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MONTHLY REPORT Nov, 2009 - Training dept.

MONTHLY REPORT Nov, 2009 - Training dept. Presented by Thanh Tung. OUTLINE. Training activities this month Highlight points Total classes we conducted Training activities next month. 1. TRAINING ACTIVITIES. Train the trainer (new comer) in HCM, Hanoi, Can Tho Train BDO in HCM & HN

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MONTHLY REPORT Nov, 2009 - Training dept.

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  1. MONTHLY REPORTNov, 2009 - Training dept. Presented by Thanh Tung

  2. OUTLINE • Training activities this month • Highlight points • Total classes we conducted • Training activities next month

  3. 1. TRAINING ACTIVITIES • Train the trainer (new comer) in HCM, Hanoi, Can Tho • Train BDO in HCM & HN • Conduct WS for BM, SM and Pre-BM • Distribute the vouchers for agents reaching the target (3.5 PFYP in 2 months after graduation) • Open province course at Bac Giang & Tay Ninh • Carry out the training survey.

  4. SATISFIED UNSATISFIED CẦN THƠ HCM ĐÀ NẴNG HÀ NỘI 2. TRAINING EVALUATION

  5. 4. DEVELOP BDO FAST TRACK FOUNDATION COURSE

  6. 4. DEVELOP BDO Course title: FFM Objectives: • Improve supporting skill of BDO • Increase the retention of new agent • This project apply in HCMC first and then HN • Other region: sales director will train their BDO

  7. 4. DEVELOP BDO 13 Dec 5 Dec During 3 months later Course content • Coaching skill • FOD skill • PRP skill • Sales skills • Prospecting • Making appointment • Handling objections • Fact finding • Presenting solution Training during from 5~13 Dec in weekend • Each Tuesday, a BDO will present 1 topic in 30mins. • BDO will send training dept the PFC schedule of their branch monthly: • For training to observe & feedback about coaching skill. • For training to check agent cards.

  8. 4. DEVELOP BDO BDOs earn those benefits from FFM course: • Enhance coaching skill in order to deliver PFC effectively. • Strengthen FOD skill in order to support new agents in field. • Improve PRP skill in order to consult new agents. New agents earn those benefits from FFM course: • Be improved Selling skills from PFC conducted by BDOs. • As a result of the effective support of BDOs, improve sales result and increase the retention of agent.

  9. 5. TOTAL COURSES

  10. 1 Coaching new trainer in HCMC, Hanoi & Cantho Conducting BM workshop 2 3 6 4 5 Training plan for 13th 2009 Coaching Part time trainer Recruiting new trainer for HCM, Da nang Conducting FFM course PLANNING PROJECT NEXT MONTH

  11. THANK YOU FOR YOUR ATTENTION

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