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Team Dynamics

Team Dynamics. NGT, Leadership, Facilitation. NGT Step 1. Silent generation of ideas Review task statement with group Each member silently generates ideas Write each idea on a separate 3 x 5 card Limit to a 5 to 6 word phrase. NGT Step 2. Listing of all ideas Collect and shuffle cards

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Team Dynamics

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  1. Team Dynamics NGT, Leadership, Facilitation Session 2 - Team Dynamics

  2. NGT Step 1 • Silent generation of ideas • Review task statement with group • Each member silently generates ideas • Write each idea on a separate 3 x 5 card • Limit to a 5 to 6 word phrase Session 2 - Team Dynamics

  3. NGT Step 2 • Listing of all ideas • Collect and shuffle cards • Tape flip charts to wall • Exactly transfer ideas to chart pages • 5 ideas per page max - leave space between • Number the ideas in sequence Session 2 - Team Dynamics

  4. NGT Step 3 • Group clarification of ideas • Scan list for clarity • Any objection veto’s a change/combination • Reduce to about 15 ideas • Lobby, if you wish, for favorite ideas • Avoid prolonged argumentation • Add, delete, modify ideas Session 2 - Team Dynamics

  5. NGT Step 4 • Scoring and Ranking • Each member selects 5 best ideas • Write one idea number on 3 x 5 card • Concentrate on the five ideas • Assign 5 points to best of the five • Assign 1 point to the least important • Continue most - least rating for rest of cards Session 2 - Team Dynamics

  6. Collect cards and record on charts NGT Step 5 3. Reduce Cycle Time 5,3,3,5,4,2,1,1,3,5,5, 12/37 1 Card 5 3 points Session 2 - Team Dynamics

  7. Rank ideas by: Total Score Use number of cards to break ties NGT Step 6 Session 2 - Team Dynamics

  8. Success requires Brainpower Communications Experience Synergy Consensus Agreement/Acceptance Creativity Bring into being/innovation Consensus and Creativity Session 2 - Team Dynamics

  9. A form of decision making by which all group members have equal opportunity to express opinions; each member is able to support/accept the decision. Consensus Definition Session 2 - Team Dynamics

  10. Decision Making in a Group Session 2 - Team Dynamics

  11. Consensus • Individual responsibilities • Prepare your position • Express ideas fully • Listen (keep an open mind) • Avoid conflict reducing techniques • Avoid shortcuts • Consensus compliments creativity • Foster climate • Enhances communications • Applies brainpower Session 2 - Team Dynamics

  12. Barriers to Creativity • Perceptual • Seeing what you expect to see --stereotyping • Cultural and Environmental • Taboos • Lack of trust among colleagues • Emotional • Fear of taking risks;making a mistake; failing • Intellectual • Inflexible or inadequate use of strategies Session 2 - Team Dynamics

  13. Barriers to Creativity (continued) • Perception - The way we take in and interpret new information, ideas and points of view • Three key principles of perception • Recognition • Interpretation • Expectation Session 2 - Team Dynamics

  14. Barriers to Creativity (continued) • Recognition - Relate to what we see; new information related to what is already known • Interpretation - Bends new information into something you can recognize • Expectation - Strongly held readiness to perceive one particular thing as opposed to alternative possibilities Session 2 - Team Dynamics

  15. Criticism “Killer Phrases” That’s dumb It won’t work You can’t be serious That’s silly You’re kidding It’s not practical The boss won’t like it Not enough time It’s good, but ….. Roadblocks to Creativity Session 2 - Team Dynamics

  16. Team Leadership Skills • Leader neutrality • Handling problem situations • Questioning techniques • Leader responsibilities Session 2 - Team Dynamics

  17. Leader Neutrality • Acknowledge what team members say with out indicating your own feelings, in order to foster openness and trust Session 2 - Team Dynamics

  18. Leader Neutrality Matrix Session 2 - Team Dynamics

  19. Handling Problem Situations • Problem • Member doesn’t participate • Approaches • Make eye contact when asking questions • Involve in group task and ask member to report • Phrase questions to draw members ideas • Ask a direct question Session 2 - Team Dynamics

  20. Handling Problem Situations • Problem • Member talks too much • Approaches • Have member take notes • At a pause, rephrase and move on • Seat member in your “blind spot” • Let group cut member off Session 2 - Team Dynamics

  21. Handling Problem Situations • Problem • Members engaged in side conversations • Stop and wait for conversation to end • Stand behind talkers • Give one an assignment • Ask one a direct question Session 2 - Team Dynamics

  22. Handling Problem Situations • Problem • Obstinate disagreement • Approach • Let the team handle • Change the subject • Ask member to restate opposing view • Ask person for constructive recommendation • Discuss with member outside of meeting Session 2 - Team Dynamics

  23. Questioning Techniques • Explore………Gather facts; look at all sides • Restate…… Show listening; encouragement • Reflect………………. Show understanding • Summarize ………..…Check where team is Session 2 - Team Dynamics

  24. Leader Responsibilities • Plan and conduct effective meetings • Monitor team’s effectiveness • Balance project and people needs • Us appropriate group facilitation techniques • Rely on questioning • Be neutral Session 2 - Team Dynamics

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