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SOUNDING BO RD. Hire your. WE LISTEN | WE CHALLENGE | WE EMPOWER. BECAUSE it’s important …. … to be heard without any judgment; … to deep dive in the context and then co-create learning solutions;
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SOUNDINGBO RD Hire your WE LISTEN | WE CHALLENGE | WE EMPOWER
BECAUSE it’s important … • … to be heard without any judgment; • … to deep dive in the context and then co-create learning solutions; • … to be hand-held as one applies the solutions, improvises and celebrates walking the path independently.
So, what is Sounding board? It’s a learning platform where one can get… Coaching Start Ups Behavioral Training Not for Profit Sales Effectiveness For Corporate HR Consulting School / EducationalInstitutes Assessments
Sounding board supports build skills, attitude and behaviour to deal with Current realities and lead selves well Current Realities… Impact of lost peace on the world economy is at 7.2 trillion dollars annually Peer Pressure, Drug and alcohol abuse, pent up emotions, unemployment are some of the common challenges Indian youth faces today 356 million youth (10-24 years old) constitute 28 per cent of the country's population Only 10% Indian executives count Self awareness & insight as a strength 370 industrial disputes leading to 1.4 crore man days lost Only 6 percent of adults ended up in the careers they dreamt as kids Our Aspiration • Agile, adaptable and aware mind that can deal with significant life changes and challenges • Build better relationships • Be accountable and drive towards the goal • Reduce vulnerability & high risk behaviour • Make informed decisions Nearly 60 million Indian suffer from mental disorders; 1 in 5 people in the country need counselling, either psychological or psychiatric Depression is no.1 occupational disease of 21st century
PEOPLE EFFECTIVENESS • People Managers • Delegation • Problem Solving & Decision Making • Communicate to lead & motivate • Goal Setting People Managers • Managers of Managers • Managing Change • Building Gravitas • Leadership Communication • Managing Teams People Effectiveness Mangers of Managers • Senior Leadership • Vision, Mission and Values. • Strategic Thinking • Stakeholder Management • Inspirational & Mindful Leadership SeniorLeadership FOR Working Professionals (Corporate, Not for profit bodies, Educational Institutes, Professionals on sabbatical, Students, Home makers
SALES EFFECTIVENESS The skills that we work on Prepare to Sell • Consultative Sales • Negotiation • Pitch g & Present • Influencing • Relationship selling • Cross and Up Selling • Managing Hesitations • Uncovering Sales Opportunities • Discovering needs by effective questioning Sales Coaching Sales Effectiveness Nurturing Clients Sales Strategy Championing Sales • 1 to 3 days Session or • 1 to 2 days session every month/quarter FOR Sales function / teams
PERSONAL EFFECTIVENESS The Skills that we work on Communication & Presentation • Building trust • Decision Making • Presentation Skills • Coaching and Mentoring • Build your Gravitas • Self & Relationship Management • Asking and Listening • Managing Time & organizing self • Creative & Critical Thinking • Self awareness • Empathy • Social awareness Problem Solving Personal Effectiveness Interpersonal Emotional Intelligence Trust & Collaboration • 1 to 3 days Session or • 1 to 2 days session every month/quarter FOR Working Professionals (Corporate, Not for profit bodies, Educational Institutes, Professionals on sabbatical, Students, Home makers
COACHING • Behavioral coaching revolves around: • Building better relations with inner self to manage the outer world • Breaking unhealthy patterns and adopt constructive behaviors Behavioural • Performance Coaching helps: • High potential Individuals take bigger and step up roles • Those who are looking to match the performance expectations • Those who are stagnant in their current performance zone Coaching • Career coaching for Individuals... • Beginning their career • Looking for career transition • Willing to come back to workforce after sabbatical • In the coaching process, one will explore interests and desired personal Success. Career Performance Enhancement *One on One session for 60-90 min every 3 weeks for 3-12 months FOR Working Professionals (Corporate, Not for profit bodies, Educational Institutes, Professionals on sabbatical, Students, Home makers
Life Skills Training, to engage young minds & help them deal with significant life changes & challenges Empathy Creative Thinking Problem Solving Decision making Coping with Stress Critical Thinking 10 Core Skills by W.H.O Coping with Emotions Effective Communication Self - Awareness Interpersonal Skills 2 1 3 LEARNING JOURNEY WITH SESSIONS EVERY QUARTER 2-DAY ORIENTATION SESSION ON LIFE SKILLS BOOT CAMP FOR Education Institutions (Schools, Colleges), NGOs , NFP
