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Public Outreach & Engagement at SFMTA

Learn about the POETS program, its requirements, resources, and relationships for effective public outreach and engagement. Plan and implement projects impacting the public, document feedback, and report on implementation. Get insights on best practices, peer group, notification standards, and communication guide.

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Public Outreach & Engagement at SFMTA

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  1. Public Outreach & Engagement at SFMTA Deanna Desedas July 29, 2019

  2. Why POETS?

  3. What is POETS? REQUIREMENTS RESOURCES RELATIONSHIPS

  4. REQUIREMENTS PLAN IMPLEMENT Every Project that Impacts the Public DOCUMENT REPORT

  5. RESOURCES

  6. RELATIONSHIPS *Public Outreach & Engagement Requirements

  7. A BRIEF HISTORY OF POETS • Requirements, • Relationships & Resources • Plan Early for POE • Internal Coordination • Active, Equitable Outreach • Document Feedback • Report on Implementation • Launched • POETS • Peer Group • Notification Standards • Communications Guide • Tools and Resources • Identified • Current Practices • & Pain Points • Practices & Procedures • Internal / External Interviews • Internal / External Surveys • Scale Up & 2019 • Metrics • Implement Across Projects • Coordinate Across Divisions • Measure Our Progress • Education & • Resources • Build Program Capacity • Online Resources • Train 100+ Staff Members • Reviewed Best • Practices • Other Agencies & City Depts. • Public Participation Practitioners • Stakeholder Survey

  8. Coordinated CORE PRINCIPLES Multi-Modal Sustainable Partnerships

  9. Thank You Deanna Desedas Public Outreach & Engagement Manager (415) 701-4389

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