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Key Performance Indicators

terry avatar
terry
20 diapositives · 593 Views · Jul 28, 2014

Key Performance Indicators. . Key Performance Indicators. 1998 launch Ministry mandated Accountability Framework 5 key measures Funding implications . Key Performance Indicators. Student Satisfaction Graduate Satisfaction Employer Satisfaction Employment Rate

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Key Performance Indicators
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  1. Key Performance Indicators .

  2. Key Performance Indicators 1998 launch Ministry mandated Accountability Framework 5 key measures Funding implications

  3. Key Performance Indicators Student Satisfaction Graduate Satisfaction Employer Satisfaction Employment Rate Graduation Rate

  4. Student Satisfaction In class paper-based survey Funded students semester 2 + Student Satisfaction KPI calculated based on average of 4 Capstone Questions (all 4 questions must be answered)

  5. Student Satisfaction

  6. Student Satisfaction Trends

  7. Student Satisfaction Trends

  8. Graduate/Employer Satisfaction Graduate Outcomes Survey conducted by Forum Research Inc. 6 months after graduation Employer Survey conducted with employers of graduates who have given Forum Research Inc. permission

  9. Graduate Satisfaction

  10. Graduate Satisfaction Trends

  11. Employer Satisfaction

  12. Employer Satisfaction Trends

  13. Employment Rate Obtained from Graduate Outcomes Survey conducted 6 months after graduation Represents graduates who were employed during a specified reference week (based on those who were available for work)

  14. Employment Rate

  15. Employment Rate Trends

  16. Graduation Rate Tracks individual students in eligible programs who complete program requirements within 200% of normal program duration

  17. Graduation Rate

  18. Graduation Rate Trends

  19. 12 Years Later Year over year general consistency with results Some modifications to tools and administration practises Interest in the OEN and student tracking Some frustration re reporting requirements Graduation rate review Heightened focus on accountability KPIs incorporated into MYAA Annual Reports to include KPI results MYAAs Audited Financial Statements

  20. Questions to Consider Do KPIs provide measures of core outcomes directly tied to the missions of colleges? Are there other measures that should be considered? Are the methodologies used for calculation and administration sound? What is the effective balance between accountability/measurement and flexibility?