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Nonverbal Communication

Nonverbal Communication

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Nonverbal Communication

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  1. Nonverbal Communication Definition Characteristics of Nonverbal Communication Functions of Nonverbal Communication Types of Nonverbal Communication

  2. Nonverbal Communication Defined • Def- Messages expressed by nonlinguistic means. • 93% of the emotional impact of messages comes from a nonverbal source. In other words, we believe more of what we see vs. what we hear.

  3. Characteristics of Nonverbal Communication • All Behavior has Communicative value • “One cannot not communicate”

  4. Characteristics of Nonverbal Communication • Nonverbal Communication is Primarily Relational • Think of your relationships and how you communicate nonverbally. • Boss=firm handshake/professional attire • Friend=hug/relaxed attire • Romantic Partner=kiss/wedding ring

  5. Characteristics of Nonverbal Communication • Nonverbal Communication is Ambiguous • Smiles are one type of nonverbal communication that can be interpreted a number of different ways.

  6. Characteristics of Nonverbal Communication • Nonverbal Communication is influenced by Culture and Gender

  7. Characteristics of Nonverbal Communication • Nonverbal Communication is influenced by Culture and Gender • When compared to men, women: • Smile more • Use more Facial Expression • Touch others more • Stand closer to others • Are more vocally expressive • Make more eye contact

  8. Functions of Nonverbal Communication • Creating and Maintaining Relationships • Nonverbals can help you judge the quality of relationships or if people want to create a relationship

  9. Functions of Nonverbal Communication • Regulating Interaction

  10. Functions of Nonverbal Communication • Influencing Others

  11. Functions of Nonverbal Communication • Concealing/Deceiving • We are accurate in detecting deception only slightly more than half the time • We overestimate our abilities to detect others’ lies • We have a strong tendency to judge others’ messages as truthful

  12. Functions of Nonverbal Communication • Managing Identity • How do you act when you meet strangers for the first time?

  13. Types of Nonverbal Communication • Body Movement (Kinesics) • Face and Eyes • Posture • Gestures

  14. Eye Contact • Friends- Joey's weird eye-contact thing - YouTube

  15. Types of Nonverbal Communication • Touch (Haptics) • How to give the perfect man hug - YouTube

  16. Types of Nonverbal Communication • Voice (Paralanguage)- Describes the way messages are spoken. Includes rate, pronunciation, pitch, tone, volume and emphasis.

  17. Types of Nonverbal Communication • Distance (Proxemics) • Social awareness- close talker.wmv - YouTube

  18. Types of Nonverbal Communication • Territoriality

  19. Types of Nonverbal Communication • Time (Chronemics) • Monochronic: Emphasizes punctuality, schedules and completing tasks on time. North America, Germany • Polychronic: Flexibility, less adherence to time. South America, Mediterranean

  20. Types of Nonverbal Communication • Physical Attractiveness • Children as young as three years old agreed with who was considered attractive.

  21. Types of Nonverbal Communication • Clothing- Can convey 10 types of messages. • Economic Level • Education Level • Trustworthiness • Social Position • Level of Sophistication

  22. Types of Nonverbal Communication • Economic Background • Social Background • Educational Background • Level of Success • Moral Character Pretty Woman Shopping part 1 Movieclip with captions.wmv - YouTube

  23. Types of Nonverbal Communication • Physical Environment

  24. Next Class • 25 Point In-class Activity