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Discovery Software Evaluation Team Recommendation

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shania
10 diapositives · 236 Views · Jul 23, 2014

In the 2011 evaluation presentation by the JMU Libraries' Discovery Software Evaluation Team, we assessed the EBSCO Discovery Service (EDS) to determine its renewal or replacement. The team recommends renewing EDS, citing its massive metadata content, minimal migration costs, and strong local customization capabilities compared to competitors like Serials Solutions Summon and Ex Libris Primo. EDS effectively meets library patrons' needs while offering a cost-efficient solution. The team emphasizes ongoing research into user experience and vendor engagement to enhance effectiveness.

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  1. Discovery Software Evaluation Team Recommendation Sarah Brett, Jody Fagan, Titus Fox, Reba Leiding, David Vess and Elisa Alexander, ex officio (Fall 2011) Presentation to L&ET Management Council, January 19, 2012

  2. Today’s Presentation • NABC • Additional Comments • Your Questions and Feedback

  3. Need • Determine whether EBSCO Discovery Service (EDS) should be renewed, or an alternate product chosen.

  4. Action • Renew EBSCO Discovery Service (EDS) • Continue to research the user experience and pressure EBSCO and other vendors to make this a top priority

  5. Benefit • Continue to provide a front-line search tool for library patrons’ most common needs • The metadata and full-text content in EDS is as massive and as appropriate for JMU as its top competitor • EDS would incur no migration cost to L&ET or users • EDS offers extensive local customization and APIs • The annual subscription cost for EDS is much lower than its competitors

  6. Competition • Serials Solutions Summon • Annual subscription price is significantly higher than EDS for JMU • Local Customization more limited • Cost to migrate would be $7,500 minimum, plus opportunity cost of 600+ hours • No clear advantage in terms of user experience, content

  7. Not Recommended • Ex Libris’ Primo • Competitive, but not advantageous • Would create new vendor relationship • Innovative Interfaces Encore Synergy • Continues to search books and articles separately • Article search is sub-par • OCLC WorldCat Local • Article metadata content is subpar • Problematic customer service / product representatives

  8. Additional Comments • Lots of room for improvement in this product market • Our customer service relationships are an institutional asset: important for effectiveness and time-consuming • Although a discovery tool is an investment, we should avoid feeling a lifetime commitment to the discovery tool • Scholarly Content Systems will monitor the market and individual products for significant changes

  9. Questions? Feedback?

  10. Discovery Tool Mission (from Discovery Tool Plan) • L&ET should continue providing a discovery tool for our users with the following mission: • JMU Libraries’ discovery tool provides front-line access to physical and virtual library collections, including books and articles. Its purpose is to support users’ most common information needs, such as: • Finding a selection of relevant sources about a topic • Determining whether JMU libraries owns / has access to a specific item • Getting online full text or items-in-hand. • By offering a tool to search library/subscription resources that is similar to Google, we intend to expand our presence in users’ virtual worlds, and raise the library’s stature in their research context. Such a tool also offers a first tier of search to complement our learning commons service model.