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Collaborative learning in a virtual company

Collaborative learning in a virtual company. Darco Jansen. Professional Training. Becoming a psychologist (regular university) first year at the university: everything but psychology! 4 years study period 6 month practical work: the real thing!

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Collaborative learning in a virtual company

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  1. Collaborative learning in a virtual company Darco Jansen

  2. Professional Training • Becoming a psychologist (regular university) • first year at the university: everything but psychology! • 4 years study period • 6 month practical work: the real thing! • When did learning and growth of expertise have its peaks?

  3. Learning and working “you learn while you perform” “work should feel like learning and learning should feel like working”

  4. Changes in pedagogical concepts Open University of the Netherlands • experimenting towards constructivist, “competency-based” learning • learning while doing: authenticity • no learning without error: quality control • just-in-time resources: coaching and knowledge-management

  5. Characteristics Virtual Company Students have roles as starting professionals • they work in (distributed) project teams • for real customers • perform duties / are responsible for development of the virtual company • assesment according to professional practice and its performance standards • a supporting infrastructure of ICT, allowing distributed teamwork

  6. Visiting a Virtual Company • Tour around the company (VC has no buildings!) • Organizational structure • People • Products • Working- (and learning-) processes • Annual report • Audits

  7. Electronic working and learning environment Gate Company web Virtual work room

  8. Virtual work room Dynamic • project databases • concept documents for knowledge base • project archives • short term communication: newsletter, announcements • mailboxes • discussion • individual portfolio • ………..

  9. Company web Static – formal • company rules • resources for training • intake forms • assessment forms • information on personnel • assessment results • …………..

  10. Typical key elements Communicate & coördinate Co-work tools & objects Corporate knowl. identity / rules Competence analysis, monitoring & assessment Just-in-time learning & coaching

  11. Communicate & coördinate Co-work tools & objects Corporate knowl. identity / rules Competence analysis, monitoring & assessment Just-in-time learning & coaching Learning aspects Collaborative learning Knowledge based learning Assessment driven learning

  12. “Tour” around a Virtual Company 1997: Gipphouse (KUN) 1998: Virtual Environmental Consultancy Agency (OUNL, UM, Fontys, UT) in Studienet and eRoom 1999: Centrumveld (Pink) in Lotus environment 2001: OTO (OUNL) in Studienet (intra- en extranet) and eRoom 2002: IT4Society (Rotterdam) in N@tschool 2003: ViaFina (Holding HO-niveau) in web + groupware 2003: BASICVB (Fontys) in N@tschool and web 2004: VC “Accountancy” (HvU) in Quickplace and web

  13. customers orders results coaching company knowledge input 'new' transfer 'old' academic institutions Organizational structure VMAB(intra- en extranet) student teams

  14. People students: Maastricht OUNL Twente Fontys customers Den Haag VMAB, OTO Germany Belgium

  15. Products of a Virtual Company • Knowledge (-based) engineering • Making advisory rapports • financial (VBA), • economic (ViaFina), • Law • environmental (VMAB), • physics (BASIC) • ICT (OTO, IT4S, Centrumveld)

  16. knowledge manager • function / role • tasks • competence aims project leader learn-work agreement intake research reporting Key processes analyse pollution data

  17. 3a Acties eerste fase Activities project actvitities Resuts related to team performance Final- results verbeter-acties Project plan 7 Lessons learned Review aimed at improvement specification Needs of customer Virtual Company: working processes (project) VMAB feedback+evaluation

  18. 3a Acties eerste fase Activities Results related to role performance Final- results Follow-up actions 2 PDP Reflection feedback+evaluatie Reflection aimed at improvement specification Learning needs VC-processes (personal development) VMAB

  19. Needs of customer Project plan Activities Results Review improvement PDP Reflection improvement Learningneeds

  20. VC-processes (company-performance) Needs Audit of stakeholders future Feedback Evaluation Specification Business plan Results (company performance) improvement Activities Roles / duties

  21. Thank you Darco Jansen

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