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Getting Started: An Intervention Analysis Primer

Getting Started: An Intervention Analysis Primer. Presented By Jami Goldberg and Amy Martinez. Focus for Today. Image Source: http://razorleaf.com/utilities/. Today’s Takeaways. After Approach Included consistent systematic team approach

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Getting Started: An Intervention Analysis Primer

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  1. Getting Started: An Intervention Analysis Primer • Presented By Jami Goldberg and Amy Martinez

  2. Focus for Today Image Source: http://razorleaf.com/utilities/

  3. Today’s Takeaways

  4. After Approach • Included consistent systematic team approach • Stronger ability to peel back the layers of complex issues • Discovery of common themes around performance challenges • Stronger return on expectations • Before Approach • Lacked team systematic approach • Questions were inconsistent from practitioner to practitioner • Greater difficulty in understanding the “real” issue • Poor project tracking/ metric clarity

  5. A. & B. Department & Consultants C. Exploring History Intervention Tool Overview H. & I. Exploring Links & Investment D. Exploring the Systematic View G. Exploring Recommen-dations E. & F. Exploring Possibilities & Insights

  6. Observed Demo

  7. The “Gremlin Voice” about the form as apractitioner This is too scripted & detailed! I will never be able to do this! This is an interrogation!

  8. Practice Instructions: • 1) In groups of 3, decide if someone has a current unresolved performance issue for which you own consulting responsibility. • 2) Briefly describe the performance issue to your team members as though you were making an initial consultation. • 3) If this is your performance issue, you will play the role of the client and assign other team members to be a consultant pair. • 4) Complete the front end tool in the allotted time assigned. • 5) Debrief your insights about what the tool enabled you to uncover and then share general discoveries. • 6) Discuss as a large group.

  9. A. & B. Overview & Intervention Triggers C. & D. Current State & Root Causes Client Summary Report I. Other Items E. Secondary Causal Factors G. & H. Success & OD Recommen- dations F. Desired Future State & Goals

  10. Questions?

  11. Contact Information

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