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Management of Community Nutrition Services

Management of Community Nutrition Services. Chapter 19. Management. Process of achieving organizational goals Four main functions (p. 576) Planning Organizing Leading Controlling. Function 1 - Planning. Planning process that helps find solutions key to management success

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Management of Community Nutrition Services

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  1. Management of Community Nutrition Services Chapter 19

  2. Management • Process of achieving organizational goals • Four main functions (p. 576) • Planning • Organizing • Leading • Controlling

  3. Function 1 - Planning • Planning • process that helps find solutions • key to management success • Strategic Planning • long-term planning • addresses organization’s overall goals

  4. Strategic Planning • Process focuses on: • formulating objectives • assessing past, current & future conditions/events • evaluating org’s strengths & weaknesses • making decisions about the appropriate course of action

  5. Strategic Planning - DCNFSN • Purpose: Enhance the capacity of DC and its members in the area of food security. • Goals: • Advocate for issues related to food security internally & externally to DC • Share information relating to food security • Provide a forum for networking for individuals interested in nutrition & food security • Enhance dietitians’ awareness regarding the roles of dietitians in food security efforts.

  6. Strategic Planning - DCNFSN

  7. Strategic Planning - DCNFSN

  8. Strategic Planning - DCNFSN

  9. Strategic Planning - DCNFSN

  10. Operational Planning • Short-term • Focuses on activities/actions needed to meet org goals • Development guided by strategic plan • Deals with specific actions, expenditures, controls & timing of events

  11. Project Management • Short-term • Focuses on activities/actions needed to meet project goals • Coordinate set of activities typically limited to one program or intervention • Identifying critical path

  12. Time Line for Critical PathFigure 19-6, p. 589

  13. Function 2 - Organizing • Organizational structure • formal pattern of interactions • designed by management • links tasks of individuals & groups to meet goals • How to: • assign tasks & responsibilities • define jobs • group employees for certain tasks • design reporting mechanisms

  14. Organization Chart • Line diagram • depicts outline of org structure • Provides info on: • major functions of depts • relationships amongst depts • lines of authority • channels of supervision • position titles within work units

  15. Organizational Chart

  16. Organizational Structure • Line position • has authority & responsibility for achieving major goals & objectives • Staff position • main purpose to assist line positions

  17. Human Resources • Staffing -- set of HR activities • to help recruit people • Also responsible for: • orientation • retention • staff training & development • performance appraisals

  18. Recruitment Process • Develop job advertisement • Develop interview guide • Screen applications • Short-list candidates for interviews • Rank candidates • Check references • Send letter of offer • Send rejection letters

  19. Job Description • Developed based job analysis • Systematic collection & recording of information about a job’s purpose, major duiteis, conditions under which it is performed, & knowledge, skills & abilities (KSAs) needed to perform job effectively • Job Description consists of: • Job title • Immediate supervisor • Job summary • Job duties • Job specifications

  20. Nutritionist,Community Health Services Dept • Plan, develop, evaluate, & research nt pgms & services • Establish & maintain liaison w/ hlth prof’ls, community gps & agencies • Which address food & nt programs • Conduct community assessments • of need for food & nt programs • Coordinate nt activities • Within larger dept programs

  21. Performance Appraisal • Manager’s formal review of employee job performance • Tips for providing constructive criticism in Table 19-3, p. 584

  22. Function 3 - Leadership • Process of influencing others toward achievement of org goals & objectives • Leading vs. managing • both roles critical but profoundly different

  23. Motivating Employees • Set high standards and stick to them • Put the right person in the right job • Keep employees informed about performance • Allow employees to be a part of process • Effective communication important

  24. Seven Habits and Effective Leadership • Stephen J. Covey • Be proactive • Begin with the end in mind • Put first things first • Think win-win • Seek first to understand, then to be understood • Synergize • Sharpen the saw

  25. Function 4 - Controlling • Concerned with regulating org activities • Assists performance to meet accepted org standards & goals

  26. Financial/Budgetary Control • Accounting is financial control activity • Budgeting is financial planning • part of program planning process

  27. Information Control • Data management system • Information systems management

  28. Community Nutrition as Business • Need management & leadership skills • gives competitive edge in current work environment • Continually assess competitive environment • Continually assess your strengths • Build organizational skills • Build managerial skills

  29. MGT Job Satisfaction & Retention • Survey of nutrition program staff in EFNEP in New York state • Overall job satisfaction high • Related to • perception of program value • Work relationships • Having a voice in relevant decisions •  greater job retention & improved job performance • Dickin, Dollahite, & Habicht (2010).

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