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Understanding Organizational Behavior: Key Concepts and Skills for Effective Management

This course, led by Dr. Corrine Gobeli at Oregon State University, delves into the interdisciplinary field of Organizational Behavior (OB). Students will learn to assess personal KSAOs (Knowledge, Skills, Abilities, and Other characteristics), develop essential interpersonal skills, and work effectively in team settings. The curriculum emphasizes practical applications of OB theories, management processes, and the significance of ethical leadership. Participants will engage in team projects, produce formal reports, and enhance their communication and decision-making skills, preparing them for dynamic business environments.

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Understanding Organizational Behavior: Key Concepts and Skills for Effective Management

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  1. BA 352 Organizational Behavior Dr. Corrine Gobeli Bexell 314 gobelic@bus.oregonstate.edu 541-737-3355 T 12-1 -- W 9-10 –R 1-2 TA: Charles Thomas -- thoca146@bus.oregonstate.edu

  2. Work • “ In a lifetime, the average person spends more time at work than at any other single human activity, except sleep.” • Yost, E.B. & Corbishley, M.A. (1987). Career counseling: A psychological approach. San Francisco: Jossey-Bass. pp2-3.

  3. Management • “Process of working with and through others to achieve organizational objectives efficiently, effectively and ethically.” Kinicki, A. & Kreitner, R (2003).Organizational Behavior: Key concepts, skills & best practices. Boston: McGraw Hill. 7.

  4. What managers do - • Plan • Determine what to do, how to do it • Organize • Determine roles, relationships and resources • Influence (direct, lead) • Motivate others to work toward the goals • Control • Compare performance to plans and take corrective action

  5. What is organizational Behavior? (OB) • Interdisciplinary field dedicated to better understanding and managing people at work. (Kinicki & Kreitner, 2003, p. 9)

  6. Building Blocks of OB • Draws from many fields • Focuses on application and relevance • Develops and tests theories and concepts • Uses contingency thinking • Views organizations as open systems

  7. Theory • “a systematic explanation for the observed facts and laws that relate to a particular aspect of life.” (Babbie, E. (1992). The practice of social research. (6th ed.). Belmont, CA: Wadsworth. P. 55.) • “There is nothing as useful as a good theory.” Kurt Lewin

  8. Course Objectives • Assess personal KSAO’s • Develop interpersonal skills • Work as an effective team member • Understand and apply OB concepts • Use OB models, theories to diagnose and manage problematic situations

  9. KSAO’s • Knowledge • Know what - concepts, principles, theories, facts • Skills • Know how - competencies, actions • Aptitudes and abilities • Potential for learning; existing capacity to perform • Attitudes • Feelings for or against • Other • Values, beliefs, mindsets, personality, biography…

  10. Skills for business school grads (AACSB) • Leadership • Oral communication & presentation • Written communication • Planning & organizing • Information gathering & problem solving • Decision-making • Self-objectivity • Willingness & desire to lead others in new directions

  11. Project teams

  12. A Team: one definition • “a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” • Katzenbach, J.R. & Smith, D.K. (1999). The wisdom of teams: Creating the high-performance organization. NY: Harper. P. 45.

  13. PT deliverables and activities • international resource guide: a formal business report • Detailed work plan • Resource guide • Professional business presentation • In-class activities

  14. Requires the ability to: • Research relevant, credible, current information about a country • Interview people to get first-hand personal insight into a country’s business culture • Write clear, compelling, grammatically correct business prose; edit others’ written work. • Create clear and attractive document layouts and visuals to enhance information and engage reader • Organize and coordinate work of team members • Provide first-hand experience of living and working internationally.

  15. PT Goals and Expectations • Course goals; personal goals • Grade desired? Amount of effort? • Logistics: time, schedule, place • Skills: complementary • Interpersonal characteristics • Other???

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