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BVPS Partner Training Overview

Packaged Services Benefit. Business Value Planning Services. BVPS Partner Training Overview. Contents. BVPS Overview Engagement Preparation Engagement Execution Engagement Deliverables Next Steps. Office System Adoption D efinition :.

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BVPS Partner Training Overview

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  1. PackagedServices Benefit Business Value Planning Services BVPS Partner TrainingOverview

  2. Contents • BVPS Overview • Engagement Preparation • Engagement Execution • Engagement Deliverables • Next Steps

  3. Office System Adoption Definition: Mission Critical use of Modern Office System capability • Casual use increases productivity but isn’t reliably ‘sticky’ • Critical use of older Office versions less competitive

  4. Business Value Planning Services Initiative Overview: • What are Business Value Planning Services (BVPS): • Partner initiative where partners deliver a 3, 5, 10 or 15 day service engagement to drive customer adoption and create new Partner Services opportunities. • Joint Investment model where Microsoft and Partner share cost • Easy for the customers to consume since the offer is the same regardless of partner • Inexpensive engagement designed to scale, with costs equivalent to DDPS • Targets customers who WANT to adopt • Goals: • Reduce the cost/uncertainty of adoption. • Create a customized business process solution using Information Worker (IW) technologies • Develop relationship between customer and partner • Demonstrate Adoption Best Practices

  5. BVPS Engagement Process Description: Roll-out the BVPS Initiative to build Customer awareness and demand Goal: Drive demand for Partner-led BVPS Strategy Briefings • Description: Partners meet with small groups of Customers (< 25) to demonstrate the business value of IW Solutions and Partner Services • (1 ½ to 2 hour short breakfast or lunch session) • Goal: Drive demand for BVPS Solution Workshop • Description: Partners meet one-on one with a Customer for a 3,5,10, or 15 day BVPS Workshop to develop a business case for an IW Solution that improves a specific business process • Goal: Drive customers toward IW technology adoption, deployment, and/or purchase decision • Description: Multi-month Partner-led engagement to refine and implement solutions developed during Planning Workshop • Goals: Drive Partner sales and IW technology adoption

  6. Solution Workshop Steps and Participants • Strategy Briefing • Solution Workshop • Solution Engagement / Implementation Solution Workshop Components

  7. Contents • BVPS Overview • Engagement Preparation • Engagement Execution • Engagement Deliverables • Next Steps

  8. Customer Workshop Preparation Meeting • Confirm desired length of workshop and customer Software Assurance benefits • Schedule dates for BVPS Solution Workshop • Finalize and agree upon process(es) to be analyzed and overall workshop scope • Identify a Customer Leader / Liaison to oversee the BVPS Solution Workshop • Determine the makeup of a Customer Engagement Team (CET) to support the Solution Workshop • Agree on roles, responsibilities, and timeline for both the Partner and customer leading up to the Solution Workshop • Discuss and plan Solution Workshop logistics

  9. Customer Workshop Preparation Meeting (cont.) Content to Review

  10. Contents • BVPS Overview • Engagement Preparation • Engagement Execution • Engagement Deliverables • Next Steps

  11. Workshop Execution: BVPS Engagement Sequencing

  12. Partner Workshop Preparation • Review Facilitation Content • Review BVPS content and methodology • Adjust / tailor BVPS engagement content to customer

  13. Partner Workshop Preparation (cont.) Content to Review

  14. Contents • BVPS Overview • Engagement Preparation • Engagement Execution • Engagement Deliverables • Next Steps

  15. Engagement Deliverable Development • Partner will work with the customer and customer subject matter experts throughout the workshop to build the engagement deliverables • Required deliverable content will vary based on engagement length • Deliverables for BVPS Engagements will include: • Current State Process Analysis • Future State Process Analysis • Business Case • Adoption & Implementation Plan

  16. BVPS Workshop Deliverable Components

  17. Next Steps • Review and begin using BVPS engagement content found on www.microsoftbvps.com • Feel free to send any questions or comments to bvpshelp@microsoft.com

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