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Final Report

"Rose Quarter Public Recycling Improvement"  Portland State University  Solid Waste Reduction and Recycling Capstone Fall 2010. Background Current Systems and Conditions Overview of Capstone Activities Report Out Data Collection Conclusions Suggested Improvements Questions & Answers.

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Final Report

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  1. "Rose Quarter Public Recycling Improvement" Portland State University Solid Waste Reduction and Recycling CapstoneFall 2010

  2. Background • Current Systems and Conditions • Overview of Capstone Activities • Report Out • Data Collection • Conclusions • Suggested Improvements • Questions & Answers Final Report

  3. PSU  Solid Waste Reduction and Recycling Capstone - Fall 2010 • Partnering with the Rose Garden Arena and its contracted food services vendor, Ovations • Goal of improving recycling and composting by guests in the largest public areas of the Rose Garden during Portland Trailblazers basketball games • Pursued that goal through hands on work in the facility • Observing existing systems and operations • Interacting with the guests and staff • Identifying possible new activities and system changes • Piloting selected improvements Background

  4. LEED Gold certification of arena in Spring 2010 • First sports venue in the U.S to be awarded this recognition • Dedication aimed towards:  • Energy • Water • Transportation  • Waste • Ultimate Goal becoming zero waste facility • Entire facility introduced public composting in Spring 2010 • Switched majority of service ware to compostables Current Systems and Conditions Compostable service ware examples, excluding gray decorative collector Blazers cup.

  5. Current Systems and Conditions • Three main areas of high public traffic and waste disposal • 100 level • 200 level (Club level) • with restaurant style seating and serving staff • 300 level • Guests dispose waste into newly designed and introduced four part containers • Majority of waste being generated: • Compostable: • Food • Food containers • Drink cups • Landfill: • Many candy wrappers • Various printed handouts • Snow cones and cotton candy

  6. Teamed up with the Rose Garden to interface with Trailblazer fans about waste reduction and recycling, observe the facility's existing systems and make suggested improvements Overview of Capstone Activities

  7. Overview of Capstone Activities • Observing Existing Systems & Operations • Identified waste reduction and recycling efforts that would be beneficial for us to focus on during the Trailblazers games • Each game we performed different activities  • Recycling and composting education to guests • Interacting with guests & employees throughout facility • Data collection about disposal in four part containers

  8. Overview of Capstone Activities • Identified new physical system changes: • Removal of "old" recycling and trash areas • Repositioning containers during different parts of the game • New signage for public containers •  Developed activities that would fit in well with the current atmosphere of the Rose Garden to help increase awareness about the facility’s recycling and composting programs

  9. Data Collection

  10. Data Collection Data Collection Survey Sheet

  11. Data Data Entry Excel Spreadsheet

  12. Data Analysis Observed disposals over time

  13. Data Analysis Observed disposals over time

  14. Data Analysis Observed disposals over time

  15. Thursdays: Old Signs vs. New Signs DataCollected • 11/4/2010 • P(mistake)= 51% • Distribution of mistakes: • P(compost in landfill)=       62% • P(compost in recycling)= 13.9% • 11/18/2010 • P(mistake)= 31% • Distribution of mistakes: • P(compost in landfill)= 50% • P(compost in recycling)= 13.7%

  16. Thursdays: Sign Comparison • Among the mistakes made during Thursday games, the majority of the mistakes were compostables going into landfill bin • Percentage of mistakes decreased after adapting new signs • However, 24% of the mistakes went into bins with new signs (from 11/18/2010) Data Collected

  17. Break rooms Data Collected • 11/4/2010 • P(mistake)= 27% • Major issue: • P(compost into landfill)= 87%

  18. Distribution by Employee • 11/4/2010 • 21% of the mistakes were made by the red vest guest services •  33% were made by Ovation employees Data Collected

  19. Mistakes per Employee Group • 11/4/2010 • 31% of the Ovation staff are making a mistake • 41% for red vests • 54% for gray jackets Data Collected • 11/18/2010 • Not enough information to compare.

  20. Saturdays: Old Signs vs. New Signs Data Collected • 11/6/2010 • P(mistake)= 53% • Distribution: • P(compost in landfill)= 75% • P(compost in recycling)= 17% • 11/20/2010 • P(mistake)= 37% • Distribution: • P(compost in landfill)= 41% • P(compost in recycle)= 26%

  21. Saturdays: Signs Comparison • Accuracy of disposal choice improved after adapting new signs • 51% of the mistakes made on 11/20 went into bins with new signs, while both were monitored • Major problem of compostables going into landfill container improved after introducing the new signs Data Collected

  22. Break rooms Data Collected • 11/6/2010 • P(mistake)= 41% • Major issue: • P(compost into landfill)= 77% • 11/20/2010 • P(mistake)= 28% • Major issue: • P(compost into landfill)= 76%

  23. Distribution by Employee • 11/6/2010 • 31% of the mistakes were made by the red vest guest services •  43% were by the Ovation employees • 11/20/2010 • 31% were made by the red vest guest services • 37% were made by the Ovation employees  Data Collected

  24. Mistakes per Employee Group • 11/20/2010 • 24% for Ovation staff • 30% for red vests • 50% for gray jackets • 11/6/2010 • 34% of the Ovation staff are making a mistake • 44% for red vests • 61% for gray jackets Data Collected

  25. Tuesday: First Prototype and without break room information Data Collected • 11/9/2010 • P(mistakes)= 44% • Distribution: • P(compost into landfill)= 72% • P(compost into recycling)= 17%

  26.  Break rooms Data Collected • 11/9/2010 • P(mistakes)= 33% •    Major issue: • P(compost waste into landfill)= 74% • Not enough information or data on employee type • Number of gray jackets employees was low, but the majority of these employees did not sort correctly across all the collection days

  27. Possible Errors in the Data Analysis Data Collected • Bias due to the structure of the data collection process • Irregularities due to coding errors • Some portions of the collected data were not included in this analysis due to coding errors and incorrect coding

  28. Concluding Remarks We have a few simple, yet urgent, suggested improvements to increase disposal accuracy and total waste diversion rates.

  29. Suggested Improvements based on Capstone Activities: • Passive Guest Opportunities: • Improved containers signage • Video messaging • Compost table toppers • Point of sale composting advertisements • Composting program information on tickets and literature •  Benefits of This Approach: • Major focus on new compostable products that are most confusing for public • Minimal staff and resources needed after implementation • Full facility coverage We Compost!

  30. Suggested Improvements based on Capstone Activities: • Half-time compost education skit • Compost educational cheers • Introduce new face painting stencils • Material sorting games • Compost stickers • Point of disposal intercepts

  31. Suggested Improvements based on Capstone Activities: • Education at Point of Purchase • Club level entry table • Entry into building • Employee Education • Waste contests • Pre-shift meetings • Sustainable purchasing guidelines • Disposal Point Improvements • Removal of old, poorly labeled trash and recycling stations • Repositioning of new containers

  32. Questions or Comments? Thank you from the Fall 2010 PSU Solid Waste Reduction and Recycling Capstone Class

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