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Mark Deakin

Mark Deakin. Collaboration and Communication. Microsoft. Unified Communications Product Manager. The way people work is changing. Types of Communication & Collaboration. 1. End User Communication. 2. Working on your own. 3. Connecting to information. 4. Collaborating in a process.

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Mark Deakin

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  1. Mark Deakin Collaboration and Communication

  2. Microsoft

  3. Unified Communications Product Manager

  4. The way people work is changing

  5. Types of Communication & Collaboration

  6. 1. End User Communication

  7. 2. Working on your own

  8. 3. Connecting to information

  9. 4. Collaborating in a process

  10. Makes communicating and collaborating tough.....

  11. Disparate People+ Disparate Systems ---------------------------------= Collaborative Chaos ---------------------------------

  12. E.G.

  13. Phone tag

  14. Anyone not experienced that?

  15. My average day .....

  16. Multiple ways in which I communicate and collaborate

  17. Email

  18. Email

  19. Phone call

  20. Voicemail

  21. Another .... voicemail

  22. Phone call

  23. Email

  24. IM

  25. SharePoint Slide Library

  26. Groove

  27. Scorecards

  28. Problem Disparate System+ Disparate People

  29. Answer.... Office System+ Lawson ---------------------- Minimal chaos ----------------------

  30. Presence

  31. I need to ‘VPN in’ don't I ?

  32. VPN?

  33. VPN

  34. Gets in the way

  35. 1. Open her laptop

  36. 2. Connect to a network

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