Acquisition and Acquisition Strategies of the Department of Veteran Affairs John JenningsRobert W. ThomaleAmy PittsJoyce M. WardJanuary 2006
Table of Contents • Introduction • Study Objective • Study Approach • Veterans Health Administration (VHA) • Veterans Integrated Service Networks (VISNs) • Key VISN Personnel: Roles and Responsibilities • Generic Procurement Process • Common VISN Service Requirements
Table of Contents (Continued) • VISN Reports • VISNs 1 through 23 • Summary • Observations • Common Interview Responses • Summary of VA Socioeconomic Accomplishments • VA Service-Disabled Veteran-Owned Small Business Socioeconomic Accomplishments • Potential Marketing Strategy
Introduction: Study Objective • Obtain actionable information regarding the VA acquisition function • Comprehensive review to support VA National Account Manager Services (VA NAMS) initiative • Focuses on VHA—decentralized VA entity with greatest number of procurement opportunities • Report provides at the VISN level • Points of contact for requirements and acquisition function • Spend authority, existing contracts, and construction activities • Future plans with respect to the acquisition function
Introduction: Study Approach • Established baseline at VISN level • Identified publicly available information • VHA is more reluctant than other agencies to publish “public” information • Hired Robert Thomale, former Chief of Acquisition and Material Management for the North Texas VA Health Care Center • Relied on his knowledge and contacts • Filled in information gaps by • Working the phones • Making Freedom of Information Act (FOIA) requests to reticent VISN officials • Data accuracy
VISN 1 New England Healthcare System VISN 2 Healthcare Network Upstate New York VISN 3*NY/NJ Veterans Healthcare Network VISN 4 Stars & Stripes Healthcare Network VISN 5 Capitol Health Care Network VISN 6*Mid-Atlantic Health Care Network VISN 7 Southeast Network VISN 8 Sunshine Healthcare Network VISN 9*Mid South Healthcare Network VISN 10 Healthcare System of Ohio VISN 11*Veterans In Partnership VISN 12*Great Lakes Health Care System VISN 15*Heartland Network VISN 16 South Central Health Care Network VISN 17 Heart of Texas Health Care Network VISN 18 Southwest Health Care Network VISN 19*Rocky Mountain Network VISN 20 Northwest Network VISN 21 Sierra Pacific Network VISN 22*Desert Pacific Healthcare Network VISN 23 Midwest Health Care Network Introduction:Veterans Integrated Health Networks (VISNs)
VISN-Wide Responsibilities Network Director Chief Logistics Officer Network Contracting Manager (NCM) Contracting Personnel Facility-Wide Responsibilities Facility Director Chief, Acquisition and Material Management (A&MM) Requirements Developers Purchase Card Coordinator (PCC) Introduction: Key VISN Personnel: Roles and Responsibilities
Introduction:Common VISN Service Requirements • Custodial • Grounds maintenance • Uniform • Laundry • Escort • Telephone operator • Mail room
VISN Report • For each VISN, we provide • An introductory chart • A VISN leadership chart • An acquisition workforce chart • Charts for all major facilities within the VISN • An interview summary
VISN 1 New England Healthcare System 200 Springs Road, Building 61Bedford, MA 01720; (781) 687-3400 P A G E 12
VISN 1Interview Highlights • How familiar are you with JWOD, and how would you assess the level of support for JWOD in your VISN? • In the scheme of competing priorities, where does JWOD stand in your VISN relative to the other socio-economic goals? • What barriers to JWOD do you see in your VISN?
VISN 2Healthcare Network Upstate NY P.O. Box 8980Albany, NY 12208-0980(518) 626-4722 P A G E 25
VISN 2Interview Highlights • How familiar are you with JWOD, and how would you assess the level of support for JWOD in your VISN? • In the scheme of competing priorities, where does JWOD stand in your VISN relative to the other socio-economic goals? • What barriers to JWOD do you see in your VISN?
VISN 3 NY/NJ Veteran Healthcare Network 130 W. Kingsbridge Road, Building 16Bronx, NY 10486(718) 741-41100 P A G E 35
VISN 3Interview Highlights • How familiar are you with JWOD, and how would you assess the level of support for JWOD in your VISN? • In the scheme of competing priorities, where does JWOD stand in your VISN relative to the other socio-economic goals? • What barriers to JWOD do you see in your VISN?
VISN 4Stars & Stripes Healthcare Network C/O VA Medical CenterDelafield RoadPittsburg, PA 15240(412) 784-3939 P A G E 44