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Change Management Project: Creating a Virtual Clinic Jackie Grosvenor

Change Management Project: Creating a Virtual Clinic Jackie Grosvenor. Joint Replacement Service Manager Orthopaedic Directorate. Introduction. Lower Limb and Spinal Service Manager Orthopaedic Directorate 14 Nurse Specialists Cummings and Worley 2001 Model for Change.

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Change Management Project: Creating a Virtual Clinic Jackie Grosvenor

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  1. Change Management Project:Creating a Virtual ClinicJackie Grosvenor Joint Replacement Service Manager Orthopaedic Directorate

  2. Introduction • Lower Limb and Spinal Service Manager • Orthopaedic Directorate • 14 Nurse Specialists • Cummings and Worley 2001 Model for Change

  3. Creating a Readiness for Change • PCT Recommendation 2008 for Hip and Knee Follow-up • Address Skills of Primary and Secondary Care staff • Aim – To Develop a More Economic, User Friendly Review Service

  4. Overcoming a Resistance to Change • Conflict Management: GP v Consultant • Personal Development of Nurse Practitioners • Team Dynamics

  5. Creating a Vision • Don’t re-invent the Wheel • Involve all Stakeholders • Benefits to the Organisation and Service Users • Don’t Make this my personal Crusade

  6. Developing Political Support • Group Support • Who Stood to Gain • The six H’s • Team Dynamics

  7. Managing the Transition • Awareness of Belbin team Roles • Identifying Roles • Staff Involvement Through Meetings • Forward Planning

  8. Sustaining the Momentum • Admin support • Training • Sheer Hard work

  9. Recommendations/Conclusions • Satisfied Commissioners and Providers • Reduction in DNA rates • Process more Patient Focused • More patients can be Reviewed • Areas for Development

  10. Thank You For Listening • Any Questions ?

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