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Second career customer service charter

How long you have been unemployed, or working your temporary job, and looking for work. Places you have applied and positions you have applied for (e.g. cover letters, CV and responses from potential employers). What level of education you reached. Where you worked before, for how long and what skills you needed for that work. What skills you want to get and where you can get trained in them. Information showing the skills and job you want to train for are in demand. http://secondcareerfunding.ca

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Second career customer service charter

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  1. Second Career Customer Service Charter By secondcareerfunding.ca

  2. Customer Service Promise Our customers are our clients, employers, funders and the communities that we serve. At The Career Foundation we strive for unparalleled customer service and 100% client satisfaction.

  3. Client Confidentiality We do everything possible to ensure complete confidentiality for every customer we meet with. All steps are taken to protect confidential information. Regardless of the program taken, all customers will be given a ‘Consent to Release Information’ form outlining steps taken to protect privacy.

  4. Hours of Operation & Speed of Service The Career Foundation delivers service at multiple locations. Generally, our offices are open from 8:30 a.m. to 4:30 p.m. Monday through Friday; however, extended hours are in effect at some sites. Specific program hours are posted at each location and on our website.

  5. Agency Response Time Effective communication strategies are paramount due to the volume of calls and e-mails we receive while collaborating with many community partners and funder representatives to coordinate services for numerous individuals, groups and employers. All of our customers are assured quick response times.

  6. Office Environments & Resources It is The Career Foundation’s policy to ensure that services are delivered to customers in office spaces that are safe, accessible, clean, welcoming, comfortable, professional and conducive to having private, uninterrupted sessions with customers.

  7. To Know More About Second Career Customer Service Charter visits us at http://secondcareerfunding.ca

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