Document Automation and Production Service ---------------------- Organization, Services, Initiatives

1. Document Automation and Production Service ---------------------- Organization, Services, Initiatives

2. The Basics Business Requirements Deliver Best Value to Customers Right Item, Right Time, Right Place, Right Price Every Time Act as Responsible Stewards of Resources Resources = Workload Agility and Responsiveness Move the DoD Toward Automation Bulk Printing & Warehousing On-Demand Output On-Line Access

3. Who is DAPS? Business Profile Average 90%+ Customer Satisfaction for past 5 years 82% of Jobs Required In 24 Hours • Worldwide Enterprise • Government Organization – Department of Defense • 181 Facilities (33 Overseas) / 14 Countries • 1K Civilian/Contractor Employees • - 2.5M - 3M Orders Annually - 65% Outsourced • - $393M FY03 Annual Sales - 57% Classified or Sensitive • Services • Traditional Offset Printing • On Demand Output • On Line Services – Doc Mgt and MFDs

4. 1-877-DAPS-CAN Customer Info Center Self-Service Customer Desktop Staffed Facilities We Exist for the Convenience of Our Customers

5. Customer Interface DAPS On Line • Web-Based “Document Automation Center” • Primary Customer Tool to Access DAPS Services Electronically • On-Line Ordering Worldwide • Simplified Icon Driven Process • Auto-Estimating for 80% of Workload • Production Capacity Management Function • Customer Order E-Mail Confirmation • On-Line Job Status • Product Templates Planned • Financial Interface • On-Line Fund Balances

6. Profile of Initiatives Customer Business Transformation

7. Portfolio of Conversion Services • Hardcopy Imaging • Index to usage + RM Fields • Microfiche & aperture card • Optical Character Recognition (OCR) • Markup Language Tags • Raster – Vector • Digital to Digital • Data entry/rekeying Cleared for Classified Acquisition Program With Industry Leaders Docucon Input Solutions San Antonio TX Gaithersburg, MD

8. DAPS EDM/KM Offering Public/Private Teaming Arrangement DISA/DECC Mechanicsburg provides Computing Services IBM Solution Suite with 3rd Party Services Alternative Core Service Subscription Plus Options Content Manager, Enterprise Information Portal and Records Management Options: CommonStore, On Demand and QuickPlace Price Decreases with Increased User Base and Longer Service Agreement Fills DAPS customer services gap between Imaging/Conversion and Output Management

9. Profile of Initiatives Customer Business Transformation Customer Initiatives DFAS DISA DAPS Robins AFB CENTRA TO Repository Common Access Card Navy Training Manuals Technical Manual Publish-On-Demand System Navy Electronic Directives System Air Force Institute for Advanced Distance Learning Electronic Document Access

10. 20M+ Hits Per Month $3M Annual Savings INTERNET / WEB VENDORS Awards (Push) RFQ E-mails (Push) VENDORS IQS DFAS 810 INVOICE ABI EDA Awards JEDMICS DCMC User Profile DODSSP Specs/Stds Drawings Collection Download RFQs / AWARDS VENDORS END USERS BUYERS BUYERS http://progate.daps.dla.mil

11. Workflow Process Automation Daily Update DDC Electronic Document Management System (EDMS) Supply Data/ Form Source Print hard copy GBL/CBL (signature required) 22 Depots Digital (DSS) Scanned images & index information DAPS/DDC EDMS Receipt “Due in” Info Central Hub Repository Hard copy from incoming shipments, vendors and inventory docs Standard Imaging & Indexing Hard Copy Enterprise Web Access Records Management Mechanicsburg, PA Onsite image availability Auto-start Backup Images automatically sent to Hub

12. Electronic Document Access DFAS Bill Payers DISA DAPS Internet EDA Web Server EDA File Server Business Requirements Business Requirements Business Requirements Contracts Managers $5.5M Annual Savings A Collaboration Among JECPO, DFAS, DISA and DAPS Contracts & Mods Vouchers • Supports ALL Major DoD Procurement Systems • 22 Procurement / GBL / Voucher Systems • 485 Procurement and DFAS Offices • 2M Documents Processed Monthly GBLs

