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MONTHLY REPORT Oct, 2009 - Training dept.

MONTHLY REPORT Oct, 2009 - Training dept. Presented by Que Huong. OUTLINE. Training activities this month Highlight points Total classes we conducted Some analyzes for lost ratio of new agents. Training activities next month. NEWS!.

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MONTHLY REPORT Oct, 2009 - Training dept.

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  1. MONTHLY REPORTOct, 2009 - Training dept. Presented by Que Huong

  2. OUTLINE • Training activities this month • Highlight points • Total classes we conducted • Some analyzes for lost ratio of new agents. • Training activities next month

  3. NEWS! • All insurers joined the meeting at Manulife plaza. Contents: • Compile the same “Basic life insurance training program” to get license from MOF • Suggest MOF: if agent get license from A insurer and they transfer to other, no need to take a test

  4. 1. ESTABLISH NEW DEPARTMENT Business Needs: • To match with the increasing & development of Sales force • To enhance training system better day after day • To re-organize training chart in training department Therefore we propose to create a training planning department

  5. 1. ESTABLISH NEW DEPARTMENT Functions & responsibilities • Making training plan • Designing & revising training programs • Implementing all training programs effectively to nationwide. • Researching, implement and make plan for recruiting & setting policy for trainer. • Systemizing training material for study and develop.

  6. 1. ESTABLISH NEW DEPARTMENT Functions & responsibilities • Making training plan to support agencies get all kind of certificates. • Setting up criteria for performance appraisal of trainer & trainee. • Setting up training room at well location. • Preparing training budget; • Making training course statistic;

  7. 1. ESTABLISH NEW DEPARTMENT Functions & responsibilities • Setting up e-learning system; • Collecting all information in the industry especially in training. Human resource • 1 manager • 2 planning & development officers

  8. 2. REGULATIONS IN TRAINING & TEST

  9. 2. REGULATIONS IN TRAINING & TEST

  10. 2. REGULATIONS IN TRAINING & TEST • If SM receive 2 warning letters, terminate SM/Pre-BM contract • If BM receive 4 warning letters, terminate BM contract

  11. 3. TRAINING ACTIVITIES THIS MONTH • Coaching new trainer & fresh trainer (HCM&HN) • Delivering workshop for BM • Developing trainers • Recruiting new trainer • Holding the test seriously & strictly.

  12. FRESH TRAINER DEVELOPMENT

  13. 3. ACTIVITIES THIS MONTH

  14. Practice to be trainer BDO COURSE 2ndIN HCMC Study Play game

  15. 4. The ratio of pass to register is 64% From 1st ~ 10th working month

  16. 4.1. Lost by not going to class: 26%

  17. 4.2. Lost by not finishing class: 6.6%

  18. 4.2. Lost by not joining test: 0.92%

  19. 4.3. Lost by fail test: 2.9%

  20. 1 Coaching new trainer in HCMC, Hanoi & Cantho Conducting BM workshop 2 3 6 4 5 Set up new department Training plan for 12th 2009. Recruiting new trainer for HCM Training new BM PLANNING PROJECT NEXT MONTH

  21. THANK YOU FOR YOUR ATTENTION

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