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Enterprise architecture of contemporary e-commerce systems. 09.10.2013 Oggie Astardzhiev Deputy Head of Operations. eCommera - Our customers, o ur credits. We partner with 30 brands, delivering over 100 sites across 27 countries
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Enterprise architecture of contemporary e-commerce systems 09.10.2013 Oggie Astardzhiev Deputy Head of Operations
eCommera - Our customers, our credits We partner with 30 brands, delivering over 100 sites across 27 countries Managed by our teams across the globe: Dallas, San Francisco, London, Paris, Sofia, Vadadora, Pune
eCommera’s proposition eCommera’s proposition is: Provide already integrated best of breed solutions Single contract & SLA Continuously evolving product Build on-top of partner systems/frameworks = added value layer Provide other services to maximise online store sales eCommera receives: Professional services revenue Gross Margin Value (% of sales)
Common problems with e-commerce systems Overcomplicating/Oversimplifying Unrealistic client expectations Lack of documentation Lack of team developing practice Unclear processes and policies Wrong SLAs Where are the pitfalls when designing an integration
Thank you! Questions?