13. $2.3M Annual Savings 7,800 Requisitions Per Month • Digital Warehouse For Navy Technical Manuals • 70K+ Active TM Line Items • Eliminates Shelf Stock • Just-in-Time Book Production • Reduced Distribution Cost • Reduced Manpower • On-line Management Info • Distributed Print Capability https://tmpods-b.daps.dla.mil/

14. Navy Electronic Directive System (NEDS) Collection of Over 1,700 OPNAV and SECNAV Instructions & Notices Portable Document Format (PDF) Web-Based - Documents Can Be Viewed, Downloaded and Printed Locally As Needed Quarterly CD-ROM Set (5-disks), Issued to All Addressees on the Standard Navy Distribution List (SNDL)  $1M Annual Savings 800 Hits a Day http://neds.daps.dla.mil/

15. Collection of Over 1,200 Navy Forms Official Source of COG 1l Navy Forms Web-based Digital Forms Quarterly CD-ROM Produced Credit Card Ordering Support Agreement with US Army Publishing 1,000 Hits Per Day $3.4M Annual Savings http://forms.daps.mil/

16. Navy Enlisted Training Materials Navy Supply System DAPS CHIEF OF NAVAL EDUCATION AND TRAINING $5.3M Annual Savings ORDER PROCESSING/STATUS FROM FLEET/FIELD ASHORE DELIVERY OF PAPER AND CD-ROM COPIES AFLOAT ORDERS FORWARDED FOR SHIPBOARD PRODUCTION 6,300 orders per month 1000 Training Manuals and Correspondence Courses 335 PQS Books 90 PQS Answer Books

17. Air Force Institute for Advanced Distance Learning DAPS ORDER PROCESSING/STATUS FROM FIELD 1400 Course Exams 900+ Orders per night – out by 9:00AM DELIVERY OF SEALED COPIES

18. Robins AFB Tech Pub POD Product Directorate CENTRA TO Repository DAPS Online Server TO User JCALS/PTOWS Mailing Label System Fully automated system pulls required files from AF databases on order from customers, does all necessary file manipulations to prepare files for printing, and sends file portions into work folders for proper output devices.

19. Army Reserve/Guard Pay Reports Army Commander Payroll Reports converted on-the-fly from legacy computer format to PDF Reports sent via FTP to 10,000 units worldwide 53 National Guard Commands 47 Reserve Commands Benefits Tangible savings from elimination of physical packaging, addressing and mailing Intangible savings from field units being able to electronically search for pertinent information $2.1M Annual Savings 2M Pages Per Month

20. Common Access Card Program Inquiry Demographic / Personnel Info ID Card, Picture, Fingerprints DAPS Site DEERS Database Person Authentication & Data Update • Establish User • Generate Keys • Obtain Certificates • Load Keys Identification and Demographic Info Directory Services DoD PKI Certificate Authority

21. Center of Excellence for Mail & Distribution • Produce mail pieces directly from customer datafiles • Print addresses return address directly on the mail pieces • Print bulk rate imprint stamp address with destination point Postnet barcodes • Mail pieces sent to folder, inserter or tabbing machine, as needed • Parcel mailing for UPS or Federal Express • CASS – Coding Accuracy Support System • The address database is processed through the CASS Certification software • NCOA – National Change of Address • Addresses are processed through a USPS approved NCOA system • Checks addresses against recently submitted change of address requests and updates accordingly

22. Future Plans • Continue to Move DOD toward On-Line • Continue to be Embedded with Customers • - React to Needs • - Push to On-Line • Continue Optimizing Operations • - Continue migration to commercial solutions • - Worldwide workflow & workload management • - Preflight software / standard format • - On the fly maintenance plan adjustments

23. THANK YOU ! DAPS Help Line: 1-877-DAPS-CAN (1-877-327-7226) DAPS Homepage: www.daps.dla.mil Finding New Ways to Achieve Goals