Help Organizations create people policies, processes and conduct psychometric assessments… 01 02 06 03 08 04 05 07 Hiring, Employee Assessment & Selection Process including JD creation People Policy Building Organization Culture Performance Management Process Learning & Competency framework On-boarding Process Rewards & Recognition Succession Planning Running Assessment centre and creating a pool of High Potential to take on a larger role: • Psychometric Assessment • Development Plan & Progress Tracking • Internal Review Boards –On Job & off Job assessment Design the people policy/process and also hand-hold the organization in execution for the first few months
How does Sounding Board work? Follow up coaching session(s) / assignments / webinars to track classroom action plan Organizational needs Further interventions Issues at hand Peoples needs • Learning identification and assessments • One-on-one Pre classroom coaching / Psychometric Assessments Classroom /outbound intervention (s) Stakeholder feedback and assessment on on-job performance • Programs Are Designed As Learning Journeys That Blends Coaching & Learning Methodologies For Sustained Behavioural Changes • Series of Coaching Sessions and Chunk size learning sessions for half a day or few hours every month, apart from regular 2 or 3 days workshops
My Profile I am a Behavioural Coach, a Facilitator and a HR Consultant. I am passionate to work with people individually and in groups to help them achieve clarity, be result focused, accountable and maximize their personal and professional potential. I blend coaching and learning interventions while working at an individual or group levels to bring about enduring positive changes. • I have ~12 years of experience in driving various HR initiatives, policies and programs in Talent Management with the emphasis in building the organization capability. My previous full time assignments as a HR professional included Google, Future Group, Yum! (KFC Brand) and Bain & Company. • Following my mantra “to learn and facilitate other’s learning”, I took a leap of faith in the fall of 2013 and moved out of a full time corporate career. Since then I am engaged in • Facilitating workshops on Leadership & Executive Impact, Values, building Managerial capability, Communication, EI and Building Gravitas for corporate professionals; • Coaching individuals on Self-leadership, career, Performance Enhancement; • Life Skills training for youth and • HR consulting assignments, to leverage my HR experience. • My clientele includes Bain and Co., Bain Capability Centre, The Taplow Group, Kusuma Foundation, Foresight, Smart Power India, IIT Jodhpur, Burman Hospitality, Rolls & Royce, EY, SAP, Titan to name a few. Jayshree Credentials • Associate Certified Coach –International Coach Federation • Associate Power Coach -Coaching and Leadership, Inc. Canada • Certified Facilitator –The Centre for Accelerated Learning • Certified Facilitator –Theatre of Oppressed, Centre for Community Dialogue and Change • Extended DISC Behavioural Tool Administrator • Certified OD professional & Master’s in Business Administration (HR) from ICFAI, Hyderabad
My Profile I am a Learning and Development professional with 13+ years of experience spread across industries & different roles. I carry a healthy mix of Business and L&D. • As a Sales Professional, I worked with Future Group, D&B and Religare Technologies as a Senior Sales Consultant managing strategic accounts into the B2B consultative space • As a L&D professional, I have worked with Dale Carnegie as Senior Learning Consultant and have designed and delivered programs for more than 50 organizations spread across Consulting, Telecom, BFSI, FMCG, IT/ITES, Medical Equipment, Pharma, Education etc. • My last full time assignment was with Times Internet Limited (Magicbricks) as Head of L&OD where I was responsible for setting up the Magicbricks Leadership Academy to strengthen people capabilities and leadership development. I consulted with the senior leadership team and functional heads to identify the learning needs of their respective verticals and delivered the required interventions. • Some of the organizations that I have consulted as a Facilitator are Deloitte, Vodafone, Airtel, Indus Towers, Bharti Infratel, Novartis, Stryker, Oberoi Centre for Learning & Development, Apollo, Coloplast, Lupin, Cadila, CITI Bank, Axis, Kotak, DS Group, Walmart, Coca-Cola, Forbes Marshal, GENPACT, Oracle, Nucleus Software, Microsoft etc. Himanshu Rastogi Credentials • Dale Carnegie Licensed Facilitator on: • Sales Curriculum • Leadership • Presentations • Trainer The Trainer ( TTT ) • World Class Customer Service • Communication • Master’s in Business Administration (Marketing) from ICFAI, Hyderabad • Diploma in T&D - ISTD & Post Graduate Diploma in Instruction Design - Symbiosis
