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FATIGUE MANAGEMENT Pat Clarke Manager, Absence, Health and Productivity Services Team, Zurich

FATIGUE MANAGEMENT Pat Clarke Manager, Absence, Health and Productivity Services Team, Zurich. Today’s discussion topics. What is fatigue? What are the symptoms? What are the causes? How does fatigue affect health? How does fatigue affect safety? Impacts of overtime

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FATIGUE MANAGEMENT Pat Clarke Manager, Absence, Health and Productivity Services Team, Zurich

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  1. FATIGUE MANAGEMENT Pat Clarke Manager, Absence, Health and Productivity Services Team, Zurich

  2. Today’s discussion topics • What is fatigue? • What are the symptoms? • What are the causes? • How does fatigue affect health? • How does fatigue affect safety? • Impacts of overtime • What can employees do to mitigate the impacts? • What can DBA employers do to manage fatigue? • Fatigue management plan

  3. Fatigue Fatigue is the feeling of weariness, tiredness, or lack of energy that does not go away when you rest.

  4. Fatigue symptoms Physical Mental Emotional • Moodiness • Irritability • Difficulties Paying Attention • Lack of Focus • Low Motivation • Short-Term Memory Problems • Poor Concentration • Hallucinations • Chronic Tiredness • Headache / Dizziness • Sore / Aching Muscle • Slowed Reflexes • Impaired Hand-Eye Coord. • Loss of Appetite • Reduced Immune System • Blurred Vision • Appetite Loss

  5. Medical causes Many diseases and disorders can cause fatigue e.g.: • Flu • Sleep Apnoea • Anaemia • Hypothyroidism • Chronic Pain • Tuberculosis • Hepatitis • Coeliac Disease • Cancer • Various Medications

  6. Lifestyle related causes for employees • Lack of sleep • Too much sleep • Alcohol • Caffeine and Nicotine • Sleep disturbances • Lack of regular exercise • Poor Diet • Excessive Stress (financial issues, marital problems, issues with kids, family illness)

  7. Workplace related causes for DBA employees • Shift Work • Workplace Stress (job dissatisfaction, heavy workload, conflicts with co-workers /management, bullying) • Irregular Work Hours • Hard Physical Labor • Long Work Hours • Stressful Work Environments (temperature extremes, excessive and constant noise, boredom, isolated work) • Burn-out

  8. Psychological causes Some possible psychological factors affecting DBA workers: • Depression • Anxiety • Stress • Grief (losing a family member or co-worker)

  9. Long-term effects on health • Heart Disease • Diabetes • High Blood Pressure • Gastrointestinal Disorders • Depression • Disruption of Circadian Rhythms • “Wild Card”….aging workforce populations Mayo Clinic - 2012

  10. Long-term effects on safety • Higher error rates • Decreased alertness • Slower reaction times • Poor hand-eye coordination • Poor communication • Reduced decision-making ability • Poor judgment of performance • Inability to remember the sequence of events • Loss of awareness of critical situations • Reduced vigilance • Difficulty responding to emergencies Managing fatigue, Department of Employment and Industrial Relations/Queensland, 2008

  11. Sleep debt .08 is legal intoxication JOEM, National Institute of Health, 2000

  12. Impacts of long work hours on safety • Long hours and / or overtime substantially increases risk of injuries • Overtime schedules was associated with a 61% higher injury hazard rate • Working at least 12 hours per day was associated with a 37% increased hazard rate • Working at least 60 hours per week was associated with a 23% increased hazard rate • Occupational Environ Med 2005

  13. Who should manage fatigue? Fatigue management in the DBA segment is a shared responsibility and should be managed by both individuals and employers

  14. Individuals managing fatigue

  15. Individuals managing fatigue

  16. What can employers do to manage fatigue? CDC – NIOSH, Overtime and extended work shifts, 2004

  17. What can employers do to manage fatigue? Managing fatigue, WHS Queensland, 2008

  18. What can employers do to manage fatigue? Managing fatigue, WHS Queensland, 2008

  19. Identifying fatigue in your organization

  20. Fatigue Risk Management System FRMS - measuring, mitigating, and managing” the actual fatigue risk to which a company is exposed • Develop a fatigue management policy • Identify roles and responsibilities • Perform fatigue risk management (fatigue is a hazard) • Incorporate a fatigue reporting system for employees • Complete a fatigue incident investigation • Perform fatigue management training and education for employees, management, and families • Provide information/resources/process for addressing sleep disorders • Develop an internal and external auditing process that delivers corrective actions through continuous improvement process • Fatigue Risk Management in the workplace, JOEM 2012

  21. THANK YOU For more information on Zurich’s AHP Services please visit: www.zurichna.com/zna/products/product/absencehealthandproductivityservices.htm 21

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