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INTRODUCTION to Email

Anyone can learn to use email. INTRODUCTION to Email. How Email Works. Snail Mail vs Email. Obtaining an Email address. Internet Service Providers typically provide you with at least one email address Free email services such as Gmail, Yahoo and Hotmail.

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INTRODUCTION to Email

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Presentation Transcript

  1. Anyone can learn to use email INTRODUCTION to Email

  2. How Email Works

  3. Snail Mail vs Email

  4. Obtaining an Email address • Internet Service Providers typically provide you with at least one email address • Free email services such as Gmail, Yahoo and Hotmail

  5. What you need to send and receive emails • Email client – Outlook , Outlook Express, Thunderbird, Incredimail • Web Browser – any browser will do. Eg Internet Explorer, Google Chrome, Firefox, Safari…

  6. Composing an Email • Recipient(s) • Distribution lists/groups • CC – carbon copy • BCC – blind carbon copy • Subject • Message • Attachment(s) – (Optional)

  7. Incoming Mail • Read status – unread messages are in bold • Incoming attachments • Viewing attachments • Problems viewing attachments • Save vs detach • Reply and Reply All • Reply vs Forward

  8. Managing your email • Keep your Inbox uncluttered • Delete what you don’t need • Create folders for specific topics or senders. (egMacrame Club, Footy Tips, Bill Smith) and then move emails into those folders • Automatically filter and process incoming emails.

  9. Email etiquette • Subject line to summarise the message • Allow time for a reply • Use the BCC field when sending bulk email • Don't shout at people • Saying things in jest can be dangerous • Reread before you send • Don't Reply to All unless necessary • Forgetting attachments – don’t • Edit the superfluous text out of emails

  10. Email etiquette • Chain Letters and hoaxes • Email is not confidential • When forwarding explain why • Write short emails – use attachments for lengthy responses.

  11. Questions?

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