Clients speak… “Very insightful, gave us more clarity and helped to understand what others perceived about me” “Interactive, gave us the opportunity to be creative & speak our thoughts” Participants, EI Workshop @ Management Consulting Firm “Fellows on our programme have limited guidance and exposure on the themes covered in your sessions and that makes your inputs and advice really helpful. It is with your support that we could plan for sessions in the year with each cohort of Fellows and enhance their skills. Senior Programme Manager, Not For Profit Foundation Jayshree is a sharp and a competent HR professional with strong people-orientation, good grasp of organizational issues and a detail-oriented approach. A keen observer of people & a deep thinker, Jayshree has the right blend of IQ & EQ to create a real value-add for her clients and business partners. It's been a pleasure partnering with her and I wish her all the very best for the journey ahead. L&D Professional, Audit/Advisory/Accounting Firm Coaching session helped me to think on what I was doing and how I could do the same things in much better way. It helped me think what others think about me when I act in a particular way and helped me improve on my actions with all the more control on myself and helped me control my anger and behave more patiently. Jay was patient and listened to what I have to say. It feels really good when someone listens to the problems one faces without any interference. Her listening skills and giving suggestions helped me a lot. Executive Assistant, Management Consulting Firm My coaching sessions were Stimulating and led to a lot of introspection. They made me think through assumptions, self limiting thoughts, thinking patterns, what worked well for me in the past, what did not, situations for high performance, my strengths, areas of weakness. There are areas where I have converted unconstructive patterns into positive habits. We determined short term and long term goals, identified reasons for failure in the past and other roadblocks and then worked on options. Jayshree made sure that I work on my action plan and get results. There were times I failed but Jayshree would handhold me and give me enough impetus to get back on track. There was clarity in terms of what I wanted to achieve and how I would go about it with concrete actions. It led to a lot of clarity and I was able to tap into various areas of my life and improvise certain aspects. Manager -Learning & Development, Management Consulting
Year : 2016 • Client Context : Foundation aimed to support students of Client’s Schools Partnership Initiative, to acquire not only knowledge but also, skills and attitudes necessary to be successful individuals and life long learners. The sessions were to be organised for 1250 students of Std. IX and X in and around Hardoi, Uttar Pradesh. • Project engagement involved: The assignment involved covering 10 Life skills identified by WHO and delivering 3.5 hours session on a few life skills to a batch of 25 students. In the sessions we covered Overview of Life skills, Self Awareness, Coping with stress and emotion and Problem Solving through series of activities. The sessions were primarily delivered in Hindi. • Key Outcome: We successfully delivered 2 batches of life skills covering ~2500 students. Students who had no clue about the Life Skills concept were thrilled to learn the tips to manage emotions, stress, be more self confident and solve problems. The impact of training conducted on the students was found at the Level 2 of Kirkpatrick model of training evaluation. • Year : 2015-16 • Client Context : Life Skills Building and career counselling ~200 youth (called Fellows) as part of Clients Sponsorship at Hardoi, Uttar Pradesh. • Project engagement involved: 5 hour learning intervention every 4 months over 1.5 years for 200 youth covering topics like Self Awareness, Values and Behaviour, Goal Setting, Planning/Organizing, Time Management, Prioritization, potential career options and their overviews. • The sessions involved Audio Video tools, Individual and Group exercises, Flipchart activities and action planning to build learning various life skills. The sessions were run in a journey form to ensure the participants learn something, apply those learning and come back share their success and failure stories. • Key outcome: Participants were enthusiastic in learning the various skills and concepts and participated actively. They faired well in the assessments