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Comparative Analysis of Products and Services Offered by Commercial Passenger Airlines

This document provides an in-depth comparison of the products and services offered by three types of commercial passenger airlines: British Airways, Ryanair, and Thomson Airways. It covers how to book flights, the types of tickets available, additional charges (e.g., for baggage), and the levels of service provided. Furthermore, it examines the range of destinations serviced by each airline, alongside the advantages and disadvantages of traveling on selected routes with these airlines, helping travelers make informed choices.

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Comparative Analysis of Products and Services Offered by Commercial Passenger Airlines

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Presentation Transcript

  1. P3: Describe the products and services provided by three different types of commercial passenger airlines • Your manager is pleased with your work so far, but would like you to compare the products and services offered in more depth. • What are the products an airline offers? • What service do airlines provide?

  2. British Airways • How can you book a flight? • What types of ticket are there? • What additional charges (E.G. For baggage) are there? • What are the levels of service like for the different airlines? • What is the range of destinations does BA fly to?

  3. Ryanair • How can you book a flight? • What types of ticket are there? • What additional charges (E.G. For baggage) are there? • What are the levels of service like for the different airlines? • What is the range of destinations does the airlinefly to?

  4. Charter Airline – Thomson • How can you book a flight? • What types of ticket are there? • What additional charges (E.G. For baggage) are there? • What are the levels of service like for the different airlines? • What is the range of destinations does the airline fly to?

  5. M2: Compare products and services provided by three different types of commercial passenger airlines

  6. Similarities

  7. D2: Analyse the advantages and disadvantages of travelling on a selected route with two different types of commercial passenger airlines.

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