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Marquette, Michigan

We Are… Team Yoopers 4 Life… 2 time Forward Focus Karaoke Champions. Marquette, Michigan. Marquette General Hospital A Duke LifePoint Hospital Regional Medical Center for the U.P. Level ll Trauma Center 24 Bed ICU/CCU. THINK ABOUT WHO YOU NEED TO SUCCEED!.

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Marquette, Michigan

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  1. We Are…TeamYoopers 4 Life… 2 time Forward Focus Karaoke Champions Marquette, Michigan Marquette General Hospital A Duke LifePoint HospitalRegional Medical Center for the U.P.Level ll Trauma Center 24 Bed ICU/CCU

  2. THINK ABOUT WHO YOU NEED TO SUCCEED! • We began our Forward Focus team with members from ICU/CCU, nursing administration, emergency dept., operating room, our CMO and Wendy, our UW OTD representative. • This created multidisciplinary “buy in.” • From there we established a “core” of donation experts.

  3. Breed Enthusiasm! • Education, education, education! • In-services • Newsletter posted in all departments • Orientees with all donor patients • Constant donation chatter by FF team • Role modeling by donor champions • CMO support of PDSA and education of medical staff • Education of senior administration

  4. Community Awareness • News articles , TV coverage = “The Rhonda effect” • Remembrance Ceremony Run 4 Life

  5. Engage / “Badger” the Physicians • We used to be happy just to have them leave us alone and they were happy to do so! • Now with physician engagement our OTPD went from less than 2 up to 3.67.

  6. ICU Staff Awareness, Education, Experience Increased pool of Experts, Champions, Advocates Physician Engagement Community Awareness Remote EMR Access for OPO real-time YOOPERS 4 LIFE Management Support for 2:1 patient staffing Interdepartmental collaboration ED, OR, etc. OPO Presence WE are the “hub,” the “core,” the “engine” that makes organ donation successful.

  7. Summary • Core team of experts & UW OTD presence • Physician engagement & education • ICU staff education , awareness, & experience • Increased pool of experts , champions, & advocates • Interdepartmental collaboration • Increased community awareness • Management support and 2:1 staffing plus orientee • Remote EMR access for UW OTD staff • Improved communication with UW OTD and between our staff

  8. The Future • 24/7 Call Team • Increase pool of experts • Engage more physicians • Educate, educate, educate • Physician Champion in ED • Community events • Family support and education

  9. How to get 2:1 Staffing • Educate senior management about donor reimbursement • Critical care charge • Relate donation to mission, vision and values • Charges vs. DRG • Better donor management = higher reimbursement • Educate how donation is good for the hospital

  10. A special thanks to our team members… • Gail Brandly, MGH • Michelle Brittnacher, MGH • Trish Bough, MGH • Lacy Gregg, MGH • Kim Grutt, MGH • Kary Sheldon, MGH • Wendy Mardak, UW OTD • Heather Murphy, ThedaCare

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