followed by the session and also shared success stories in the following session. Those who faced challenges in applying the learning to day to day job were coached by peers and the facilitators. The impact of learning journey on the students was found at the Level 3 of Kirkpatrick model of training evaluation. R E T A I N E R ASSIGNMENT BRIEFS Client : Not For Profit Foundation Client : Not For Profit Foundation’s sponsored Schools • Year : 2016-17 • Client Context : A young organization that has a long gestation period to see the impact of work they do. Needed a performance system and competency framework to evaluate the teams and keep the team accountable. Dissociate the performance and compensation discussions & yet keep team motivated. • Project engagement involved: Reviewing existing JDs and creating new position’s Role descriptors • Understanding the business context as the business involved multiple outside the firm stakeholders’ • Interview with the CEO, Functional Heads and Incumbents for existing+New roles – Sign off on each Roles by Function Head and CEO • Key outcome: Performance Philosophy and Review mechanism, JD/KRA/KPI/Competencies for each position; Competency framework @ Organization level with competency definition, Behavioral Indicators – Must display & Avoids; Performance Assessment Guidelines, Internal Banding & Career Movement, Career Progression and Growth Readiness guidelines, promotion process and Performance Improvement plan Client : Not For Profit in mini-grid space, India
Year : 2016 • Client Context : A target driven firm which indicated a need to humanise the internal structure and engagement levels. Build a Performance Management System that accounts for stakeholders to understand “how” the impact was achieved rather “what” alone so as to foster teaming and collaboration. Also, create JDs & career path overview – none existed so far • Project engagement involved: Understanding existing practices, Industry benchmark and Partners views around competencies and expected performance process • Role descriptors filled in by each incumbent capturing their activities and responsibilities followed by 1-0-1 with each incumbent • Understand the whole search process and sub-processes across key industries where the firm specializes • Key Outcome: Job description & specification for each level, career path and progression guidelines, KRAs inc. Functional/Behavioral skills & KPIs, Creating the performance measures like Peer Sociometry Upward/Client/Candidate Feedback, Workshop on giving and receiving feedback and Performance review Process • Year : 2015 • Client Context : New player in the fast food business with rapid expansion plans. Needed support in creating people policies, performance management system & behavioural competency identification across levels, compensation & benefit plan and hand-holding the new team on first time execution • Project engagement involved: Understanding business, scalability plans, competitor’s best people practices • Interviews with CEO, COO, Area Leads to identify performance philosophy, key competencies expected and indicators of performance • FGDs with role holders to understand their key result areas • Key outcome: Detailed KRA for each position including functional & behavioural competency, Performance Management Process with review cycles and philosophy, Performance Score card Matrix covering KRA, Performance measures and weightage and Performance Improvement plan R E T A I N E R ASSIGNMENT BRIEFS Client : Hospitality Group, India Client : Leading Executive Search Firm, India • Year : 2016 • Client Context : Mind set logjam within the admin group and a high level of inertia to take up new initiatives, Lack of stretch at individual’s end to leverage the existing opportunities, Internal conflict within the group leading to altercations, Poor ESAT Scores. • Project engagement involved: Diagnostic with stakeholders and 21 participants on behavioural issues, capturing cases/examples from the past • Designed 6 months learning and coaching intervention around Social and Behaviour skills to build strong connect, command and appreciation for self. • 2 Full day group sessions on Emotional Intelligence and three “1-0-1” behavioural coaching sessions with each participant • The coaching sessions were spread out across the 6 months period • Key Outcome: Significant increase in the employee satisfaction survey and the group cohesiveness and self appreciation was well observed by the colleagues/supervisors Client : Leading Management Consulting, India
F O R FURTHER QUERIES SOUNDINGBO RD WE LISTEN | WE CHALLENGE | WE EMPOWER Jayshree@soundingboard.co.in Himanshu@soundingboard.co.in +91 9873559381 +91 9873749769 yoursoundingboard Jayshree10682