IBM and SAP Jointly Delivering Mobile Solutions for IBM Maximo & IBM TRIRIGA

1. IBM and SAP Jointly Delivering Mobile Solutions for IBM Maximo & IBM TRIRIGA January 10, 2013 Joe Granda, Syclo/SAP

2. Agenda SAP #1 in Mobile Rich History Together with Big Future Product Plans Question & Answers

3. SAP is #1 in Mobile Market Analysts are Validating SAP is #1 in Mobile #1 Gartner ranks SAP as the industry leader in Mobile App Platforms. Completeness of Vision Ability to Execute Mobility Report “Mobile Device Management is Dead. Long Live Enterprise Mobile Management!” Winners SAP Antenna Boxtone Losers IBM Oracle RIM Mobile Management Market-Shares (MDM) SAP 16.4% Microsoft 6.7% MobileIron 6.6% Good 6.4% Airwatch 4.5% Symantec 4.1% HP 4.0% SOTI 3.2% Boxtone 3.0% IBM 2.7% Source: IDC Report, September 2012.

4. SAP is End-to-End Mobile We are End-To-End Mobile… SAP Store LoB/Industry Apps Consumer Apps Analytic Apps SAP App Dev Tools Third Party App Dev Tools SAP Mobile Platform SAP Afaria Presentation Frameworks App Catalog Device Management Application Services Foundation Services Apps Management Sybase 365 Messaging Services SAP Business Suite SAP HANA & Other Databases 3rd Party Applications

5. SAP and IBM have a Strategic Partnership • Relationship continues strong without disruption • Team aligned both globally and on a regional level • Maximo product line is strategic for both IBM and SAP • SAP is system agnostic in Mobility. Focus is on selling and growing Mobile • SAP working with IBM and supporting IBM sales to IBM backend customers 6

6. SAP Delivers More For You • Dedicated and growing development team, leveraging SAP development and resources • Focus on expanding overall support leveraging both ecosystems • Additional Resources: • UX team • Industry Solutions • Developers and QA • SAP Support • You get: • More features, products and devices • Faster releases with better quality • More support resources 7

7. Mobile Solutions – Business Value beyond Efficiency • Reduce data entry errors • Work smarter and safer with • data in-hand • Capture more data • Provide immediate updates • Receive immediate feedbacks • Access to additional supporting • data • Quality Data for Decisions • Better work management • Improve service levels • Better inventory tracking • Lower operating costs • Compliance and best practice Process Improvements Business Impact

8. IBM & Syclo Relationship…now with SAPMRO Software, IBM, TRIRIGA History with Syclo • Partnership • 2002: Syclo Mobile for TRIRIGA • 2004: Software Alliance Partner • 2006: New Partnership – Mobile TRIRIGA Partnership • Pre-2000: SMART • 2003: MAXIMO Mobile • 2007: IBM Maximo Mobile SE • 2008: SMART For Maximo CORE PRODUCT SMART Work Manager – A powerful app for your mobile

9. SMART Mobile Suite for Maximo & TRIRIGA SMART Work Manager for Maximo SMART Inventory Manager for Maximo SMART Auditor for Maximo SMART Work Manager for IBM TRIRIGA • Asset Management • Work orders • Time & attendance • Measurement rounds • Calibrations • Create work orders on the spot • Material Management • Cycle counts • Parts issues, transfers, returns • Parts receipt • Barcode & RFID enabled • Audit Management • Asset collection & verification • Condition assessment • Asset catalog • Build PM schedule • Outline condition monitoring • Asset Management • Work orders • Time & attendance • Create work orders on the spot • Access IBM TRIRIGA data • Instantly capture data

10. SMART Work Manager 7.5 11

11. Empowering managers and executivesSAP BusinessObjects Explorer / Mobile BI Transform the way we make decisions Business Value • Utilize trend and threshold analyses to reduce outages, failures and incidents • View revenue trends to target customers with improved offerings • Track and manage to outages SAP’s industry leading mobile analytics platform for executives, field workers and customers alike Uses Cases • Predictive analyses versus outdate reactive reports • Generate and view intelligent analytics on the go • Access and view “big” data in real time • View partner, supplier and customer analyses • View plant, network and workforce performance analyses Generate real-time data-intensive mobile analytics powered by SAP HANA and SAP enterprise mobility SAP insights and references Boston Scientific uses mobility to provide information to their leaders Companies with High Mobility Maturity Have on an Average21.5% Lower Customer Churn

12. Empowering the field workforceSAP Visual Enterprise Viewer Keeps the lights on, the water running and the furnaces burning Business Value • Eliminate inaccuracies and lost time associated with language differences, paper based transactions, and undocumented part histories • Increase plant, network and fleet performance • Improve workforce productivity and safety • Reduce overtime and cost of maintenance • Reduce unplanned downtime SAP’s industry leading mobile app for viewing and interacting with 3D part and asset schematics Uses Cases • Deploy with Syclo workforce products to maintain, inspect, repair, install, remove, select and order parts • View, zoom, pan and rotate interactive 3D part and asset CAD assemblies • Play step-by-step component animations and work instructions SAP insights and references Companies visualizing their enterprisereduce complexity and improve productivity 25% Reduction in Time to Develop Content

13. Overall Product Focus All Devices for All Products User Experience Improvements Industry Solutions using Components 14

14. Apps for Windows Available In-Development >> in development 15

15. Apps for iOS Available In-Development 16

16. Apps for Android Available In-Development

17. Overall Product Focus All Devices for All Products User Experience Improvements Industry Solutions using Components 18

18. New Native Screens for Work Manager 19

19. Overall Product Focus All Devices for All Products User Experience Improvements Industry Solutions using Components 20

20. Flexible Component Architecture Core SMART Mobile App • Pre-integrated to your system • Preconfigured and ready to deploy • Includes common workflows and functionality Service Request GIS Integration Calibrations Inventory Mgmt Rounds Add-on Components Time Reporting Crew Mgmt • Expand the scope of your project • Address industry-specific needs • Incorporate new technology 21

21. How can IBM and SAP work with you? Like to learn more about a specific solution? • . . . we can schedule a focused joint deep dive. • . . . continue to buy directly thru IBM In the process of formulating your mobility strategy? • . . . we can assist you in the creation of a prioritized mobility roadmap and strategy Need a robust business impact analysis for your mobility investments? • . . . we can work with you to leverage our benchmarking and value engineering capabilities Have an idea for a potential mobility solution? • . . . we can help refine the use cases and potentially explore creation of a prototype

22. Thank You! • Contact information: • Joe Granda • SAP Mobile Product Marketing (Maximo Lead and former EVP Syclo Marketing) • joe.granda@sap.com 23