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Guide to Submitting Work Orders in Maximo Response Center

This guide provides essential instructions for submitting work orders through the Maximo Response Center. Users must log in with their unique school code and fill in all required fields marked with red asterisks. It's crucial to include detailed information about the issue, including room number and location. For emergencies, submit a work order and call the Response Center at 831-6731. Designate a contact person with accurate information and ensure all equipment is tested at least one week before events. Avoid submitting duplicate requests.

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Guide to Submitting Work Orders in Maximo Response Center

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  1. MAXIMO & RESPONSE CENTER By Donna Au Date: November 2, 2011

  2. WEBSITE osfss.k12.hi.us

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  4. S+3 digit school code (i.e. s232) There is only one sign in per school 4 Website: osfss.k12.hi.us

  5. This is what you should see once you’ve logged in. 5

  6. 6

  7. All red asterisks needs to be filled in. Make sure to give as much detailed information as possible. Room number, what the problem is, location of the problem, etc. One work order per building, per room. 7

  8. REMINDERS If it is a true emergency, a work order needs to be submitted and the Response Center needs to be called at 831-6731. Make sure communications are clear and all the proper parties are informed of the situation. Make sure there is a contact person on the work order with the correct contact number. This person should be able to answer any questions about the work order submitted. Make sure test your equipment (Bleachers, Scoreboards, Back Stops, stadiums lights, etc.) at least one week prior to the events. HVAC should not be selected as a location. DO NOT select the first location you see. RFI stands for REQUEST FOR INFORMATION. This is for information only not to request for materials. DO NOT put in a second request into Maximo. Call the Response Center to find out the status of the original request. It would be helpful to have the original request number when calling.

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