Session: 1024 Flexible Learning: End User Training for HRMS

1. Session: 1024Flexible Learning:End User Training for HRMS Alma Deutsch HRMS Training Administrator Division of Human Resources Kansas State University

2. Session Outline • Overview of HRMS at Kansas State University • Training Strategies • Approaches to End User Training • Challenges \ Lessons Learned • Questions ?

3. Kansas State University Overview • Fall 2000 Enrollment =21,929 • Over 10,000 Active Employees • Land Grant Institution with Employees in 105 Kansas Counties Plus Other States • Process Payroll for K-State plus four (4) affiliated corporations

4. PeopleSoft Implementation/Upgrades Dec 95 … Implemented PS 4.0 HRMS with Base Benefits and Payroll Jun 98 ... Upgraded to PS 6.01 Public Sector Oct 99 … Upgraded to PS 7.5 HRMS Educ & Govt Oct 01 … Upgrade to PS 8 HRMS

5. PeopleSoft Users at 400 PeopleSoft Users Addresses -- Budget Data Education Data -- Payroll Funding PS Query -- Student Pay -- Time & Leave Training Administration -- Unclassified Data Budget Office & HR Benefits -- Deductions -- Job Data Payroll Data -- Position Data

6. End User Training for HRMS • Training Administrator • HR Background • PeopleSoft Training and Support • Project Team Member • Fit Analysis • Process Reengineering • Test Data for System Requirements • Recommend System Modifications • Key Liaison

7. In times of change, training is in higher demand. .

8. Designing Training for HRMS • Multiple Delivery Methods • Timely • Interesting \ Unique • Job Related • Technology

9. End User Training for HRMS • Web-Based Training Module • Hands-On Training • Information Sessions • 1/1 Training

10. Web-BasedTraining Module Introduction to PeopleSoft • Macromedia FLASH 4 Software • Timely Training • Real-World Scenarios • Self-Paced Learning • Interactive • User Convenience

11. Web-Based Training Module Developing On-Line Skills(Prerequisite) • Sign-In \ Sign-Out \ Change Password • Accessing Functional Areas, Window Applications, Panel Groups & Panels • Adding\Deleting Effective-Dated Rows • Printing HRMS Reports • HRMS Support • Other HRMS Training Opportunities

12. New HRMS User Access Before Access to HRMS is granted: • User Completes Web-Based Tutorial • User Completes Quiz • User Completes and Submits HRMS Access Form and Quiz to HR

13. Hands-On Training • Classroom Setting Tell - Demo - Practice - Perfect • 8-10 Workstations - Training Database • 1 Instructor Station with Projector • Participant Guides • Activities

14. Hands-On Training • Activities: Developing On-Line Skills • ?’s Frequently Asked • Designed for New Users • Locate\View Data On-Line • Builds Navigation Skills • Future Reference Guide

15. ?’s Frequently Asked

16. Hands-On Training • HRMS Tips and Techniques • View Multiple PS Panels • Set-Up Default Window Application • Set-Up Default Operator ID • Import PS Report to Excel Spreadsheet • Establish “Favorites” • “New Window” Option • Process Monitor

17. Hands-On Training • HRMS Process Courses • Establishing & Maintaining Position Data • Maintaining Employee Data • Maintaining Department\Budget Funding • Processing Additional Pay • Query Basics • Query Advanced

18. Hands-On Training • HRMS Process Courses continued -- • Processing Student Pay Rate Changes • Processing Unclassified Pay Rate Changes • Processing Budget Data • Recording Time and Leave • Maintaining Training Administration

19. Information Sessions • Introduce New Processes • Demonstrate New Process • Option to Attend Hands-On Session

20. One-on-One Training • User’s Workstation \ Office • Provide Individual Training Session • Review Training Process • Set-Up Position Pools for Funding • Set-Up Unique Processes

21. User Support • Computer Labs • Help Desk • Technical Assistance • HR Staff • On-Line Procedures • Functional Assistance • Polices & Procedures

22. User Support • HR Newsletter (Electronic Mail) • Monthly Schedule • HR Web Pages http://www.ksu.edu/hr • Electronic Mail • Course Session Handouts • Memos

23. Monthly Schedule in Calendar Form

24. Challenges \ Lessons Learned • Be Prepared • User Levels • Facing Change • Be Flexible -Training Needs Change • Take Advantage of Technology • Humor\Patience

25. HRBackground PeopleSoft Training Project Team Member Training Success Functional Support User’s Key Liaison

26. Flexible Learning: End User Training for HRMS

27. QUESTIONS?

28. Thank You - Thank You - Thank You - Thank You Thank You

29. Need more information? • Alma Deutsch • almamd@ksu.edu