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This text explores the significance of mental models in shaping our perceptions and actions. It highlights how our habitual ways of thinking can limit our openness to learning and collaboration. By recognizing the implications of these mental frameworks, we can shift from a WIN-LOSE mindset, as seen in competitive scenarios like thumb wrestling, to a cooperative WIN-WIN approach. The text emphasizes the importance of perspective change and the need to address various barriers to effective communication and understanding.
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Arms Crossed • It’s similar to our thinking • We are comfortable with habitual ways of thinking • We prefer to behave in a similar way • Admitting this attitude is an openness to learning
Circle in the Air • Where are you standing will affect your perception • Try to change your perspective
Thumb Wrestling • Basic Assumption: WIN-LOSE • Best Assumption: cooperative WIN-WIN • Why? • Small Expectation • Time Pressure • Untrusting Partners • Poor Vocabulary • Inadequate Example • Dysfunctional Norms
Toothpick Teaser • Way of describing the problem • Focus on a certain way
Mental Model • Tacit maps of the world which people hold in long time memory • They affect what we see and what we do • Different mental model, same event, different description