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Southside Cycling

Southside Cycling. Presented by: Corrie Cook, Missy Habig, Phil Wentworth, Beth Chapman. Started in 1987 Sole proprietor- Mike Schooley Distributor of Trek and Bontrager equipment Mountain, road, hybrid bicycles Gear and accessories Preventive maintenance and repair. Current Operations.

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Southside Cycling

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  1. Southside Cycling

    Presented by: Corrie Cook, Missy Habig, Phil Wentworth, Beth Chapman
  2. Started in 1987 Sole proprietor- Mike Schooley Distributor of Trek and Bontrager equipment Mountain, road, hybrid bicycles Gear and accessories Preventive maintenance and repair Team 2
  3. Current Operations Pen and paper Accepts major credit cards Inventory on paper Writes customer name, address and bike serial number Uses this information only as needed Team 2
  4. Obstacles Limited computer experience Training Needed Comfortable with current business methods Likes pen and paper Expansion not needed One man show Current economy Cost of materials increases Team 2
  5. Proposed Operating Options Focusing on Core Business Needs: Point of sale system (POS) Basic CRM Utilization of social media Team 2
  6. What is a POS System? Team 2
  7. Opportunities for Increased Business Acumen Custom Info Trends Traffic Faster Service Sales Info Mobility Team 2
  8. Team 2
  9. Team 2
  10. Team 2
  11. Bill Of SaleNow and Proposed Vs. Team 2
  12. What is a CRM? Customer Relationship Management Team 2
  13. CRM For Basic Business Repeat customers Repeat customer referrals Maintenance/tune up reminders Track top buyers Retain customers Team 2
  14. Increased Business Acumen with Cloud Based POS/CRM system Track trends Increase traffic Increase repair and maintenance prospects Price changes Decreased customer wait time Decrease data collection time Increase mobility Decrease over stock Team 2
  15. Future Opportunities Secure domain i.e. godaddy.com www.zanesvillesouthsidecycling.com Team 2
  16. Social Network Business Goals for Using Facebook Get found by people who are looking for your type of products & Services Connect with Current and Potential Customers Team 2
  17. Social Network Social media advertising Other forms of advertising Team 2
  18. Small Business Learning Opportunities MCBI Muskingum County Business Incubator Zanesville, Ohio Business and Industry Training Zane State, Zanesville, Ohio SBA.Gov Team 2
  19. ConclusionPoint of sale system (POS)Basic CRMUtilization of social media Team 2
  20. Questions ? Team 2
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