speaking; this nonverbal communication is called “body language” VERBAL COMMUNICATION • Tone or inflection of your voice, level and rate of speech are key components of verbal communication • Practice appropriate grammar Chapter 1 Professional Development | effective communication | Face the facts

  41. Face The Facts TWO-WAY EFFECTIVE COMMUNICATION • Present a pleasant greeting • Express ideas clearly • Be aware of your environment • Watch your overtones • Consult with others when necessary • Be a good listener Chapter 1 Professional Development | effective communication | Face the facts

  42. 1.3 Human relations Personality Teamwork ethics Chapter 1 Professional Development | human relations | Advance organizer

  43. HUMAN RELATIONS The psychology of getting along with others • Factors influencing human relations in the workplace include: PERSONALITY TEAMWORK ETHICS Chapter 1 Professional Development | human relations | HUMAN RELATIONS

  44. PERSONALITY Outward reflection of your inner feelings, thoughts, attitudes and values • Is the sum total of the emotional and behavioral characteristics that make you unique Chapter 1 Professional Development | Human relations | Personality

  45. The specific and identifiable emotion and/or reaction one experiences and projects in dealing with the demands of life • Can have a negative impact on others when negative • Can be changed and modified ATTITUDE, NOT APTITUDE, CHANGES YOUR ALTITUDE • ATTITUDE Chapter 1 Professional Development | Human relations | Personality

  46. Are “learned” and reinforced through events in your environment • Limit your potential for success when they are unattractive • HABITS “We are what we repeatedly do.” - Aristotle Chapter 1 Professional Development | Human relations | Personality

  47. HABITS of success Chapter 1 Professional Development | Human relations | Personality

  48. TEAMWORK • A harmonious salon environment depends heavily on teamwork • An individual member of a team can bring certain characteristics that have a positive influence on the group Chapter 1 Professional Development | Human relations | teamwork

  49. CONSIDERATION & COOPERATION • Key words for teamwork are… Chapter 1 Professional Development | Human relations | teamwork

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