Using Data to Drive Improvement in Florida

1. Using Data to Drive Improvement in Florida Multi-State Learning Collaborative Minneapolis, MN August 6, 2008

2. Florida Department of Health • State Health Office • County Health Departments (CHDs) 67 • Children’s Medical Service Offices 22 • Disability Determination Offices 9 • Public Health Laboratories 5 • Tuberculosis Hospital 1 Employees - 17,000

3. Organizational Performance Improvement Process: The Vision Org PI Process CHD PI Process CO PI Process

4. County Health Department Performance Improvement Process

6. Framework Standard Measure

7. How Does the Information Help the Organization? • Provides benchmarking opportunities • Allows DOH to use resources more efficiently • Identifies best practices • Increasesability of agency to meet strategic goals • Improve health outcomes • Improve internal and external customer satisfaction • Improve business results

8. Central Office Performance Improvement Process

9. Preparing for National Accreditation

10. Local Accreditation Efforts • Implementing County Health Department Performance Improvement Process • Supporting demonstration projects • Communication • Training

11. State Accreditation Efforts • Developing a system for organizational performance improvement • Participation on accreditation workgroups • Standards and measures • Assessment • Communication

12. Multi-County Learning Collaborative

13. Baker (S) • Clay (M) • DeSoto (S) • Duval (L) • Hendry (S) • Martin (M) • Monroe (S) • Nassau (S) • St. Johns (M) • St. Lucie (M) Multi-County Learning Collaborative

14. Lessons Learned • Develop Service Level Agreement • Request multiple representatives participate • Promote multiple evidenced-based practices • Purchase resources for CHD • Provide training on QI tools • Provide progress updates to CHD leadership

15. Questions